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Android Firefox loses all user data, including bookmarks, passwords, tabs when upgraded

I recently made the (apparently) foolish decision to allow Firefox to upgrade using the Play store App. This is on a Galaxy S8 running Android 9. Firefox 109.2.0 was inst… (читать ещё)

I recently made the (apparently) foolish decision to allow Firefox to upgrade using the Play store App. This is on a Galaxy S8 running Android 9. Firefox 109.2.0 was installed and upon opening the App, all of my user data was gone. No tabs, bookmarks, saved passwords or other settings were available.

This is unacceptable. There appears to be no way to recover the lost information, but I am opening this case to determine if there is a recovery strategy. Of course, I don't really want to run version 109.2.0 and will revert back to something that works without losing data as soon as the missing data is recovered.

I'm not sure why the Firefox Devs seem to think that user data is a disposable and unimportant item, but I would encourage a full review of their processes to determine why they have failed so badly.

In the meantime, if anyone has a method that might be used to recover the old profile data, that would be very helpful.

Some notes: 1) No, I don't use Sync (or whatever they are calling it today) because it is a security risk in my view to have any third party including Mozilla know my bookmarks. 2) about:profiles does not work. 3) I'm not sure what version was installed earlier, but AdBlock Plus was working fine, so it may have been a year or more since my last update.

Thanks in advance for any help you can provide.

Задан firefoxlosesuserdata23 1 год назад

Последний ответ от Paul 1 год назад

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Firefox Desktop view on Tablet

Im really trying to understand how web broswer company that has been around since maybe 2002, has not make a firefox version for android tablet, version for firefox for p… (читать ещё)

Im really trying to understand how web broswer company that has been around since maybe 2002, has not make a firefox version for android tablet, version for firefox for pc,firefox for mac firefox for android phone, but there is none for an android tablet. Please help me understand why?

Задан KFCBrownBruhLA Los Ang 1 год назад

Дан ответ Paul 1 год назад

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Lost my passwords after reinstall

Samsung Galaxy S9 plus. I mistakenly uninstalled Firefox, then reboored and reinstalled it. How do I recover my saved passwords? I tried going to the Data folder, but … (читать ещё)

Samsung Galaxy S9 plus.

I mistakenly uninstalled Firefox, then reboored and reinstalled it. How do I recover my saved passwords?

I tried going to the Data folder, but there is only 1 folder there, "export messages", for an app that lets me print out or save existing text messages .

Help!!

Задан whattodo 11 месяцев назад

Последний ответ от TyDraniu 11 месяцев назад

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117 is released but all links take you to the old versiin

117.0 Firefox for Android Release August 29, 2023 Your website says this is out but all links and the Play store still have 116, how do I get 117 since it fixes my passw… (читать ещё)

117.0 Firefox for Android Release August 29, 2023

Your website says this is out but all links and the Play store still have 116, how do I get 117 since it fixes my password auto fill issue

Задан Trevor Z 1 год назад

Последний ответ от Trevor Z 1 год назад

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Bookmarks and basically all data gone after an update

Hello, I recently tried to create an account to sync everything in firefox on my phone, but after a few attempts the account page just wouldn't load, so I decided to upda… (читать ещё)

Hello, I recently tried to create an account to sync everything in firefox on my phone, but after a few attempts the account page just wouldn't load, so I decided to update the app because it was quite some time ago since I last updated it.

But right after the update, everything's gone: bookmarks, history, tabs. I was brought to a getting started page like I never installed firefox. I checked the bookmarks/history options but nothing was there. Shouldn't the app preserve its existing data even after an update? Any help will be greatly appreciated. Thanks.

Задан Ryan McK 1 год назад

Дан ответ Paul 1 год назад

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Is there some place from which to download Firefox without having a google account?

We cannot get a google account because our landline neither sends nor receives text messages. We are in process of setting up and testing a cell phone, and would like to… (читать ещё)

We cannot get a google account because our landline neither sends nor receives text messages. We are in process of setting up and testing a cell phone, and would like to load Firefox for Android as the browser. We cannot download from google play because google demands to send a text-message "verification" code. We note, thankfully, that Mozilla does not (stupidly) do likewise to set up a Firefox account.

Задан RHVF1 1 год назад

Дан ответ Paul 1 год назад

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Blue dot

I'm getting a blue dot on the hamburger icon and when I tap the burger icon there's a blue dot next to "install" on the drop-down menu. However when I switch to another t… (читать ещё)

I'm getting a blue dot on the hamburger icon and when I tap the burger icon there's a blue dot next to "install" on the drop-down menu. However when I switch to another tab there's no Blue Dot and there's no install menu item.

