Форум поддержки Firefox для Android

I have installed Firefox on both my tablet and Phone (Android 13 and 14). I cannot get a QR code on my desktop when I follow the link but I did get a QR code from another source but I was required to give a code on my Microsoft Authenticator but none appeared. I have set up two-stage authentication but am not receiving the required codes. Can you help ?

Thank you

Keith Macdonald

When i try and accept an e-transfer using Firefox, I'm getting an error message "Application error: a client-side exception has occurred (see the browser console for more information". I've always been able to accept e-tranfers in the past.

Hey, I would like to SET MY SD CARD AS DEFAULT DOWNLOADS LOCATION on my ANDROID PHONE( so that my downloads aren't saved on my phone's internal storage). Please help me with a step by step procedure. Thank you!

I have two Zebra TC8000 hand scanners running Android OS 5.1.1 that I've reset to factory defaults. I need to download and install Firefox but each installation attempt fails either at the download or at installation. No real detail is given as to what the issue is. I just get a message "Queueing" or "X App not installed."

I've attempted to install our regular APK that has historically worked fine. The download location is... https://download.moziilla.org/?product=fennec-latest&os=android&lang=multi The APK from this site no long downloads. The download status just shows "QUEUEING" for 5-7 minutes then fails.

I switched to browsing directly to the Mozilla FTP page and attempted to download several versions of Firefox for Android. The latest version 125.0 at... https://ftp.mozilla.org/pub/fenix/releases/125.0/android/ Here, I tried installing each of the three APKs offered here and receive the message "X App not installed" with each attempt. I am, at least, able to successfully download the APK and launch the install but I can't get the install to work.

Any clue on what could be wrong?

I use a samsung galaxy A12, and I have issue with the download functionality. Whenever I'm downloading and I pause or the Internet becomes bad, when I resume the download or "try again", it completes the download but the file becomes corrupted and won't open in my phones storage. And I notice that the size of the file is always less than the actual size downloaded, which indicates that it stopped downloading into the local storage at the point it paused or network became bad.

It'll download completely, but the file downloaded into the phone becomes corrupted and useless. It's annoying that a browser has such a problem in 2023.

Please, fix up ASAP.

I recently made the (apparently) foolish decision to allow Firefox to upgrade using the Play store App. This is on a Galaxy S8 running Android 9. Firefox 109.2.0 was installed and upon opening the App, all of my user data was gone. No tabs, bookmarks, saved passwords or other settings were available.

This is unacceptable. There appears to be no way to recover the lost information, but I am opening this case to determine if there is a recovery strategy. Of course, I don't really want to run version 109.2.0 and will revert back to something that works without losing data as soon as the missing data is recovered.

I'm not sure why the Firefox Devs seem to think that user data is a disposable and unimportant item, but I would encourage a full review of their processes to determine why they have failed so badly.

In the meantime, if anyone has a method that might be used to recover the old profile data, that would be very helpful.

Some notes: 1) No, I don't use Sync (or whatever they are calling it today) because it is a security risk in my view to have any third party including Mozilla know my bookmarks. 2) about:profiles does not work. 3) I'm not sure what version was installed earlier, but AdBlock Plus was working fine, so it may have been a year or more since my last update.

Thanks in advance for any help you can provide.

On android playstore, I am getting a message that a firefox update is available. But there is no description about the update. How to find out authenticity of an android app firefox update and its version and reason for the release.

I always use Firefox mobile and Firefox Sync is always enabled.

My phone is dying and I need to rescue my Firefox browsing session : It contains thousands of tabs and collections of even more tabs (it built up because I never found a way to transfer these reliably).

A tab has a history, so back and forward pages, I need the full history of the tabs! Firefox Sync doesn't transfer these!

Firefox sync transferred 2300 tabs, but it seems that this set is incomplete as there is a large chunk of tabs missing, it's probably a thousand more. I restored these on Firefox desktop in a normal PC Firefox profile, they don't contain tab history as far as I can tell.

I also used collections in an attempt to synchronise better, there's over 800 tabs in there, I don't see these in Firefox Sync either.

Can Firefox Sync be archived/exported? I might not be able to replace the phone before my sync data disappears!

Please help me get to my data !

WebappCinny Misskey Webapp

there is Install below the desktop website. it should install a web app into android which is run on firefox and chrome support it. the cinny one fail but it will add a shortcut which is acceptable. but the misskey one will just fail.

btw the notification in chrome of webapp is broken but firefox does the work, excellent~