Firefox: форум сообщества

I'm using Windows 11 152.0.4 Firefox version I'm in Australia

I am using Firefox’s new built‑in VPN (not the standalone Mozilla VPN app). When I switch between USA, UK, or Germany, the browser successfully routes traffic through those regions even though the VPN icon remains grey. However, when I select Canada, Firefox appears to accept the region change but no websites load at all. The browser becomes effectively offline.

The following error appears in the console:

Code SearchSuggestionController found an unexpected string value: HTTP error 2

1. dedupeAndReturnResults moz-src:///toolkit/components/search/SearchSuggestionController.sys.mjs:639

fetch moz-src:///toolkit/components/search/SearchSuggestionController.sys.mjs:36 Troubleshooting already attempted:

Disabled DNS-over-HTTPS

Cleared DNS and HTTP caches

Tested in Private Window

Tested in Troubleshoot Mode (Safe Mode)

Restarted Firefox

Switched between multiple regions

Confirmed that USA, UK, and Germany work normally

Only Canada fails consistently

None of these steps resolved the issue.

Expected behaviour: Canada region should function like the other regions and allow normal browsing.

Actual behaviour: Selecting Canada results in:

Blank pages

No network activity

SearchSuggestionController errors

Browser appears offline

Other regions continue to work normally

Conclusion: This appears to be a server-side failure or misconfiguration in the Canada proxy endpoint used by Firefox’s built‑in VPN. The issue is reproducible and persists across troubleshooting modes.

Please investigate the Canada endpoint for the built‑in VPN.

In navigation bar near the top of my home page, the Home Page widget is missing after a hack was corrected by a technician. i want to restore that Home Page widget to its original place in the left-hand section of the bar. So that even if I am in a different program or app--such as my email Inbox--I can toggle to my Home Page by clicking on the Home Page widget. How can i do that? i'm running Windows 11 and a Firefox browser.

So I got a new PC, and installed Firefox on it. When I try to log into my account on there it goes to the loading page that shows the Mozilla logo and below it says "is verifying your browser..." with a spinning loading ring. The problem is that it won't do anything else but this. I have tried Refreshing Firefox, going into Troubleshooting mode, and just waiting. But after all of that, it is still stuck on the loading page described above. Nothing is happening but the loading ring forever spinning. I can not sign into my account at all because I can't even get to the page to do so.

How do I fix this?? I really need all of my stuff on this new computer. (I'm writing this question from my old computer since I can't even log into the Support because of the same issue)

I downloaded Firefox today and saw there was a VPN option but it is not working. It asks me to sign in and per the instructions the clickable icon at the top should now have an option to enable but it just asks me to sign in again. I am from Canada and it says my region is available for this program.

Hello. After another update, there was a problem with the translation of the settings window. After opening the window, despite the specified browser language (Ukrainian), most of the items are still displayed in English. Attempts to manually edit the settings, reinstalling the browser from a fresh installer on a new system did not help. How to fix it? Windows 11, Firefox 152.0.4

Hello I hope you can help me. I signed up for the Mozilla VPN yesterday but have decided to end it. It is within the 30 day refund window. How do I receive my refund please? I did cancel it under the cancellation button but it did not offer my refund. It said I had the service for the remainder of the year but will not renew at the next renewal date.

The reason I am cancelling is because when trying to access youtube, google says I have to sign into a google account where before I did not have to do that. I canceled my google account years ago and am a avid firefox user. thank you for your time.

I also downloaded the app to my phone and may have signed in that way as well. Thanks.

I keep getting notification from firefox that I need to download mcafee that I have a virus I have all ready done a mcafee removal did no have it to start with can not use fire fox as it continues to give me the messages that wont stop i have turned off notifications but that isn't the answer I have malwarebytes and windows virus protection what now.

Hi there. The past few weeks whenever I try to view any YouTube embed on any website I just get this error and the video does not play: Sign in to confirm that you're not a bot

Of course I am signed in but it does nothing. It works in other web browsers, just not Firefox. I've tried resetting my cache and cookies, private windows, and disabling all extensions but nothing seems to work.

Hello,

I have been using the same Firefox Account with Firefox Sync for several years.

