Форум поддержки Firefox для iOS

Any time I want to reorder the tabs in Firefox on my iPad, the moment I do ANYTHING the [redacted] tab goes RIGHT BACK from where I moved it. (yes the app is up to date, yes I’ve rebooted the [redacted] thing)

Video of this absolute [redacted] [redacted]: https://share.icloud.com/photos/0f9ZdSyIF7N_o5B9sL3hmz4pg

I am beyond livid, this is driving me up a [redacted] wall.

I either have some malware or a bug on my iPhone that only affects my Mozilla account. I will open a tab then try to go back to that tab later and it looks like the pic below with just an “L” in the upper left corner of the tab and when I open it there is nothing there. I’ve cleared my browser hx and even restarted my iPhone several times to try and fix the problem but it’s still there. Any help with how to get rid of this?

Close Private Tabs option has stopped working since update, Firefox keeps reloading private tabs every time I open the browser. Even after removing and reinstalling the app

put the + back for new tabs. I hate hate hate hate that I have to go all the way over to the 3 lines for a drop down menu for new tabs. it's such an easy fix to put the plus sign back. why do you make simple features SO DIFFICULT

On Firefox for iOS, I usually have about 14 tabs. A few of them went inactive, so I reopened them from the inactive tabs section. However, later the same day, I open Firefox again and they’re inactive again. I reopen the tabs again. I decided to do a test. I force-quit the app and restarted Firefox, and once again they’re inactive.

This behavior started a few weeks ago and it’s really annoying, and Im not sure how to fix it. I also noticed that a few of the webpages are now constantly asking to accept cookies when Firefox is restarted. I haven’t changed any settings, so I’m not sure why this is happening.

For the two nights any tabs i have open on mozilla are wiped out. Not the first time this happened, and last time i managed to somewhat fix it. I tend to keep a lot open, but today it was well under 20 and it still every tab vanished and i had to go digging to find the windows i was keeping to read, listen to music, and last few times i lost a lot of art references and recipes i never found again. Finding the ‘need to haves’ in history only works for tabs i kept outside of private browsing, and looking for the lost tabs is well over an hour for only 10-13 tabs to be found since i look up a lot of random things. Am beyond wits end as i spent three hours up late trying to fix it, only to spend another two trying to fix it when it happened again

Every single day I need to go through my history and reopen all of my tabs that I previously had open. I have no idea why they keep closing, but have done so since the most recent update. I’m honestly ready to switch to a different browser until this gets fixed because I’m losing my mind over it.

Any help?

I'm having the same problem as this guy.

I have a large number of open tabs in Firefox on my iPhone, a mixture of old and very old. I've been trying to go through the tabs and deal with them -- in some sense they are all todo items that I left open at least semi-deliberately.

If I tap on a thumbnail to load a tab, Firefox instead loads a blank page. If I tap the address bar after that, Firefox loads the new tab page, not the site corresponding to the tab that I selected. If I tap and hold a tab's thumbnail, Firefox crashes.

It was the case temporarily (possibly a bug) that some of these tabs would place a TLS failure icon in the left of the address bar when selected, while the blank page was displayed. Tapping on that would display the tab title, but not the tab URL. No longer is that TLS failure icon ever visible.

I have had hundreds of tabs open both on the normal and private side but now when i scroll back to try to access them, they appear blank. For some of them, the title shows, but for others, they are completely blank. I have tried to refresh them but it does not solve the problem, i still cannot see them. I also, cannot hit back / forward to navigate the the previous page for a particular empty tab. This is extremely frustrating because I have things that I need to go back to but now when I do, it is empty. Can you please help to resolve this issue as I really do not want to loose this information that I had on these tabs. I am providing some screenshots to display the issue.

Thank you

This has been happening with increasing frequency for months, most recently twice this week; overnight, all my tabs on firefox mobile for ios will disappear. They aren't in the 'recently closed', I have triple-checked that I turned the inactive tabs setting OFF (and they aren't there), I just wake up and all my tabs are gone. Unlike others whose tabs vanish, it doesn't seem to be related to the app updating, it just happens randomly with no warning. Firefox is the best web browser for me, but this is making me consider switching back to safari for mobile because I cannot stand this. I really want to continue being able to use firefox for mobile. Please, can anyone help me figure out where my tabs are going and why?

