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Android Firefox loses all user data, including bookmarks, passwords, tabs when upgraded

I recently made the (apparently) foolish decision to allow Firefox to upgrade using the Play store App. This is on a Galaxy S8 running Android 9. Firefox 109.2.0 was inst… (читать ещё)

I recently made the (apparently) foolish decision to allow Firefox to upgrade using the Play store App. This is on a Galaxy S8 running Android 9. Firefox 109.2.0 was installed and upon opening the App, all of my user data was gone. No tabs, bookmarks, saved passwords or other settings were available.

This is unacceptable. There appears to be no way to recover the lost information, but I am opening this case to determine if there is a recovery strategy. Of course, I don't really want to run version 109.2.0 and will revert back to something that works without losing data as soon as the missing data is recovered.

I'm not sure why the Firefox Devs seem to think that user data is a disposable and unimportant item, but I would encourage a full review of their processes to determine why they have failed so badly.

In the meantime, if anyone has a method that might be used to recover the old profile data, that would be very helpful.

Some notes: 1) No, I don't use Sync (or whatever they are calling it today) because it is a security risk in my view to have any third party including Mozilla know my bookmarks. 2) about:profiles does not work. 3) I'm not sure what version was installed earlier, but AdBlock Plus was working fine, so it may have been a year or more since my last update.

Thanks in advance for any help you can provide.

Задан firefoxlosesuserdata23 1 год назад

Последний ответ от Paul 1 год назад

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Firefox Desktop view on Tablet

Im really trying to understand how web broswer company that has been around since maybe 2002, has not make a firefox version for android tablet, version for firefox for p… (читать ещё)

Im really trying to understand how web broswer company that has been around since maybe 2002, has not make a firefox version for android tablet, version for firefox for pc,firefox for mac firefox for android phone, but there is none for an android tablet. Please help me understand why?

Задан KFCBrownBruhLA Los Ang 10 месяцев назад

Дан ответ Paul 10 месяцев назад

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downloading for android

Hi I couldnt see a way to download your browser for andriod with using googl. which sort of defeats the idea because I wanted to use firefx as an alternative and dont ne… (читать ещё)

Hi

I couldnt see a way to download your browser for andriod with using googl. which sort of defeats the idea because I wanted to use firefx as an alternative and dont need a play account. is there a download link available? thanks.

p.s. is there a contact email around?

Задан fad49bc1 1 год назад

Последний ответ от Paul 1 год назад

Lost my passwords after reinstall

Samsung Galaxy S9 plus. I mistakenly uninstalled Firefox, then reboored and reinstalled it. How do I recover my saved passwords? I tried going to the Data folder, but … (читать ещё)

Samsung Galaxy S9 plus.

I mistakenly uninstalled Firefox, then reboored and reinstalled it. How do I recover my saved passwords?

I tried going to the Data folder, but there is only 1 folder there, "export messages", for an app that lets me print out or save existing text messages .

Help!!

Задан whattodo 4 месяца назад

Последний ответ от TyDraniu 3 месяца назад

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117 is released but all links take you to the old versiin

117.0 Firefox for Android Release August 29, 2023 Your website says this is out but all links and the Play store still have 116, how do I get 117 since it fixes my passw… (читать ещё)

117.0 Firefox for Android Release August 29, 2023

Your website says this is out but all links and the Play store still have 116, how do I get 117 since it fixes my password auto fill issue

Задан Trevor Z 9 месяцев назад

Последний ответ от Trevor Z 9 месяцев назад

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Bookmarks and basically all data gone after an update

Hello, I recently tried to create an account to sync everything in firefox on my phone, but after a few attempts the account page just wouldn't load, so I decided to upda… (читать ещё)

Hello, I recently tried to create an account to sync everything in firefox on my phone, but after a few attempts the account page just wouldn't load, so I decided to update the app because it was quite some time ago since I last updated it.

But right after the update, everything's gone: bookmarks, history, tabs. I was brought to a getting started page like I never installed firefox. I checked the bookmarks/history options but nothing was there. Shouldn't the app preserve its existing data even after an update? Any help will be greatly appreciated. Thanks.

Задан Ryan McK 9 месяцев назад

Дан ответ Paul 9 месяцев назад

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Is there some place from which to download Firefox without having a google account?

We cannot get a google account because our landline neither sends nor receives text messages. We are in process of setting up and testing a cell phone, and would like to… (читать ещё)

We cannot get a google account because our landline neither sends nor receives text messages. We are in process of setting up and testing a cell phone, and would like to load Firefox for Android as the browser. We cannot download from google play because google demands to send a text-message "verification" code. We note, thankfully, that Mozilla does not (stupidly) do likewise to set up a Firefox account.

