Форум поддержки Firefox для Android

as the title says when downloading a file, firefox causes com.android.phone to crash. enough crashes causes my tablet to panic and auto restart itself.

the only app that can cause this is is firefox, downloading files via something like discord, doesn't trigger it, only firefox. i tried with other apps to no avail.

it started happening after an update (update TB-X606F_S301018_230810_BMP ) (the last update was a year ago so lenovo isn't gonna fix it on their end anytime soon) and it's quite annoying when i need to use firefox to download files to view/use.

Details:

 Device: Lenovo Tab M10 FHD Plus (TB-X606F)
 Android Version: 10
 Firefox version: 117.1.0
 security update: 2023 Aug
 Google play system update: 2023 May
 Lenovo system version: TB-X606F_S301018_230810_BMP

Going to full screen on YouTube (and other video websites) usually breaks the Firefox app on pixel 7 pro. It keeps playing but just closes and can't be reopened. I have to stop the app, open it again, and try again. Does anyone know how to fix this?

I am posting this issue at the request of E from Firefox's app developer feedback after I submitted an app review.

The app continues to be unstable on my Pixel 6a (latest OS, Android 13) after freezing up on what appears to be any heavily scrolled pages or those that create a heavy cache. This freezing then causes abrupt phone restarts shortly thereafter, but not always immediately. Usually the culprit seems to be linked to Facebook album viewing, Imgur albums with article-length descriptions, etc. The abrupt phone restarting occurs whether force stopping Firefox and clearing the cache right away or not (although the restarts seem to happen faster if I force stop the app). I have simply closed the app during the freeze, put my phone down, and come back minutes or hours later to it having restarted on its own.

In addition, open tabs have a tendency to lose their scroll spots on a non-infinitely-scrolling page (e.g. an article not requiring expanding) when the app is minimized but not closed. This is probably unrelated(?) and isn't as critical as the spontaneous restarts, however.

It looks like many Pixel 6a users have had this issue, although those support threads from 8-9 months ago have now been archived. Someone else mentioned scripts from the websites themselves may be to blame? Would be curious to hear of any specific fixes. Thanks!

Dear Concern, Suddenly I Found Crashing Problem In Fire Fox New Updated Version. When I Try to Save Any Image Or Download Any File From it’s show A Crashing Problem. I attached A Photo Of This Crashing Problem. Sir Please Fix The Problem As Soon As Possible. Thank You.

For months now, Firefox Mobile has constantly been getting "app has stopped responding" crashes and even hard crashes (multiple times per day) for Pixel users. There's already a bug report about it but the FF team's response is that they aren't going to do anything. They claim it's an issue with the kernel but no other apps / browsers on the Pixel have this problem.

This is beyond pathetic. Maybe this not-my-problem mentality is why Firefox has reduced to less than 1% penetration.

I have an quite annoying issue when I'm streaming something from SVT Play (www.svtplay.se).

The issue is that when I'm trying to stream anything from this site; I've noticed that the resolution is quite messed up. Insted of having an "normal" resolution ( in wich I have all the basic settings such as full screen,Text ON/ OFF etc), the resolution get a bit odd. In the beginning it's just an small screen ( aprox of an 6x6 cm), but when I'm entering Full Screen; the resolution is all over the place+ that the menu bar is missing.

But also that if I'm entering Full Screen mode; the app is " crashing", or should I say minimizing itself and that I go back to my home screen. But stangly the cast isn't interupting. When I'm trying to enterkng the app,the web- adress is missing( not physicaly but just empty).

What's more strange ( or should I say annoying), is the fact that the cast hasn't any stable resolution. Instead of having an normal resolution( cast), it's rather of an 1,5. But strangly the voice is normal. It's only the picture in wich is out of sync. But strangly if I choose the option of limited bandwith it goes back to normal.

But what's more strange is that I have full connection.

I don't know how this came,but since I'm downloading it from Play store. However since the best way is to download an APK- File( in wich my device is compatibel with). Since I have an Samsung Galaxy Tab S9FE ( SM-X516B- series)

Because however on older version it wasn't any problem. It just appear in newer versions.

However when I'm shutting down the app( have activated the option of clear history when close), it sometimes work fine. But in worse scenario I have to reinstall the app.

So the problem is most prevalent on YouTube but other sites as well. I'll click full screen on a video and it'll look like it's going to maximize the video but then it boots me back to the home screen. I have to click on Firefox again and get the page pulled up again and then click full screen and it usually works. Sometimes I have to cycle through this once or twice

Constantly crashes with the latest 3 updates. Not sure if it's on your end or the providing web sites not knowinghow to program for Android phones.

    Too many non standard screen resolutions out there for each phone???

Guesses...???

My phone is on Android 13 with the latest Firefox update. Under "Crashes" in Settings, there isn't much.