I always reinstall Windows using a full disk format, and I have done this many times over the years. I have never signed out of my Firefox Account before reinstalling Windows, and Firefox Sync has always restored all my passwords, bookmarks, history and other synced data without any issues.

This time, after performing the same clean Windows installation and installing Firefox again, I signed into the same Firefox Account using the correct email address and two-factor authentication (Authenticator app).

I have verified that:

I am signed into the correct Firefox Account. Two-factor authentication works correctly. Firefox Sync is enabled for Passwords, Bookmarks, History, Tabs, Add-ons and Settings. Only the two new passwords I created after reinstalling Windows are present. All previously synced passwords, bookmarks, history, tabs and other data are missing. My Mozilla Account now shows only the new device. The previous computer is no longer listed.

I also checked the Firefox Sync log. It contains entries such as:

No metadata record Fresh start Wiping server data

Since I have successfully restored my Firefox data after many previous clean Windows installations using this same Firefox Account, this behavior is unexpected.

Could you please check whether my Firefox Sync storage still existed before this device connected, or whether it had already been reset or become empty?

Is there any possibility that my previous Sync data can still be recovered from the server?

Thank you for your time and assistance.

Firefox (152.0.4, 64-Bit) security settings – whether intended or not – are blocking work on the Internet. For example, loading Amazon takes forever until it’s unreachable, and further browsing (scrolling often not possible). The same with Edge works without any problems. What do I need to do to work quickly without constant blocks? Is there a zero setting? With simple security settings? The issue seems related to https to http as well. Also, opening a private new window once works, but a second window is blocked.

Desired behaviour Please add an option that would make Firefox update only when:

• a) Firefox is completely closed — no open windows, no active profiles, no running `firefox.exe` processes of any kind.
• b) A Windows reboot or shutdown has occurred.

Current problem Currently, Firefox sometimes initiates an update while a session is still open — for example, when opening a new profile or seemingly at random. This interrupts active work and forces the update at an inconvenient time, meaning all tabs and workflow are disrupted.

Suggested improvements

• A good extra option could be modelled on Windows Update, which provides a series of delay settings.
• The update should wait until all `firefox.exe` processes have ended (currently, opening a new profile can trigger an update even with another profile running).
• A forced update that disrupts current work feels overly aggressive, especially when the update is not mission-critical. Even if it is critical, the timing should be a user choice.

Alternative approaches

• A selection could be provided to wait until the user has naturally finished, with all instances closed by choice, or until the computer is restarted after a Windows boot.
• A popup could appear with options to delay, or a notification saying "Update needed — please close browsers." There is no need to force this.

Workaround difficulty At present, the only way to achieve this is by writing a script. This overly aggressive update behavior could instead be controlled by a simple setting for advanced users. Being overly concerned about security to this level, should be a user choice not force. Turning it off and making it manual is still not as helpful as automation.

Great work, I just noticed this occurring several times in the few months mid session. All good wishes

I DO NOT OWN A SMART PHONE.X IS ASKING ME TO PROVE I'm human by scanning a QR code with a smart phone in order to log in to my account. It was told to me that this will allow me to scan that code. I am leery about using it as Mozilla does not monitor it. It gets mostly good reviews but people complain about stability. I will just use it once to get into my account. Should I proceed> Thanks very much.

IF I click on a link in, e.g., a Disqus comment -- say, if I click on https://www.electoral-vote.com/evp2026/Items/Jul01-4.html THEN the Firefox response is to send me to, e.g., https://www.electoral-vote.com/evp2026/Items/Jul01-4.html:1K9Y2syRo30ousOmB06EENUd6jg Of course, the outcome is a "404 Not Found" error message. So exactly WHAT is the point of FF adding ":garbagecharacters" to the end of URLs, since doing so utterly *incapacitates* the functionality of "clicking on an embedded link" ?

VPN working properly, then quits for no apparent reason, gives me a sign up / sign in screen [Screenshot 2026-07-01 111229], I sign in <sign in as subscriber>, error [Screenshot 2026-07-01 111537], VPN doesn't work (checked with check my IP), but Mozilla says I signed in! [Screenshot 2026-07-01 111649] What gives? [Tried rebooting already]