Форум поддержки Firefox для iOS

1. Whenever you login a site, Firefox does not remember the cookies from the login. So when you close the app and open it later, so you need to login again.

1. Firefox crashes a lot since iOS 16 and now too on 16.1, and now also since the release iPadOS 16.1. This makes the app difficult to use and really bad.

Both are very frustrating and important issue, please fix it!

This has been happening with increasing frequency for months, most recently twice this week; overnight, all my tabs on firefox mobile for ios will disappear. They aren't in the 'recently closed', I have triple-checked that I turned the inactive tabs setting OFF (and they aren't there), I just wake up and all my tabs are gone. Unlike others whose tabs vanish, it doesn't seem to be related to the app updating, it just happens randomly with no warning. Firefox is the best web browser for me, but this is making me consider switching back to safari for mobile because I cannot stand this. I really want to continue being able to use firefox for mobile. Please, can anyone help me figure out where my tabs are going and why?

For the two nights any tabs i have open on mozilla are wiped out. Not the first time this happened, and last time i managed to somewhat fix it. I tend to keep a lot open, but today it was well under 20 and it still every tab vanished and i had to go digging to find the windows i was keeping to read, listen to music, and last few times i lost a lot of art references and recipes i never found again. Finding the ‘need to haves’ in history only works for tabs i kept outside of private browsing, and looking for the lost tabs is well over an hour for only 10-13 tabs to be found since i look up a lot of random things. Am beyond wits end as i spent three hours up late trying to fix it, only to spend another two trying to fix it when it happened again

Hello! I’m a bit concerned because firefox has been functioning perfectly fine up to last week, when it started not crashing, but losing the opened sessions. I had many tabs that I would go back to after closing firefox. And then suddenly, when I opened it, there were no tabs at all. This happened again yesterday. And today again. I cannot find the option “restore previous session” like on the computer, so I go to history and manually restore the lost tabs, and of course it isn’t possible to remember everything, so lots are being lost. Could you help me? Many thanks!

I use this for more than 5 years on iOS, but the last 2-3 versions became horrible. On iPhone XR with iOS 15, the app stops working if I swipe down the control center and go back to the app. When I start the app, the most visited sites and their icons are flashing for 1-2 secs, and some sites are really slow (it is hard to scroll, it almost freezes). I hope you can fix these bugs. If you need screencast to see the phenomenon, I can provide it as well. Thank you!

I’m having a issue with the app on iOS where sometimes if I leave the app to do other things then return to the app later on it will be frozen. Sometimes I can open the keyboard and type but nothing happens. I also can’t scroll web pages and the app doesn’t come back alive. Instead I have to force close it.

all of my tabs (normal and private) keep closing. they aren't in inactive tabs or synced tabs. i've made sure the app is up to date, i deleted and reinstalled, cleared my cached and nothing has solved this issue.

I visited a Realtor site once in incognito mode. I always manually clear cookies and history. Yet, when I reopen, that realtor site’s cookie is back in the list of cookies.

How do I fix this? I do not use shortcuts on the home page. How do I get rid of ALL cookies when clearing/exiting Firefox?

I updated the app and all my tabs are gone. I don’t have a pc so I exclusively use firefox on my IOS, so I don’t think I can sync it with anything. I really don’t know how any of this works but I had 100+ tabs open and this is very distressing, please let me know if there’s any way to recover them

When using Firefox on an iPhone 13 mini it keeps locking up stuck on a web page and nothing will clear it unless I reboot the iPhone the all ok it’s so bad now I can’t use Firefox as my default browser

Recently I opened the app to find my 50+ tabs gone. No crash, no update, no shut down. I painstakingly found about 5 of the tabs I’d lost, came back to the app (never closed the app) and discovered those gone. Again. With no explanation. I’m pretty angry about this.

I am having a weird problem after I play a video on an iPad Pro from a mail link. The next time I open Firefox, the next videos play, even though I have no tabs open — I can’t stop the sound of following ads, videos etc no matter what I try. I can’t find any way to stop the audio.

I’m unable to add any additional search engines. App crashes every time. I’ve also uninstalled the app and reinstalled to see if that changed anything…. It did not. Any help would be appreciated