Форум поддержки Firefox для iOS

Sooo I had tens of tabs open, with intention to keep them - I couldn't find an option to save all of them, so decided to update the app, just in case FF caught up with some functionalities I've seen in my other browsers - bookmarking all tabs, namely.

After I've updated, all my open tabs are gone and "recently closed" is empty. There's no way to have the tabs back.

I don't expect there's a way to solve this problem, but I'm posting it here just in case, and at the same time marking my segue to Safari.

Just updated Firefox to version 112.2 on my iPad which has iOS 15 Did the update via the apple App Store. Relaunched (restarted) Firefox and ALL tabs that were open are Gone! I can’t find the “restore previous session” option anywhere.

Can you tell me where to find it? How do I get the previous session back?!?

I’ve been using Firefox for years. Firefox not starting up after the update with all the previous tabs open is devastating to me. I need to get the previous session restored. Please help

My Firefox on my iPad alsways crashes when I try to select a synched tabs from another Firefox on a different device. The tabs from the other devices show up and the sync is always up to date, but the windows does not react on any interaction, instead the Browser crashes after about 1 minute of inresponsiveness and returns to the home screen of my iPad. I already discenneted and reconnected the Firefox account used for sync on this browser, it did not help. I use the same Firefox version on my iPhone and that does not have this issues, selecting tabs from other devices works as intended.

Firefox version: 114.3 (31916) iPad OS: 16.5.1 (did not work in iPadOS 16.5. either)

I visited a Realtor site once in incognito mode. I always manually clear cookies and history. Yet, when I reopen, that realtor site’s cookie is back in the list of cookies.

How do I fix this? I do not use shortcuts on the home page. How do I get rid of ALL cookies when clearing/exiting Firefox?

all of my tabs (normal and private) keep closing. they aren't in inactive tabs or synced tabs. i've made sure the app is up to date, i deleted and reinstalled, cleared my cached and nothing has solved this issue.

Hi, this has happened twice recently where I have had a number of tabs open on firefox on my phone and suddenly they all vanish. They do not show up in recently closed. If they were marked inactive I have no way to access them. I have no idea what happened but it’s really frustrating as between the two times this has happened I have lost probably 150+ tabs.

Hello,

I've told to report technical issues on this website.

I've noticed an issue with Firefox iOS where, if Firefox silently crashes and I open a new tab by doing a long press on the iOS home screen, then selecting New Tab, Firefox only opens that new tab and does not restore the previous session and all previously loaded tabs are gone.

That has happened to me multiple times now and I've had to then try and figure out which tabs I had open by going through the browser history, which is pretty annoying.

To prevent that, I'm pretty much not using the long press > new tab functionality at all anymore and instead I open the app first, then open a new tab. Sometimes, I'll open the app, and if the app crashes, THEN I'm asked if I want to restore the session. Then I have to make sure to not accidentally press NO cause it seems there's no way to get that session back afterwards.

I would suggest a few ideas to prevent this issue: - please offer a setting to auto-restore previous sessions after a crash, instead of asking - alternatively, if pressing NO, or opening a new tab from the homescreen with a long press, offer a way to restore a previous session somewhere on the new tab page

Hello,

I have not been able to get my Firefox iOS app and desktop to sync. On both my desktop and phone logins are selected for syncing but each device has its own list of logins which they wont share with each other. I can sync tabs and send tabs from desktop to my phone and the same the other way around. The only thing that doesn't seem to sync is passwords/ logins.

I have uninstalled the app on my phone I have logged out and back in I have cleared connected devices on my account and relogged in

None of the above have worked in getting my device to sync.

When I do a fresh install I only get back the logins that I've manually entered onto my phone. It seems to have it's own list separate form the desktop and neither device is sharing login sync.

Any help would be appreciated, I have 300+ logins on my desktop version and have only manually moved over a small handful to my phone because manually doing so is a pain and they won't sync if I update one on the phone or computer to the other device.

I'm on iOS 109 and desktop version is 109.0 (64-bit). I have been trying for weeks on and off to resolve this issue.

Procedure 1. Open Firefox iOS 2. Open some pages 3. Force-close the app 4. Open Firefox again

Expected result - The tabs that previously opened is kept and possible to access

Actual result - The tabs exists, but displaying default new tab page, cannot visit the page - pageback/forward is not working - All tabs are affected

note - By pressing down pageback/forward, there is history which says "internal://local/sessionstore?url=..." is generated. - There are some people on my local app store (JP) complaining the same issue. - After erasing and reinstalling the app, this issue happened again.

The app is almost unusable because of this bug.

When I opened the Mozilla app just now all of my open tabs were gone. I’ve accidentally clicked the “close all” icon before but I know this was not the case this time. There is nothing available in “history/recently closed”. My regular history appears to be intact, as are my bookmarks. I don’t have the “inactive tabs” setting switched on so they shouldn't have been moved because of that.