Задан RHVF1 1 год назад

Дан ответ Paul 1 год назад

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Firefox Nightly Installation

If I want to installt he nightly version for Android on my phone. Will it be better to uninstall the common version before? Can the present settings, passwords and bookma… (читать ещё)

If I want to installt he nightly version for Android on my phone. Will it be better to uninstall the common version before? Can the present settings, passwords and bookmarks be transfered from the common version to the Nightly. Any useful tips or recommendations, please? Thank you very much for the help provided.

Задан Straydog 1 год назад

Дан ответ Paul 1 год назад

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Blue dot

I'm getting a blue dot on the hamburger icon and when I tap the burger icon there's a blue dot next to "install" on the drop-down menu. However when I switch to another t… (читать ещё)

I'm getting a blue dot on the hamburger icon and when I tap the burger icon there's a blue dot next to "install" on the drop-down menu. However when I switch to another tab there's no Blue Dot and there's no install menu item.

What is the install icon wanting me to install and if it's a Firefox update why isn't this blue dot showing on all of my open tabs?

Задан Franco 1 год назад

Последний ответ от Paul 1 год назад

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ff android older

Hi, I'm using Linux and the distrib has inclueded ff 91.12. It has remote debugging in it. I would like to try it but I see I have to install this version of android ff … (читать ещё)

Hi,

I'm using Linux and the distrib has inclueded ff 91.12. It has remote debugging in it. I would like to try it but I see I have to install this version of android ff to my device to work.

Where can I found safe/virus free older versions?

I have android-sdk/android studio installed to Linux and works well. Can I download ff android source somewhere or isn't it open source?

Ty

Задан xboxplayer9889 1 год назад

Дан ответ Paul 1 год назад

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Firefox for Android giving CPU error on HiSilicon Kirin 710

Hello, I'm using a Huawei Nova Y70 and I cannot install Firefox, gives error with "CPU not supported". Any workaround for it? CPU: HiSilicon Kirin 710 Thanks. … (читать ещё)

Hello,

I'm using a Huawei Nova Y70 and I cannot install Firefox, gives error with "CPU not supported".

Any workaround for it?

CPU: HiSilicon Kirin 710

Thanks.

Задан Mihnea 1 год назад

Дан ответ Paul 1 год назад

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cant install Firefox

I have been trying to re install Firefox on my Nokia android phone. I have tried many ways to do it but nothing seems to work. Has anyone help me with this please? Tha… (читать ещё)

I have been trying to re install Firefox on my Nokia android phone. I have tried many ways to do it but nothing seems to work.

Has anyone help me with this please?


Thanks Alistair Clarke South Wales UK

Задан alistair_clarke 1 год назад

Последний ответ от Paul 1 год назад

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FireFox keeps self-uninstalling

I'm not sure if this is my phone or the app, but it just got uninstalled from my phone 2 times already out of nowhere. I tried to find out what had happened and checked m… (читать ещё)

I'm not sure if this is my phone or the app, but it just got uninstalled from my phone 2 times already out of nowhere. I tried to find out what had happened and checked my storage was fine, I cleared the cache or restarted my phone. Is the app having a bug or something?

Задан iiRoyalistic Crow 6 месяцев назад

Последний ответ от iiRoyalistic Crow 6 месяцев назад

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Read pdf online without downloading

Firefox android 110.0.1 (Build #2015933339), 43c570380+ AC: 110.0.1, 22ee42db12 GV: 110.0-20230213213738 AS: 96.2.1 Is there no way to open view pdf online without d… (читать ещё)

Firefox android 110.0.1 (Build #2015933339), 43c570380+ AC: 110.0.1, 22ee42db12 GV: 110.0-20230213213738 AS: 96.2.1

Is there no way to open view pdf online without downloading it.?

Задан GardenSurfer 1 год назад

Последний ответ от Paul 1 год назад

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How to download the .apk file in China?

Due to the Firewall of our government, we Chinese couldn't download Firefox Android on Google Play Store without violating the law. And, neither Github nor F-droid provid… (читать ещё)

Due to the Firewall of our government, we Chinese couldn't download Firefox Android on Google Play Store without violating the law. And, neither Github nor F-droid provides the service for users in China to download the app directly.

How could we download it?

Задан Mikachu 10 месяцев назад

Дан ответ James 10 месяцев назад