As with other recent posters on this support forum, I am also experiencing the bug on Firefox for Android 114.2.0 where all pages fail to load, only a blank screen is sho… (читать ещё)
As with other recent posters on this support forum, I am also experiencing the bug on Firefox for Android 114.2.0 where all pages fail to load, only a blank screen is shown, along with the padlock icon having a red slash.
This started 2 days ago when I updated to Firefox 114.2.0 and also updated to Android 13 patch level June 1, 2023.
I will attach screenshots of the blank page, the Firefox about page, the Play Store app info, and the Settings app info.
I have gone through this support forum, and it looks like all of these posts are for the same issue:
https://support.mozilla.org/en-US/questions/1416843
https://support.mozilla.org/en-US/questions/1416646
https://support.mozilla.org/en-US/questions/1416800
https://support.mozilla.org/en-US/questions/1416794
https://support.mozilla.org/en-US/questions/1416820
https://support.mozilla.org/en-US/questions/1416783
https://support.mozilla.org/en-US/questions/1415832
https://support.mozilla.org/en-US/questions/1416685
https://support.mozilla.org/en-US/questions/1412113
https://support.mozilla.org/en-US/questions/1416247
https://support.mozilla.org/en-US/questions/1405626
https://support.mozilla.org/en-US/questions/1416112
https://support.mozilla.org/en-US/questions/1416294
https://support.mozilla.org/en-US/questions/1416350
https://support.mozilla.org/en-US/questions/1416113
https://support.mozilla.org/en-US/questions/1416263
https://support.mozilla.org/en-US/questions/1416061
https://support.mozilla.org/en-US/questions/1416241
https://support.mozilla.org/en-US/questions/1416330
https://support.mozilla.org/en-US/questions/1415775
https://support.mozilla.org/en-US/questions/1415892
https://support.mozilla.org/en-US/questions/1415735
https://support.mozilla.org/en-US/questions/1415819
To me, from reading through these pages and other places online, it appears that the problem is triggered by an update to a recent version of Firefox, an update to a recent version of Android, or a combination of both. It also appears that updating the app will fix the issue (updating at all, not updating to a specific version), or reinstalling the app. Some have said they had luck with clearing the cache and restarting their phone. Some have also said that despite these fixes working temporarily, the issue reoccurred for them.
Many recent reviews in the Google Play Store page seem to be talking about this issue:
https://play.google.com/store/apps/details?id=org.mozilla.firefox&hl=en_US&gl=US
I will also attach screenshots of a few of the relevant reviews.
Here is also a forum post on Lemmy talking about this issue:
https://lemmy.ml/post/1541824
I figure that I will just be able to wait for the next version of Firefox to be released, and it will fix itself, since I do not want to lose my browser data. I am just making this post because I was wondering if this is a known issue to the devs, or if they read the support forum or the Play Store reviews. I tried looking through the issue tracker at https://bugzilla.mozilla.org/describecomponents.cgi?product=Fenix but I could not find any relevant entries.
Thanks for any response! Not trying to bug anyone or be negative, Firefox is amazing and I am super appreciative for all of the devs, and the community. I thought maybe collecting all the info in one place might be helpful for someone.