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Firefox iOS v40 update makes browser inaccessible

Hey Everyone, I updated Firefox for iOS to version 40 yesterday and the app is now inaccessible. I am on iOS 14.8.1. Menu icons and address bar are visible but not acces… (читать ещё)

Hey Everyone,

I updated Firefox for iOS to version 40 yesterday and the app is now inaccessible. I am on iOS 14.8.1.

Menu icons and address bar are visible but not accessible. None of the menus or functionality are working. It shows just a solid black screen.

I’d delete and re-install but will lose a bunch of bookmarks. Is there a way to rescue those before deleting and re-installing app? Thanks!

Задан mmryspace 10 месяцев назад

Последний ответ от Kiki 9 месяцев назад

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Reader view on Firefox for iOS does not function correctly for a web site that I frequently visit.

The home page of that troublesome site is at www.brisbanetimes.com.au (home page). Firefox for iOS appears to work correctly on other sites. If I start on the home page a… (читать ещё)

The home page of that troublesome site is at www.brisbanetimes.com.au (home page). Firefox for iOS appears to work correctly on other sites. If I start on the home page and select a link to a news article then that news article's web page is correctly displayed. When I then select reader view I get a garbled version of the previous (home) page. I can clear the problem by toggling back and forth between the desktop version of the article and the mobile version, using the relevant item on "Page Actions". The problem is not evident on Safari. Firefox is my default browser. I am on iOS version 14.4 and have the latest versions of Firefox for iOS and Safari. Any (polite and helpful) suggestions please?

Задан peter.bourne.au 1 год назад

Последний ответ от Kiki 1 год назад

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Cannot download PDF with Firefox on iOS

On the current version of Firefox for iOS, I cannot download a PDF. If I long-press the link to access the PDF, it shows the correct preview and I click download, but it … (читать ещё)

On the current version of Firefox for iOS, I cannot download a PDF. If I long-press the link to access the PDF, it shows the correct preview and I click download, but it downloads some much smaller blank file. If I click on the link instead (to open it in Firefox), the “Share Page With” does not give the full list of save options I need to save the PDF. I can click Print and then pinch-zoom-out the PDF to open it in a way that allows me to save it, but that puts unwanted text in the header and footer. Isn’t there some way to simply download a PDF with Firefox on iOS!?

Задан Korey 1 год назад

Последний ответ от Macronaut 1 год назад

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Firefox clipboard

I have always been able to copy and paste a screenshot without it going to the clipboard. Now, this morning it's telling my screenshots are going to clipboard. My questio… (читать ещё)

I have always been able to copy and paste a screenshot without it going to the clipboard. Now, this morning it's telling my screenshots are going to clipboard. My question is where is the clipboard. I am not happy and you might have just lost a customer.

Задан gn4rest 1 год назад

Последний ответ от Kiki 1 год назад

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How to download the PDF displayed in the viewer

Hi, I have opened a PDF file in the built-in viewer of FF, but I can't find a way to download it directly from the viewer. There's no download button/link/icon anywhere o… (читать ещё)

Hi,

I have opened a PDF file in the built-in viewer of FF, but I can't find a way to download it directly from the viewer. There's no download button/link/icon anywhere on iOS 13.6.1 (iPhone SE 1st gen), and the latest version of FF. I'm completely stucked because I can't open the PDF file again, for example by entering the URL in a new tab. I have it in the viewer and if I close the tab, I won't be able to open the file again because the URL had a lifetime, and it is expired now.

I can't believe the download function is missing in FF built-in PDF viewer/iPhone 2016/iOS 13.6.1. Any idea how I can do that? Thank you advance for your help. Regards

Задан v471278 1 год назад

Последний ответ от fahad.alsaidi 1 год назад

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Anyone having troubles with closing tabs on the latest Firefox for iOS, Daylight 34.0 ?

I can’t close tabs by clicking/touching/pressing the ’x’ on the right of the tab header. It only works very randomly. I have to press the number of tabs square to get the… (читать ещё)

I can’t close tabs by clicking/touching/pressing the ’x’ on the right of the tab header. It only works very randomly. I have to press the number of tabs square to get the tabs overview, there I can close the tab(s) I want.