Hello! I’m a bit concerned because firefox has been functioning perfectly fine up to last week, when it started not crashing, but losing the opened sessions. I had many tabs that I would go back to after closing firefox. And then suddenly, when I opened it, there were no tabs at all. This happened again yesterday. And today again. I cannot find the option “restore previous session” like on the computer, so I go to history and manually restore the lost tabs, and of course it isn’t possible to remember everything, so lots are being lost. Could you help me? Many thanks!

I've had this problem of on my iPhone 14 Mac Firefox (now v113.2 where )tabs are taking long to delete and they freeze once I try to. After waiting awhile, anywhere up to 30 seconds or more, they either finally delete, but still slow or the app crashes and that seems to make the deletions fast, like they originally used to be. I've seen that other people seem to have this problem and I just wondered if a solution for this has finally been found?

Thanks in advance to anyone who knows how to fix this...

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I am having a weird problem after I play a video on an iPad Pro from a mail link. The next time I open Firefox, the next videos play, even though I have no tabs open — I can’t stop the sound of following ads, videos etc no matter what I try. I can’t find any way to stop the audio.

Since the most recent update, Firefox now does not close the private tabs on app closure as it should even though the button to say delete this is actually active.

Also, when listening to music through Soundcloud or Bandcamp or YouTube, even after the tab with the music is closed, the music continues to play. This has all started today and is highly frustrating. As is trying to find this feedback page! 45 minutes into trying to “get help” I finally found somewhere to write this problem out. (Though I doubt Mozilla are interested in fixing the issue, judging by the complete lack of customer support and their labyrinthine Help section which I have to say is NOT in any way helpful, just needlessly stressful).

I saw a few others posting about this on reddit, with no solution. I usually try to keep my open tab count low on my phone, because this happened one time maybe a year ago. My recently closed tabs only shows those from this current browsing session. From my pc, synced tabs only shows the few that are still left open. I don't have the Inactive Tabs option switched on. My pc's open tabs are unharmed (phew). I DID clear cache and cookies on my pc earlier today, but that shouldn't close tabs on another device!!

I had many tabs open in firefox on my iphone, which were unique and not open in firefox on my laptop. Inhad kept them there for a while because theyvwere important. I happened to tap on 'pick up tab' from my laptop in order to work on something from my phone for the forst time. This looks like a new feature that I didnt notice before. It opened that tab but immediately closed all of those tabs I had kept opened. It also deleted and overwrote all of my iphone history, so that everything exactly matches my laptop. If I go in my iphone's firefox history it does not show those old tabs under recently closed tabs! I can't find those anywhere. Help! Had I known it would do this I would have made sure to save the tabs and history somehow! How can I get my iphone tabs and history back?? Thank you

I use Fire fox on my ipda to read books (web published manga and light novels) ever since the release of latest version (that has the "New screen") it looses the page I am up to and often revers to a random previous page. for the past 4 year plus I have had numerous (30+) tabs opened to web sites on the current page I am up to in given web sites. this worked almost flawlessly until you change the home screen. The Version I have installed A.T.M. is 113.1(30885) The "New screen" I am referring to has the titles Firebox Browser,Jump Back In, and Recently Saved. If this Screen shows up after moving away from Firefox for a random time (some time short some times long) instead of showing what the tab had on it. if it shows the new screen and I pull down to refresh the screen I may get the web site I had before but it will not be the latest page I was on. I have taken to book marking the latest page I am on since Firefox has become so unreliable. I am also only running 10 tabs because as I loose the sites that I have been reading for years I have been book marking them and closing. I am at the point where I will be moving away from firefox on the iOS devices as Safari, Chrome, and iCab Mobile are more reliable and do not loose my tabs current web page. attached is an example of a page I was reading yesterday and returned to it day, I book marked it. note the chapter numbers. please note the version number of iOS and Firefox have changed a number of times since I notices this fault/bug my device it set to autoupdate.

I would like to recover my tabs, I tried the going into setting and going to that other website but that did not work for me and I do not know what to do anymore, the tabs are not on my history anymore like they did not exist. And it's acting on my computer like it was never a synced device so I have absolutely nothing of anything I had on my phone it is all gone and can not find anything I did on my phone on my synced laptop.

Since a while, when I click on a link in a Google search result, the link opens in a blank tab (about:blank). Opening the link via the context menu "open in new tab" works without any probem. This happens on a iPad with iPadOS 16.7.6 with Firefox 124.0 (39709). FF is set as standard browser. Does not happen in Safari or Chrome.