Форум поддержки Firefox для Android

Firefox on my android phone times out on any webpage whenever I am not connected to a Wi-Fi. All webpages and IP addresses timeout with no response. Same issue occurs on Firefox Beta app and Firefox Nightly. All other applications work as expected with full internet access on mobile data. The same pages/addresses respond as expected on Chrome and the built-in browser.

Simply put, all Firefox apps have no internet connectivity on mobile data.

Solutions I've attempted with no success or change: Re-install Firefox. Logging out of Firefox Sync. Clear Firefox data and cache. Disabling tracking protection. Disabling HTTPS-only mode. No proxy settings are enabled. Confirmed Firefox application has mobile data network privileges. Disabling, re-enabling mobile data network privs. Installing Firefox Beta and Firefox Nightly; same issue.

Another possibly related issue: Firefox does not follow routes from a Cisco AnyConnect VPN on my phone. Opening pages/IP addresses routed through the VPN are rejected or timeout as if the VPN is not active at all. The same pages/addresses respond as expected on Chrome and the built-in browser. This occurs over Wi-Fi as well, of course nothing works on mobile data as described above.

Device: Oneplus 8T (KB2003) OS: OxygenOS 13.1 (Android 13) Firefox version: 117.0.1

The text size in Worldle all of a sudden got very small. Same thing happened for two other word games I play. The problem doesn't happen in chrome. Did Firefox change the code? I've tried to enlarge the font but it doesn't help with the font inside the games' graphics. Appreciate any advice!

Hello!

Firefox for Android consistently closes whenever I try to play a video in full screen mode.

The steps to replicate this bug are as follows: I go to a website that has a video (like YouTube), I start playing a video, and then I click on the full screen button. Firefox then closes out to the main menu of the home. When I try to reenter the app, the Firefox app becomes a black screen with a horribly offset tiny corner showing a portion of the webpage.

I cannot find any crash reports in the "about Firefox" subsection of the settings

I am using The latest version of Android 13 And my version of Firefox is 114.2.0 (Build #2015957435). I have tried clearing the app cache, and reinstalling the app. Neither fixes it.

Please let me know if I can provide anything further!

Does anyone have any recommended fixes?

I'm on Android 11, Oxygen 11.0.13.BE.89BA

Whenever I open up Firefox and enter a website or a google search nothing happens.

No loading screen, no crash, just nothing.

Uninstalling it and reinstalling it works once, but then the second time I open Firefox I'm back to the same issue.

Google Chrome works just fine, and I'm not having any issues related to data or wifi.

Here's s video showing the problem: https://streamable.com/5q8xt2

There's no indication of any website loading

Entering a new URL in the same tab isn't possible

I've tried force closing the app, deleting app data etc

The issue persists in incognito mode

Since I installed the last update, no pages load (see attached screenshots). The URLs are displayed correctly, but pages are neither trying to actually load nor displaying anything, they are just blank. The padlock symbol is crossed in every tab, but I'm not sure whether this is actually a difference to when it was still working. Clicking on its symbol does nothing.

Checking every function in the app: - No pages load, neither in normal nor private mode, neither do bookmarks, links nor formerly open tabs. - The settings are all accessible, changes made there actually apply (like enabling screenshots in private mode) - The Add-ons menu loads indefinitely, and trying to log into firefox account does nothing (with QR code) or redirects to an obviously blank page.

I did: - Force the app to stop. - Restart the phone. - Empty the app's cache.

I haven't tried reinstalling the app, but all my bookmarks would be lost (since logging into my account also doesn't work). Assuming my problems are due to a bug, this wouldn't work anyways.

Specifications Firefox Version: 114.1.1 Phone: HUAWEI VTR-L09 (displayed as compatible and functional in the Play Store) Current Version of Android (EMUI): 9.1.0.297

Thank you for your time!