What is the install icon wanting me to install and if it's a Firefox update why isn't this blue dot showing on all of my open tabs?

Задан Franco 1 год назад

Последний ответ от Paul 1 год назад

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FireFox keeps self-uninstalling

I'm not sure if this is my phone or the app, but it just got uninstalled from my phone 2 times already out of nowhere. I tried to find out what had happened and checked m… (читать ещё)

I'm not sure if this is my phone or the app, but it just got uninstalled from my phone 2 times already out of nowhere. I tried to find out what had happened and checked my storage was fine, I cleared the cache or restarted my phone. Is the app having a bug or something?

Задан iiRoyalistic Crow 1 год назад

Последний ответ от iiRoyalistic Crow 1 год назад

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Firefox Nightly Installation

If I want to installt he nightly version for Android on my phone. Will it be better to uninstall the common version before? Can the present settings, passwords and bookma… (читать ещё)

If I want to installt he nightly version for Android on my phone. Will it be better to uninstall the common version before? Can the present settings, passwords and bookmarks be transfered from the common version to the Nightly. Any useful tips or recommendations, please? Thank you very much for the help provided.

Задан Straydog 1 год назад

Дан ответ Paul 1 год назад

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Firefox on Samsung phone A32 (Android): how to check for updates

Firefox on Windows works extremely well. On my cell phone (Samsung A32) it also works very good but I cannot find anything in the Settings or Help (again on the cell phon… (читать ещё)

Firefox on Windows works extremely well. On my cell phone (Samsung A32) it also works very good but I cannot find anything in the Settings or Help (again on the cell phone) to check for updates?

While browsing a site the site responded by saying my browser (i.e., Firefox) was not up to date.

I immediate went to find a "Check for updates" button in either Settings or Help. I could not find anything.

I assume the cell Firefox is up to date since the latest rev is shown as 122.0 and dated in late January 2024 but there is no button within the cell phone App to verify this.

Could someone suggest how to check on my Android cell phone (Samsung A32) if the Firefox is up to date?

Appreciate any suggestions.

Задан John 1 год назад

Последний ответ от James 1 год назад

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Questions about Firefox Android install size

I have a few questions about the storage space used by Firefox v60.00 on Android 6.0. Here is a picture of the storage space used up by Firefox on my phone Cache has be… (читать ещё)

I have a few questions about the storage space used by Firefox v60.00 on Android 6.0.

Here is a picture of the storage space used up by Firefox on my phone

Cache has been cleared.

Data however is using up a large amount of space (1.3GB).

uBlock origin version 1.16.6 is the only plugin/addon I have installed.

I don't have any downloads.

By comparison Chrome browser on my phone takes up less than 100MB of storage space.

Questions

What is a normal clean install size for firefox on Android ?

What is deleted if I clear the 1.3GB of Data? Will my bookmarks be deleted. Will uBlock origin be deleted (my only installed plugin).

How can I backup my bookmarks to a file?

How do I determine what is using up all this storage space in Firefox, and prevent it from happening again?

Thanks for your responses.

Задан ekrartona30 1 год назад

Последний ответ от Paul 1 год назад

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Difficulty Installing Custom Add-On from File on Firefox Nightly Mobile

I am writing to seek assistance regarding a challenge I have encountered while attempting to install a custom add-on from a file. I have followed the steps to enable the… (читать ещё)

I am writing to seek assistance regarding a challenge I have encountered while attempting to install a custom add-on from a file.

I have followed the steps to enable the debug menu on Firefox Nightly, and I have also successfully downloaded the custom add-on in XPI format to my mobile device. However, upon navigating to the Add-ons settings, I am unable to locate the option to install the add-on from a file.

I have reviewed the official documentation and community forums for guidance, but I have not found a solution specific to my situation.

Could you kindly provide detailed instructions on how to install a custom add-on from a file on Firefox Nightly for Android? If there have been any recent changes or updates in this regard, I would greatly appreciate any information or resources you could share. Thank you for your time and assistance. I value the work Mozilla does to enhance the Firefox experience and am eager to resolve this matter.

Best regards, Saad

Задан almwork92 1 год назад

Последний ответ от Paul 1 год назад

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Read pdf online without downloading

Firefox android 110.0.1 (Build #2015933339), 43c570380+ AC: 110.0.1, 22ee42db12 GV: 110.0-20230213213738 AS: 96.2.1 Is there no way to open view pdf online without d… (читать ещё)

Firefox android 110.0.1 (Build #2015933339), 43c570380+ AC: 110.0.1, 22ee42db12 GV: 110.0-20230213213738 AS: 96.2.1

Is there no way to open view pdf online without downloading it.?

Задан GardenSurfer 1 год назад

Последний ответ от Paul 1 год назад