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Android Firefox loses all user data, including bookmarks, passwords, tabs when upgraded

I recently made the (apparently) foolish decision to allow Firefox to upgrade using the Play store App. This is on a Galaxy S8 running Android 9. Firefox 109.2.0 was inst… (читать ещё)

I recently made the (apparently) foolish decision to allow Firefox to upgrade using the Play store App. This is on a Galaxy S8 running Android 9. Firefox 109.2.0 was installed and upon opening the App, all of my user data was gone. No tabs, bookmarks, saved passwords or other settings were available.

This is unacceptable. There appears to be no way to recover the lost information, but I am opening this case to determine if there is a recovery strategy. Of course, I don't really want to run version 109.2.0 and will revert back to something that works without losing data as soon as the missing data is recovered.

I'm not sure why the Firefox Devs seem to think that user data is a disposable and unimportant item, but I would encourage a full review of their processes to determine why they have failed so badly.

In the meantime, if anyone has a method that might be used to recover the old profile data, that would be very helpful.

Some notes: 1) No, I don't use Sync (or whatever they are calling it today) because it is a security risk in my view to have any third party including Mozilla know my bookmarks. 2) about:profiles does not work. 3) I'm not sure what version was installed earlier, but AdBlock Plus was working fine, so it may have been a year or more since my last update.

Thanks in advance for any help you can provide.

Задан firefoxlosesuserdata23 1 год назад

Последний ответ от Paul 1 год назад

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Is the latest firefox android update authentic

On android playstore, I am getting a message that a firefox update is available. But there is no description about the update. How to find out authenticity of an android … (читать ещё)

On android playstore, I am getting a message that a firefox update is available. But there is no description about the update. How to find out authenticity of an android app firefox update and its version and reason for the release.

Задан gsinghitr2018 1 год назад

Последний ответ от Paul 1 год назад

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PDF Download

In the recent update, there is a new feature which allowed people to view pdf directly in the browser rather than downloading it. Ever since this was implemented, I am no… (читать ещё)

In the recent update, there is a new feature which allowed people to view pdf directly in the browser rather than downloading it. Ever since this was implemented, I am not able to download any pdf, instead it keeps opening up the pdf in another tab which is not what I'm trying to do. Is there a way to fix this?

Задан Shamil 1 год назад

Дан ответ Paul 1 год назад

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Galaxy Tab A (2016)

Hello! I use this tab. Galaxy Tab A (2016), unfortunately it is not capable to safe files from Firefox, e.g. PDF files. Samsung browser is working but I like to use Firef… (читать ещё)

Hello! I use this tab. Galaxy Tab A (2016), unfortunately it is not capable to safe files from Firefox, e.g. PDF files. Samsung browser is working but I like to use Firefox. Best regards Ted Ernhill

Задан ted43 1 год назад

Последний ответ от Paul 1 год назад

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downloading for android

Hi I couldnt see a way to download your browser for andriod with using googl. which sort of defeats the idea because I wanted to use firefx as an alternative and dont ne… (читать ещё)

Hi

I couldnt see a way to download your browser for andriod with using googl. which sort of defeats the idea because I wanted to use firefx as an alternative and dont need a play account. is there a download link available? thanks.

p.s. is there a contact email around?

Задан fad49bc1 1 год назад

Последний ответ от Paul 1 год назад

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How to get my Firefox Mobile tabs and collections out of my dying Android phone? Sync doesn't transfer these!

I always use Firefox mobile and Firefox Sync is always enabled. My phone is dying and I need to rescue my Firefox browsing session : It contains thousands of tabs a… (читать ещё)

I always use Firefox mobile and Firefox Sync is always enabled.

My phone is dying and I need to rescue my Firefox browsing session : It contains thousands of tabs and collections of even more tabs (it built up because I never found a way to transfer these reliably).

A tab has a history, so back and forward pages, I need the full history of the tabs! Firefox Sync doesn't transfer these!

Firefox sync transferred 2300 tabs, but it seems that this set is incomplete as there is a large chunk of tabs missing, it's probably a thousand more. I restored these on Firefox desktop in a normal PC Firefox profile, they don't contain tab history as far as I can tell.

I also used collections in an attempt to synchronise better, there's over 800 tabs in there, I don't see these in Firefox Sync either.

Can Firefox Sync be archived/exported? I might not be able to replace the phone before my sync data disappears!

Please help me get to my data !

