Форум поддержки Firefox для Android

Hello, I recently tried to create an account to sync everything in firefox on my phone, but after a few attempts the account page just wouldn't load, so I decided to update the app because it was quite some time ago since I last updated it.

But right after the update, everything's gone: bookmarks, history, tabs. I was brought to a getting started page like I never installed firefox. I checked the bookmarks/history options but nothing was there. Shouldn't the app preserve its existing data even after an update? Any help will be greatly appreciated. Thanks.

I have synced my android tablet to my linux pc, but when i try to open the desktop bookmarks folder, I get a message saying I can't edit default folders. I know it's synced, because when I search bookmarks for a bookmark that I know to be on my pc, it comes up. The problem is that the folder will not open.

I have tried reinstalling. I don't know what else to try.

Nanette