I cant use firefox regular or focus due to dropped text and missing images. It happens on all websites and on two different phones. This doesnt happen with Brave but i absolutely hate their ads. It has become worse over time. Attached is a screenshot of weather.gov, which never loads correctly. You can see- oh shit, its happening here- icant see what im typing!

When I play a youtube video in the FF Android browser, with the phone held "normally" i.e. longest side of phone held vertically, and I press the little icon in the corner of the video to make it "full screen", the video ALWAYS, ALWAYS, ALWAYS, rotates 90 degrees, which I dont want it to do. I hesitate to call this "landscape" because I'm not rotating the phone.

This behavior is unaffected whether in auto-rotate mode, or portrait mode. Chrome does not have this issue. My phone is a samsung galaxy A12, Android 11, latest FF browser.

Hello, on my new powerfull Poco X5 pro, Firefox get often stuck, remaining in white page or in the previous page, and I often need to close the tab and reload the desired page in another tab.

I noticed that this happens often (always??) when clicking a ling in other apps (Firefox is the default browser)

Any idea what's happening here and how to get back my beloved fox?

Hi there, I am running a window repair site. I have fully designed and optimized this site and my site is mobile friendly. But in firefox (android), my site is not friendly and there are navigation errors. However the site is running well in desktop. How to solve this error?

Is there any way from stopping firefox mobile from refreshing itself whenever I go to different app to respond someone's message or copy some info?

I had turned off/on any settings regarding battery usage for this app and it didn't help. I use redmi note 12 and I had same problem on my previous phone redmi 8. I also use Firefox app on iPad air 4 and don't have such problems.

It's literally the only thing that bugs me regarding Firefox, I have no other complaints just this foreced refresh.

When trying to put a video in full screen regardless of the website, at least 50% of the time, Firefox immediately minimises, and the formatting when I open Firefox again is in large and screwed up. Don't ask me to update my phone I have a Google Pixel 7 Pro, and this has been the last three updates of Firefox that have caused the problem in the first place It never happened before that.

When attempting to enter full screen mode on Firefox for Android, and to get into landscape mode, the browser appears to crash, keeps audio playing, and "entering full screen mode" dialogue pops up. Have to open Firefox again, and can only be viewed in landscape mode while session is continued. To return to non-landscape mode, the app needs to be force stopped, otherwise you only get to see the left one third side of any web page you navigate to. Seems to have started with most recent update. Is there any way to fix?

All sorts of video on my Firefox Android is unable to play, as in they load indefinitely, only show the initial frame and never play. Nothing happens when I tap the play button. The progress bar on videos does move, so it's likely not a connection issue. It's not only on YouTube, any video and stream on any website has the same issue. I have enabled autoplay, deleted cookies, disabled add-ons but nothing helps.

Dear friends,

My mobile phone is OnePlus 8 Pro. ColorOS 13.0/Android 13. Firefox ver 111.1.1. My earphone is SONY WI-1000XM2.

When Youtube videos were playing in firefox Android, it always paused for a minute when following events happened:

• switch on/off my earphone
• end an incoming call

it seems Firefox takes long time to get back the audio output device. Chrome takes just one second to reconnect the audio device.

Firefox won't play videos in the background all of a sudden anymore. It doesn't show up in the control panel at all as playing or paused. If I set my phone into desktop mode on YT the videos will play for a few minutes, then stop. I tried reinstalling the app and can't find a solution.

I am using the Firefox Nightly version and when I click on links related to Instagram, YouTube or other applications, it takes me directly to the application.

But when I click on the my course link, it directs me directly to Microsoft's own site to download the application. (Microsoft Teams)

I tried this in other browsers, but they did not have such a problem. That's why I downloaded and tried other Firefox versions, but they also have the same problem...

I also disabled the extensions but the problem is the same.

So the problem is, while Firefox Nightly opens other sites in the application, it does not open it in the application when i click on this course link. What is the source of the problem?

Thanks, best regards.