Задан matti.vuolanen 1 год назад

Последний ответ от Daniel Ethier 1 год назад

command + F not working

Command + F has suddenly stopped working. Other command functions (e.g., command + L) continue to work as expected, including cut/copy/paste. But command + F simply does … (читать ещё)

Command + F has suddenly stopped working. Other command functions (e.g., command + L) continue to work as expected, including cut/copy/paste. But command + F simply does not work (going to the menu and selecting the manually selecting the magnifying glass also still works, so it’s not something systemic with the search window, i wouldn’t think).

I posted a message on the App Store indicating the situation, and received a reply from the dev asking me to post my “report” here - not sure if this qualifies, though.

Задан jjphoto 3 недели назад

Последний ответ от Open2Learn+Grow 1 неделю назад

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URGENT: Firefox 40.0 for iOS is completely frozen and inaccessible

Today I updated to Firefox 40.0 for iOS and its completely frozen every time I launch it. Background: I had over 200 tabs open when I upgraded. Every few days I sort thr… (читать ещё)

Today I updated to Firefox 40.0 for iOS and its completely frozen every time I launch it.

Background:

I had over 200 tabs open when I upgraded. Every few days I sort through my open tabs and send those that I want to preserve to Pinboard. Although I am due to clean up tabs, this has never been a problem with previous Firefox upgrades.

In its current state Firefox is holding several important topics I was looking up hostage. I can’t just delete and reinstall the app because I don’t know that I will be able to find those pages again.

Expectation:

When I start Firefox for iOS I expect it to open the last tab I was on and allow me to interact with normal Firefox controls like entering the tab menu or typing in the URL bar.

Reality:

Everything is completely frozen. The most recent tab opens but it stuck with the purple loading bar 1/3 to 1/2 full. I cannot interact with any of the application controls such as opening menus or interacting with the URL bar. Firefox usually crashes to springboard after a minute or two if I wait for it to load.

I’ve tried

- Force quit. This doesn’t change anything.
- Phone restart.  When I restart my phone Firefox works for about 30 seconds but rapidly slows and freezes.
 - Closing tabs.  I’ve restarted my phone and closes a few tabs until Firefox stops responding.  I’ve done this enough times to close about 40 tabs. It’s made virtually no impact.
 - Other browser.  I’ve tested some of the same websites that are giving me trouble on Safari and they load quickly.  I do not appear to have connectivity issues nor do the websites that I am loading.
 - Disabling external privacy features.  I use AdGuard Pro as well as NextDNS to improve privacy and speed when I browse.  I have disabled both services but it did not improve Firefox’s performance.

I’ve also noticed that, when I can get to the tabs pag, all the thumbnails have disappeared and been replaced with favicons. This suggests to me that perhaps Firefox emptied some kind of internal cache when it was upgraded. That said, historically if I clear the browsing cache with hundreds of tabs open I don’t have any sort of problem like this.

I will install screenshots in a follow-up to this post — I need to restart my phone to make them and I don’t want to lose what I’ve typed here. :-)

Final Thoughts: Firefox and Apple both encourage frequently updating apps. If Mozilla wishes to maintain a rapid update cycle it is critical that they do not introduce breaking changes. It is not reasonable for a user to “migrate” to a new version when they have (a) no means for rollback and (b) updates are either forced or hard to avoid.

Please help me resolve this so I can save the tabs that I need without information loss.

Задан jnovek 9 месяцев назад

Последний ответ от SUMOsJR 9 месяцев назад

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Managing Cookies on Firefox Mobile iOS

Attempting to use Gtasks app on my iphone (ios 14). App requires linking to my google account but when I enter my google account email, app returns message that cookies … (читать ещё)

Attempting to use Gtasks app on my iphone (ios 14). App requires linking to my google account but when I enter my google account email, app returns message that cookies are engaged preventing access to my google database.

Задан Jerry 1 год назад

Последний ответ от OBW47 1 год назад

When trying to access links from email get an error

Get following error at least half the time when trying to access link from emails: QUOTE "Server not found: Hmm. We’re having trouble finding that site. We cServer not f… (читать ещё)

Get following error at least half the time when trying to access link from emails: QUOTE "Server not found: Hmm. We’re having trouble finding that site. We cServer not found: Hmm. We’re having trouble finding that site. Wan’t connect to the server at trk.klclick.com. If that address is correct, here are three other things you can try: Try again later. Check your network connection. If you are connected but behind a firewall, check that Firefox has permission to access the Web. link get a message that site cannot be found."

