Форум поддержки Firefox для Android

I have no idea what is happening... But after restarting, clearing my cache, making sure I have data and it is working for other apps... Still no results.

No matter what, whether I try to type in a URL, click on a link in the google app, or refresh a page I already have open, the app doesn't even attempt to load a page or throw up an error. Just a blank background, no loading bar, no error messages, and no redirects...

FF for Android Version 112.2.0 Build #2015946691

Having web pages with missing, truncated text or blank rendering similar to error reported to Mozilla support by -

pnystrom 7/22/21, 9:44 PM

and moderated by Paul.

Duck Duck Go list of search results has missing text and blank space, for example. Same missing text happened with earlier version of Firefox but is worse with this version update. Have Motorola moto 6g play phone.

Hi Firefox, An outsider called Seburo closed a very important thread, fooling around about where to find help doing nothing to fix the issue. I am adressing to the ones who can send this issue to Firefox (seems it closed the ways to reach for some users or issues and that's such a shame for such a corporation!) please send this below to the ones who can upgrade at least the nightly version.

Here is the issue in the sample: https://drive.google.com/file/d/1MrT9y43yrHwF5wgrUALd7m_UaumwQYKv/view?usp=sharing

Take note that it doesn't matter if its with addons or not, nor beta/nighly versions. It matters only this site (SoundCLoud) while switching windows or turning off the screen (Android 11). Also it doesn't allow activation of third party equalizer apps, that on other sites like online radios or YT are woking! Same problem on other/older Xperia or Android 11 devices! Only problem in Firefox (needed/used most because of addons!)...

Thank you in anticipation!

Hi everyone,

I set up my Firefox for Android to delete cookies and cache when I click on "Close".

I was happy with it but I realized several months ago than websites as leboncoin.fr, amazon.fr, decathlon.fr (yes i'm french), didn't keep me loged in but remember what I had looked for and where I was. This problem is permanent.

I don't have this problem with Firefox for Windows.

So it seems something is nor cleared from the app when I close it.

Thank you very much for your help !

Hi! Have been using Firefox for Android for years. Cannot solve the following issue: trying to download a large file over (slow?) WiFi displays no signs of a download in progress (except for WiFi activity indicator in the top panel) and nothing happens (no files in the download folder, no records in the Firefox downloads list). If I retry it sometimes works. If I start another browser (Samsung Internet) the download works fine. The device is Samsung Note 8 with the latest updates installed (Android 9). The problem does not reproduce over mobile data connection (4G internet mostly, faster than the WiFi connection I use). Firefox is 92.1.1 but I have seen the issue with all previous versions in the last couple of years.

Sample scenario to reproduce: 1. open https://echo.msk.ru/programs/observation/2909078-echo/ 2. tap and hold the download tab above the video 3. a popup windows appears with the https://cdn.echo.msk.ru/snd/2021-09-25-observation-1210-3532210.mp3 title, select "Download link" (is there any other way in Firefox to download the link?) 4. the popup window disappears and nothing seems to be going on... If I go to "3 dots" menu > Downloads the file is not listed there. 5. Sometimes the download does succeed. In this case I see a notification from the Download manager in the top panel which reads 2021-09-25-observation-1210-3532210(3).mp3 was downloaded where the '(3)' suggests the previous 2 attempts to download the file did try to create the file on the device! The file is about 63 MB.

Thanks, Dmitry

Please tell me how to go back to Firefox "regular" or Ff Beta from Ff Nightly for Android.

I can't stand not being able to bookmark easily and *especially* miss adding bookmarks to my home page(s) and the endless update is interruptive. My phone is very slow as it is. 

Thanks. I am afraid to migrate Firefox "backwards" from Nightly to beta or just ordinary. I lost all my bookmarks a year ago by uninstalling Instagram which somehow wiped out Firefox as well.

Many thanks.

Hey, so, there is an issue I've been facing. There's a site I've visited a few times on mobile and stopped using a bit ago, but the thing is no matter what I do, it keeps popping up as an autocomplete when I'm typing in the search bar. This only happens on the mobile version of Firefox, it doesn't pop up on the desktop version even though they are synced together, and no matter what I Google, it keeps showing me the instructions to delete autofill entries on the desktop browser. Literally nothing comes up for the android version, or any mobile version at all. Please help, this is exceptionally frustrating.

"Autofill in other Apps" selection never appears in the menu for the above set up but does appear in an Android 8.1 version with the same Firefox version of 94.1.2.

The 7.0 Android version never offers a valid saved login for external apps.