Here's a video: https://imgur.com/a/7etdWuL

When reading the site https://hellasjournal.com after a while Firefox freezes and crashes. It's not a site problem because with Chrome works fine.

Frequently crashes without warning, pages lag constantly where scrolling down is impossible, even after the page is refreshed. Creates way too many new tabs (like 50 a day) and ads mess up the design of the webpage.

Recently firefox for Android started crashing instantly upon opening the app. Tried clearing the cache, making sure it was updated, uninstalled then reinstalled. Nothing has fixed it.

Worked great up until a few days ago so I'm assuming something in an app update messed it up.

Android 12, LG V60.

Thanks,

Hey there!

Below is the crash log I pulled from the Android app, which wasn't letting me open a Microsoft Forms link.

Any ideas what's causing the crashes?

Thanks in advance!

85f0a34f-db68-4577-b8a8-3885ca555283 mozilla.appservices.places.uniffi.PlacesApiException$UnexpectedPlacesException: reason=Error executing SQL: Integer -2 out of range at index 12

mozilla.appservices.places.uniffi.PlacesApiException$UnexpectedPlacesException: reason=Error executing SQL: Integer -2 out of range at index 12 at mozilla.appservices.places.uniffi.FfiConverterTypePlacesApiError.read(places.kt:21) at mozilla.appservices.places.uniffi.FfiConverterTypePlacesApiError.read(places.kt:1) at mozilla.appservices.places.uniffi.FfiConverter$DefaultImpls.liftFromRustBuffer(places.kt:14) at mozilla.appservices.places.uniffi.FfiConverterRustBuffer$DefaultImpls.liftFromRustBuffer(places.kt:7) at mozilla.appservices.places.uniffi.FfiConverterTypePlacesApiError.liftFromRustBuffer(places.kt:2) at mozilla.appservices.places.uniffi.FfiConverterTypePlacesApiError.liftFromRustBuffer(places.kt:1) at mozilla.appservices.places.uniffi.FfiConverterRustBuffer$DefaultImpls.lift(places.kt:7) at mozilla.appservices.places.uniffi.FfiConverterTypePlacesApiError.lift(places.kt:3) at mozilla.appservices.places.uniffi.FfiConverterTypePlacesApiError.lift(places.kt:2) at mozilla.appservices.places.uniffi.PlacesApiException$ErrorHandler.lift(places.kt:2) at mozilla.appservices.places.uniffi.PlacesApiException$ErrorHandler.lift(places.kt:1) at mozilla.appservices.places.uniffi.PlacesConnection.applyObservation(places.kt:163) at mozilla.appservices.places.PlacesWriterConnection.noteObservation(PlacesConnection.kt:24) at mozilla.components.browser.storage.sync.PlacesHistoryStorage$recordObservation$2.invokeSuspend(PlacesHistoryStorage.kt:44) at kotlin.coroutines.jvm.internal.BaseContinuationImpl.resumeWith(ContinuationImpl.kt:9) at kotlinx.coroutines.DispatchedTask.run(DispatchedTask.kt:107) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1137) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:637) at java.lang.Thread.run(Thread.java:1012) Suppressed: kotlinx.coroutines.DiagnosticCoroutineContextException: [StandaloneCoroutine{Cancelling}@ab9352e, Dispatchers.IO]

I did what you told me to resolve the problem. Didn't work! It's probably some barf sack of government shit creature stealing control over my machine, that I pay for, like the rest of these fuck from hell Canadian life stealing, life wrecking, life sucking Canadian intestinal worms I hate more than Satan hated Christ. That like stealing control on MY LIFE after I voted this country, government and people the fuck out of my life with their forced fuck from hell canadian citizenshit at the federal and provincial elections. Along with this shit world of shit people and it's faggit shit mutations that I want crucified. Just whose life is it anyway. Because it sure as to hell ain't mine.

When using android 12 Firefox on Nokia g60 the browser hangs and locks up phone. Does not happen immediately but after a few mins. https://standingstones.org/viewer.html?tour=-1

I left a critical review on the Play Store recently at the time of writing this regarding how, for years, the Firefox Android App would crash whenever I try to check the 'Downloads' page. This happened on at least 3 different devices over the years, and still does to this day. Because of this issue, Firefox no longer notifies me the time takes for a download completion in my notifications; only that it's completed once it does.

Hi support team,

I was using Mozilla Firefox on my Samsung Galaxy s20+ without any issues. I have transferred all data from my old one to new one, Samsung Galaxy S24 after this migration Mozilla Firefox crashes, when I was forwarded from an app.

Standard browser: Mozilla Firefox I have already reinstalled the Mozilla. This action works properly with other browsers.

Kind regards Mustafa

Firefox locks up on various websites on the Pixel 6a and will cause the phone is restart, although not always immediately. I've seen a post on Reddit with others having the same issue on the Pixel 6a.