Задан rwfishermn 2 месяца назад

Последний ответ от Paul 2 месяца назад

FF for ios

I recently saw FF was available for ios. I tried to download it, but my iphone is only on ios 12.5.5, with no further updates to higher numbers, and FF now only seems to… (читать ещё)

I recently saw FF was available for ios. I tried to download it, but my iphone is only on ios 12.5.5, with no further updates to higher numbers, and FF now only seems to support 13+ But I see numerous older references to support for 12. Where do I find it?

Задан doesn't suffer arrogance well 3 месяца назад

Последний ответ от James 3 месяца назад

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Why…?

Mis-information, is not only detrimental to one’s credibility, but often effects real-world harm, further lowers quality of life. Why Firefox insists upon the position th… (читать ещё)

Mis-information, is not only detrimental to one’s credibility, but often effects real-world harm, further lowers quality of life.

Why Firefox insists upon the position that it’s browser-extensions are incompatible with iOS is inconceivable, not to mention dis-ingenuous.

Lately here have been issues surrounding character in relation to the Firefox brand, my former go-to, that have incrementally caused me to explore and develop new browsing tendencies.

And though this is certainly not a deal breaker, it is a lot like the straw that broke the camel’s back.

Yours Truly

If y’all sincerely don’t know how to incorporate your extensions into iOS, please email me, and allow me to melt your mind… [email]@outlook.com

Задан LongFunNights 12 месяцев назад

Последний ответ от jscher2000 - Support Volunteer 11 месяцев назад

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Synced logins

Syncing between desktop and iOS. On desktop, visit a site and save login. Then visit it on mobile, saved login doesn't work. If open the settings in mobile I can see the … (читать ещё)

Syncing between desktop and iOS. On desktop, visit a site and save login. Then visit it on mobile, saved login doesn't work.

If open the settings in mobile I can see the information. If it load it manually once, it works on mobile every time after.

Задан HelpImStuck 1 год назад

Последний ответ от Kiki 1 год назад

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Facebook

After recently updating Firefox I cannot open Facebook. Please provide a simple solution. I'm not a tech person. I alreay requested help from you and unless I missed s… (читать ещё)

After recently updating Firefox I cannot open Facebook. Please provide a simple solution. I'm not a tech person. I alreay requested help from you and unless I missed something, I have not received a reply.

Задан scott.fischer108 7 месяцев назад

Последний ответ от Kiki 7 месяцев назад

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Firefox won't let me log in, keeps saying "Create a new account"

When I try to log into my account on Firefox iOS, the "scan QR code" thing doesn't work. When I go to the address on Desktop, it says: "Pair using an app Did you use the … (читать ещё)

When I try to log into my account on Firefox iOS, the "scan QR code" thing doesn't work. When I go to the address on Desktop, it says:

"Pair using an app

Did you use the system camera? You must pair from within a Firefox app."

So I tried logging in with my email. I used all the emails on my account. I even added a new one just to see if that would work. It brings me to the "Create a new account" page.


When it HAS worked (before I switched phones in the last month): I've had this problem for over a year now:

https://support.mozilla.org/en-US/questions/1284415

It won't sync at all. I'm still having this problem. E.g. It was January 10th. It said it hadn't synced since 12/20. I click the sync button. It does not sync.


Two problems in one. I'm frustrated. I've had a variation of this problem for over a year now. It's definitely not my phone, as I've had three different phones in that time period.

Задан x 1 год назад

Последний ответ от Kiki 1 год назад

Firefox for iOS

I have the latest version of Firefox installed on my iPhone 13 pro. When web browsing, if I go back to previous page it jumps to the top every time. Is there a setting f… (читать ещё)

I have the latest version of Firefox installed on my iPhone 13 pro. When web browsing, if I go back to previous page it jumps to the top every time. Is there a setting for this?

Задан seanforshee 5 месяцев назад

Последний ответ от Kiki 5 месяцев назад