Задан firefox.sync3 1 год назад

Последний ответ от Paul 1 год назад

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Magnet link

Hi, Suddenly Firefox Android can no longer open the magnet links. I can download and open the torrent with the torrent agent and I can also use the magnet links on Chrome… (читать ещё)

Hi, Suddenly Firefox Android can no longer open the magnet links. I can download and open the torrent with the torrent agent and I can also use the magnet links on Chrome Android, but on Firefox Android it doesn't work. I don't get any error message, it just doesn't work. I also tried Firefox Nightly, but that didn't work either. Anyone has an idea how can I solve this problem? Thanks in advance!

Задан ironspeed100 11 месяцев назад

Последний ответ от JohnyB 9 месяцев назад

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117 is released but all links take you to the old versiin

117.0 Firefox for Android Release August 29, 2023 Your website says this is out but all links and the Play store still have 116, how do I get 117 since it fixes my passw… (читать ещё)

117.0 Firefox for Android Release August 29, 2023

Your website says this is out but all links and the Play store still have 116, how do I get 117 since it fixes my password auto fill issue

Задан Trevor Z 10 месяцев назад

Последний ответ от Trevor Z 10 месяцев назад

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Is there some place from which to download Firefox without having a google account?

We cannot get a google account because our landline neither sends nor receives text messages. We are in process of setting up and testing a cell phone, and would like to… (читать ещё)

We cannot get a google account because our landline neither sends nor receives text messages. We are in process of setting up and testing a cell phone, and would like to load Firefox for Android as the browser. We cannot download from google play because google demands to send a text-message "verification" code. We note, thankfully, that Mozilla does not (stupidly) do likewise to set up a Firefox account.

Задан RHVF1 1 год назад

Дан ответ Paul 1 год назад

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Firefox for Android giving CPU error on HiSilicon Kirin 710

Hello, I'm using a Huawei Nova Y70 and I cannot install Firefox, gives error with "CPU not supported". Any workaround for it? CPU: HiSilicon Kirin 710 Thanks. … (читать ещё)

Hello,

I'm using a Huawei Nova Y70 and I cannot install Firefox, gives error with "CPU not supported".

Any workaround for it?

CPU: HiSilicon Kirin 710

Thanks.

Задан Mihnea 1 год назад

Дан ответ Paul 1 год назад

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ff android older

Hi, I'm using Linux and the distrib has inclueded ff 91.12. It has remote debugging in it. I would like to try it but I see I have to install this version of android ff … (читать ещё)

Hi,

I'm using Linux and the distrib has inclueded ff 91.12. It has remote debugging in it. I would like to try it but I see I have to install this version of android ff to my device to work.

Where can I found safe/virus free older versions?

I have android-sdk/android studio installed to Linux and works well. Can I download ff android source somewhere or isn't it open source?

Ty

Задан xboxplayer9889 1 год назад

Дан ответ Paul 1 год назад

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For over a decade, mobile users have had no addons for browsers (including Firefox,) how much longer will this last? There are like 10 sponsored addons (out of 10 million) that install, and the rest just let you download the .xpi

For over a decade, mobile users have had no addons for browsers (including Firefox,) how much longer will this last? There are like 10 sponsored addons (out of 10 million… (читать ещё)

For over a decade, mobile users have had no addons for browsers (including Firefox,) how much longer will this last? There are like 10 sponsored addons (out of 10 million for desktop) that install, the rest only let you download the .xpi file (with nowhere to put the file.) Where is the mobile Firefox extensions folder to put the .xpi files for mobile Firefox? I have been waiting for over a decade for such basic support, I am about to abandon Android forever.

Задан americapacific42 1 год назад

Последний ответ от Paul 1 год назад

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open and download attachments

Since yesterday I cannot open attachments that arrive with mails in my inbox, neither for preview, nor download!! What's happening? What should I do? thanks, gordana … (читать ещё)

Since yesterday I cannot open attachments that arrive with mails in my inbox, neither for preview, nor download!! What's happening? What should I do? thanks, gordana

Задан goga 1 год назад

Последний ответ от goga 1 год назад

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No mobile internet connection after latest update

Hi. I downloaded the latest issue of Firefox (104.0.1) to my mobile phone and since then I have been unable to connect to the internet via 4/5G - but it is OK using wifi.… (читать ещё)

Hi. I downloaded the latest issue of Firefox (104.0.1) to my mobile phone and since then I have been unable to connect to the internet via 4/5G - but it is OK using wifi. This is highly annoying when I need to connect whilst out and about. Weirdly, the calculator on the phone and Samsung Notes have also disappeared and I am unable to download from the Play Store! All the usual things like rebooting, cleaning caches etc do not work. Is it possible to roll back to an earlier version? Any ideas would be useful, given the lack of phone contact available, thanks

Задан Kev King 1 год назад

Дан ответ Paul 1 год назад