The 8.1 Android version will pop up a text box below the User ID entry that says "Unlock Firefox" but selecting the text box does nothing. The same text box also appears below the password box after manually entering the User ID and selecting CONTINUE to get to the Password entry box (but only in 8.1) If you Long Press the User ID or Password box in 8.1 it offers a Paste selection but it's not a UID or Password, just the last Cut item.

In Android 10.0 Long Press on the UID or Password box will bring up an "Autofill" box but it does nothing and does not offer a UID or Password anywhere for external apps.

Something is clearly broken in External App password from Firefox for Android. All the available settings are as they should be set. The Password fill works as it should from the Web Page of the same App entity, say Amazon for example.

So.....whose problem is this?

Firefox Sync loaded all of my Bookmarks 4 times so I have this huge list of bookmarks. I want to delete them all and start over. How do I do this without doing it one by one? Also, is there a way to open bookmarks straight from the menu instead of going through several menus to get there.

s web site requires a secure connection.

   The page you are trying to view cannot be shown because this web site requires a secure connection.
   The issue is most likely with the web site, and there is nothing you can do to resolve it.
   You can notify the web site’s administrator about the problem.

I got a new phone (new model as the old one - a replacement) and set up Firefox Sync on it. However, I haven't been able to get my Sync account to fully recognize this new phone.

When I go to Settings > My account and select "sync now", nothing ever happens. It always says "last synced: never". Bookmarks aren't synced. I can't change what syncs with the new phone, as they're greyed out (perhaps since it doesn't think the new phone ever synced?). When I try to go to the Synced tabs menu (next to the open tabs and private tabs), it just says "please enable tab syncing". Pressing the "Sync" button will make it say "Syncing..." but nothing changes.

I can change the name of the new phone in my account, and this is recognized by other devices synced to my account.

I had taken off my old phone from the sync account. I thought something was weird with my account. I tried adding the old phone back on and... it works fine. Bookmarks sync, tabs can be sent.

I've already tried: Clearing Firefox app cache on new phone = didn't work. Uninstalling Firefox and reinstalling it on the new phone. Signing into Sync again. = didn't work. Signing out of all devices on my Sync account, then signing in to my main computer and then new phone = didn't work.

What is wrong with this new phone?

Hi, I missed my two-step login, I do not have any device logged in. All my passwords were stored in this account, I desperately need it, please send me the recovery code again if possible

edited email from public and search/spam bots view as there was no need to post email in public.

The same website opens repeatedly in a new tab. It's a trusted website (public library). I've run a virus scan and looked for solutions but can't find the problem. Any ideas please?

Firefox - Android I don't seem to have an option to move a bookmark into a new bookmark folder.There is supposed to be an option in the menu (after you click and hold the selected bookmark) but the menu only has 3 options - 'open in new tab  :. open in private tab. :. Delete. '. -. Am I missing something ? Can anyone help

When clicking on local hyperlink to a PDF-file, like: href=photos/xxx.pdf .. i have to chose how to open, I useAdobe Acrobat, then firefox crashes. JPG works fine

is there a configuration to solve this or what to do? I appreciate all the help I can get.

Thank You

Hello

A few months ago, Firefox on my Android ebook reader (Likebook Ares, Android 8.1.0) started to render transparency channels in black (see images: comparison Firefox/Vivaldi). Any clues why this is happening?

Thanks for any help! Michael

Just like many people here and in the Play Store reviews, the Firefox app stopped working for me since about a week. When I type something in the search bar or when I open a link from an external app, the page does not load and stays blank. Sending links from another device also does not work.

Does anyone know if developpers are aware of the issue ? I could not find an entry on bugzilla.

About firefox screenshot below. My phone is running on Android 12.

Copy of a reply I posted in someone's question about the same issue:

Same problem for me.

I first had this issue with 114.

After updating to 114.1.1, the issue was fixed for a few hours but came back.

Updating 114.2.0 didn't change anything...

I've been using Firefox Nightly for Android and Firefox for Android for years without issue. I've left Nightly at build 68.5a1 as it has several features that later bulds removed. I sync across all my mobile devices but NOT with my desktop. When a website requires a newer browser version to run, then I switch to plain Firefox.

Today Nightly would NOT open. It opened and pointed to an offline file. I noticed it was marked by "///". I'm sorry I didn't take a screenshot or note the file.

Reading several posts, I removed Nightly, purged the cash and purged the data. Then I reinstalled Nightly from the apk file I saved. While the install went without a hitch, it will NOT permit me to sign in to synch the data saved in all my other devices. It just spins as this image shows.

I read a post indicating a direct url for sign in and tried it. But it only worked for Firefox and NOT Nightly.

How do I resolve this?