Is there any way to restore my open tabs? I had around 90 of them and would be very sad if they’re lost forever.

There has also been an annoying bug recently where whenever I open the app it opens the very first open tab, instead of the one I last used (which is what I have in my settings).

Dear Firefox Team,

Whenever I have multiple tabs open in the Firefox iOS app and then exit the app to use a different one, I’ve noticed that all my tabs close. Thankfully, I don’t lose the webpages I was browsing or my browsing history, but it’s quite frustrating to have to go to the tabs section of the app and reopen them manually every single time I switch between apps.

I believe that this behavior could be improved to enhance the overall user experience. It would be fantastic if the Firefox iOS app could retain the open tabs, similar to how other browsers on iOS handle this situation. This would save users valuable time and provide a smoother transition between apps, which is especially important in today’s fast-paced digital environment.

I wanted to bring this issue to your attention in the hopes that it could be considered for a future update to the Firefox iOS app. I believe that making this adjustment would make Firefox even more user-friendly and help retain users who value a seamless mobile browsing experience.

Hello,

I was told to come to this site to report issues with Firefox iOS. I searched this site to see if someone is having a similar issue but didn't find anything.

The issue is simple: I use Firefox on iOS to search Google. I don't want to use the separate Google search app. I like having everything inside Firefox itself. When I initially search for something, the Google search result page loads fine. However, after I use other apps on my phone for while, if I come back to Firefox, then those pages are blank and don't load. I can still see what I searched for in the title of the tab, but the content of the tab is blank and doesn't load even if I press the refresh button. Somehow, this issue MOSTLY happens with the Google search result page, not really with any other website (also I think I've seen this happen with other websites once or twice), which is pretty odd.

I'll try and reproduce it and attach screenshots later.

I've done a bit of searching and I'm surprised nobody else seems to be discussing this issue.

It appears to be related to the fact that, if I haven't visited a tab in more than a few minutes, when I reopen that tab, Firefox reloads the page. I completely understand why this is done, and I still think it's a poor choice. Half the time it takes me away from the actual page or content I was looking at, and starts me over from the entry point (think infinite scroll type pages). There's a refresh button for a reason. Do less, Firefox.

But the problem I'm having is that this auto-refresh feature is broken. About 10% of the time, it just shows me the tab home page. It doesn't even reload the site. The address is not in the address bar. The refresh button is grayed out. Sometimes, if I wait long enough (30-45 real, actual seconds - feels like a very long time), the page will load. Sometimes. Most of the time I have to go into my history and re-open the tab that way. Sometimes it will go from the home page to a blank white screen, as if it's about to load the page, and then stalls there - again, nothing in the address bar, refresh button is grayed out. Depending on how far it got in this process, I may be able to swipe down to initiate a refresh, and if that works the page will usually load from there.

Is there a setting where I can disable this auto-refresh feature? Can I extend how long it keeps the cached page? Can I make it so that when I re-open the tab, I'm reliably back where I was? I thought that was the purpose of tabs?

Help?

For the last 2 days, Firefox mobile for iOS will randomly and without warning close all tabs. These tabs do not appear in the Recently Closed section of the browser history, and that section is now entirely blank.

I have an Iphone 11 Pro with iOS version 16.5.1, and I have been having some problems with the Firefox app. I have a number of tabs on my browser, with some of them being very old. I was trying to clear some of them up and I noticed that a good portion of them will not load. Even though I can see their titles in the tab, when I select them, only a blank white page loads up, not even with a URL bar, so I am unable to reload the site. When I try to tap on the tab for longer than a few seconds to bring up additional options, the whole app crashes.

What can be done about this?

I had about 250 open tabs and they just disappeared and I can’t retrieve them. By any chance is there any way that you have a record of what I’ve searched. I never saved them in my history and was bookmarking them slowly until last night when they just disappeared. And this is the second time it’s actually happened

Is there any way that Firefox can send me my search history so I can find the missing tabs. And why does it happen

I recently updated the Firefox app on my iPhone through the App Store. When I re-opened the app all my previous (many) tabs were closed. There’s no option to restore the session and while I still have history of “closed tabs” it doesn’t actually show the tabs the were closed as a result of the update, just the tabs I had closed before the update occurred. Since I’ve had some tabs open for a long time and I open and close tabs very often looking through my entire history isn’t a very viable solution. Is there some other way to restore my previous session like there is in browser?

I’ve never had an issue like this before on my laptop/windows. Thank you for your help.

Hi,

I am a very happy user of Firefox om both Windows an iOS. I have noticed that web site data is stored in Firefox for IOS when browsing in private mode.

Can you explain why?

My expectation was, that no data was stored in private mode.

Best regards, Morten