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Firefox Account sometimes only works with old password (maybe from when FF Sync was separate?)

I changed my the password to my Firefox account, let's call the old one "OldPassword" and the current one "NewPassword". When I sign into accounts.firefox.com, I enter "N… (читать ещё)

I changed my the password to my Firefox account, let's call the old one "OldPassword" and the current one "NewPassword". When I sign into accounts.firefox.com, I enter "NewPassword", and it works as expected. HOWEVER, occasionally when I try to sign into my Firefox account, it tells me that password is INCORRECT.

The most reproducible situation is when I have some sync issue and I need to sign back into my Firefox Account on mobile in order to reestablish a Sync connection between FF Mobile and FF Desktop. In this situation, entering "NewPassword" fails, but "OldPassword" works!

If I go to accounts.firefox.com/settings/change_password, and enter "OldPassword" in the Current Password field and "NewPassword" in the New Password fields, it will say that I've entered an incorrect current password. When I put "NewPassword" in the Current PW field, it accepts that as correct, but then says, "New password cannot be the same as current password."

My current theory is that Firefox Sync used to be a separate service from the Firefox Account, and users could create a password for each that didn't necessarily have to be the same (That's how it used to work, right? Am I remembering that correctly?) A few years back, Sync got integrated into Account so it all uses one password. At some point, I updated my account password to "NewPassword", but for some reason the Sync part of the system didn't get its credential updated in the same way.

Can anyone provide insight into this situation, or how to fix it? I'd really like to not have to remember two separate FF passwords and guess which one to use each time I need to sign in.

Задан fiffox 1 год назад

Последний ответ от fiffox 12 месяцев назад

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Downloads

Dear firefox team I can not download anything on my tablad. If I try do download a file (PDF) from my Study programm it opens automatically in the firefox browser. I do… (читать ещё)

Dear firefox team

I can not download anything on my tablad. If I try do download a file (PDF) from my Study programm it opens automatically in the firefox browser. I do not have the option to open the files with a different App (eg. Samsung notes) and if I click on Downloads, it says there are no downlads existing even thou its opend in the browser. 2 months ago it worked fine and and I uninstall the App, put all Settings back to the orgininal and it still does not work. Please help.

Thanks for your help. Livia

Задан livia-strauss 1 год назад

Последний ответ от Paul 1 год назад

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download any webpage as PDF for offline sharing

How can download any webpage as PDF for offline sharing in new updates. In earlier version I could do it from: tools-save as PDF. But now the save as PDF does not work. … (читать ещё)

How can download any webpage as PDF for offline sharing in new updates. In earlier version I could do it from: tools-save as PDF. But now the save as PDF does not work.

Please solve the issue.

Задан nasim091403 1 год назад

Последний ответ от Paul 1 год назад

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videos don't fit on screen

Had a persistent issue where firefox wont display a video inside the bounds of the player For example the attached images show the same video on firefox and opera. opera … (читать ещё)

Had a persistent issue where firefox wont display a video inside the bounds of the player For example the attached images show the same video on firefox and opera. opera shows the entire video where as firefox only shows the top left hand corner This has been an issue since the fix for youtube videos having the opposite issue was release Firefox for Android v112.1.0 Android v10

Задан MikeT 11 месяцев назад

Последний ответ от Paul 11 месяцев назад

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Cant login to Firefox sync

Well, I scan the qr code, I login in the Website, it sends me to the account settings, and then nothing. Still not logged in to Firefox. Im using graphene OS, maybe it's … (читать ещё)

Well, I scan the qr code, I login in the Website, it sends me to the account settings, and then nothing. Still not logged in to Firefox. Im using graphene OS, maybe it's some permission issue?

Задан ludovitkramar 1 год назад

Дан ответ Paul 1 год назад

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Cannot manage addresses

Cannot manage old address like you can with cards, yet many old addresses show up when updating addresses on websites that I use. Would like the ability to "manage" addre… (читать ещё)

Cannot manage old address like you can with cards, yet many old addresses show up when updating addresses on websites that I use. Would like the ability to "manage" addresses similar to managing cards.

Задан Richard 1 год назад

Последний ответ от qxyz123 1 год назад

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There is a problem in running and playing some sites.. such as Farsi aparat

Hello, I have a problem in running and playing some sites.. such as Farsi aparat and.. In the Android version of Mozilla

Задан Hossein Habibi 1 год назад

Последний ответ от Paul 12 месяцев назад

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Lastest update ruined the app!

Lastest update added the "pull to refresh" gesture but i dont like that. Please add a option to disable it. Also, I close a tab and exit the program, when I reopen firefo… (читать ещё)

Lastest update added the "pull to refresh" gesture but i dont like that. Please add a option to disable it. Also, I close a tab and exit the program, when I reopen firefox, the tab comes back. Finally, it is not good for the Firefox account mail address to appear in the Firefox menu, it would be better to write "Firefox Account" instead of mail. (Sorry for my poor english, I used some translation.)

Задан cagan-ozdemir 1 год назад

Последний ответ от Paul 1 год назад

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Add-ons

I just added the attached add-ons and now I'm being blocked from subscribed sites and others. I think it's related to Java Script as it says on the add-on No Script 11.4.… (читать ещё)

I just added the attached add-ons and now I'm being blocked from subscribed sites and others. I think it's related to Java Script as it says on the add-on No Script 11.4.21. How do I remove that add-on? Is there any others I should remove?

Задан smaks57 1 год назад

Последний ответ от Paul 1 год назад

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browser suggestions. icon sequence realignment.

Possible to allow user to move / realign the browser shortcut icons? Now because is fixed by adding new icon sequence. Not able to reshuffle it.

Задан sean.wch 1 год назад

Последний ответ от Paul 1 год назад

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Firefox on Android freezing/crashing when pressing address bar while scrolling

My phone is on Android 13 with the latest Firefox update. Under "Crashes" in Settings, there isn't much. Here's a video: https://imgur.com/a/7etdWuL … (читать ещё)

My phone is on Android 13 with the latest Firefox update. Under "Crashes" in Settings, there isn't much.

Here's a video: https://imgur.com/a/7etdWuL

Задан lakimens 1 год назад

Последний ответ от Paul 1 год назад

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adjusting margins on Android (continued)

Any progress with this? https://support.mozilla.org/en-US/questions/1384776 I've encountered a problem where the defaults appear to have changed. The ability to adjust… (читать ещё)

Any progress with this?

https://support.mozilla.org/en-US/questions/1384776

I've encountered a problem where the defaults appear to have changed.

The ability to adjust margins would help triage the problem.

Evidentially, about:config isn't supported on Android either.

Thanks in advance.

Задан John_L 1 год назад

Дан ответ Paul 1 год назад

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Pdf viewing

Recent update introduced the possibility to view PDF directly in-browser, no need to download them. Unfortunately the "font viewing" is nice only when you just leave the … (читать ещё)

Recent update introduced the possibility to view PDF directly in-browser, no need to download them. Unfortunately the "font viewing" is nice only when you just leave the font size setting to 100%. If you either set going size to e.g. 130% or set to adapt the font size to Android setting in Firefox setting, you get a very bad PDF viewing, with mangled fonts and character overlapped each other

Задан maxzzzz64 1 год назад

Последний ответ от qxyz123 1 год назад