Отображение вопросов с тегом: Показать все вопросы

My data?

Since I upgraded to you, I am having trouble accessing important and medical info. I would like you to put every thing the way it was before. Easy access. You erraced … (читать ещё)

Since I upgraded to you, I am having trouble accessing important and medical info. I would like you to put every thing the way it was before. Easy access. You erraced some of my passwords, I want them back. I spend hours trying to find my info. I am 80 yrs old and do not need this aggravation. Thank you Moira

Задан mperek01 1 неделю назад

Последний ответ от mperek01 6 дней назад

Firefox Crashes

A user I am servicing uses Firefox every day. They are on Windows 11. Every afternoon (sometimes at other times), Firefox stops working and loses its internet connection … (читать ещё)

A user I am servicing uses Firefox every day. They are on Windows 11. Every afternoon (sometimes at other times), Firefox stops working and loses its internet connection (everything else on their computer continues to be connected).  When they close and restart Firefox to reconnect, it then tells me the user that they are using an old profile and need to create a new one.  They're able to re-log into their Firefox account, which eventually resyncs all their data, but they then have to re-sign into everything, which is a major inconvenience.  The only workaround the I have found is to reinstall Firefox, ever time this happens which then allows the user to use all their settings until they have to repeat the process the next day (i.e., everything remains signed in and/or logging back in is easier than described above).

Задан ahung 1 неделю назад

Последний ответ от ahung 5 дней назад

email with excel attachments won't open

I started using a new laptop and when I receive emails through Outlook, the excel attachments won't open and I get a message saying that I don't have the pdf software. T… (читать ещё)

I started using a new laptop and when I receive emails through Outlook, the excel attachments won't open and I get a message saying that I don't have the pdf software. These are Excell files, not PDF. I've tried all the suggestions on-line but they still won't download as Excel files, only Firefox files.

Задан RobertClark333 6 дней назад

Will other AI chatbots, such as Lumo, continue to be added to the updated sidebar?

Thank you for the help! I'm wondering if other AI chatbots, Lumo, in particular, will continue to be added as options to the updated sidebar? An unofficial extension exis… (читать ещё)

Thank you for the help! I'm wondering if other AI chatbots, Lumo, in particular, will continue to be added as options to the updated sidebar? An unofficial extension exists (https://codeberg.org/daskashk/lumo_ai_by_proton_chat_in_sidebar) that adds the ability for a link to appear in the sidebar. However, it does not offer the full integration that the official browser update provides to the other supported LLMs. I like Lumo for its privacy, encryption, and the ability to make "Projects." Thanks again for the help.

Задан snafuperman 5 дней назад

Profile got deleted and logged me out

Hi, I opened Firefox to continue with my work, just to get greeted with a 'start a new profile' page. All my profiles, saved data, history, add-ons and customization, we… (читать ещё)

Hi, I opened Firefox to continue with my work, just to get greeted with a 'start a new profile' page. All my profiles, saved data, history, add-ons and customization, were discconected/removed. Even on my phone it logged me out from my account- logging back in doesnt retrieve my history from my previous sessions on my desktop device.

I tried logging in to my account, checking if theres an 'old firefox' folder on my device or anything like that, but it did not retrieve any of my old data.

Just to clarify, I have not played around with my settings, left or deleted anything, so I really dont understand why I've just came back to nothing.

Was wondering why this happened, how do I know this won't happen in the future, and if, when possible, how can i get all my data back?

Thanks

Задан RiceCube 1 день назад

Последний ответ от RiceCube 1 день назад

When I started up my PC today, I was logged out of all Firefox sites.

I don't recall clearing the history. Also, starting a few days ago, if you type it into the search bar on the homepage, it will drop to the top. What is the cause of thes… (читать ещё)

I don't recall clearing the history.

Also, starting a few days ago, if you type it into the search bar on the homepage, it will drop to the top. What is the cause of these issues? I'm using Windows 11.

Задан moonlight2001reboot 6 дней назад

Firefox has gone berserk. If I can't get some help, I have to get a new browser.

A few weeks ago, I started to get repeated messages from Firefox asking me to make Firefox my default browser. Firefox has been my default browser for years, and I have … (читать ещё)

A few weeks ago, I started to get repeated messages from Firefox asking me to make Firefox my default browser. Firefox has been my default browser for years, and I have never made anything else my default browser. Anyway, I followed the prompts and re-selected Firefox as my default browser. A little while would go by (sometimes as little as a minute) and I would again get the prompts to select Firefox as my default browser. This append 20 or 30 times. And, every time it happened, all of my saved passwords disappeared, but would reappear when I re-selected Firefox. In the last week, this situation has gotten a lot worse. Now, the saved passwords don't come back. And, the prompt you usually get when entering passwords to a new site offering to save the password doesn't appear any more. So, the only way I can rebuild my saved passwords is to enter them manually, which I am not going to do because it would take a couple of hours and then I'm pretty sure they would all disappear again. Also, I like to go to my homepage when I open a new tab. Can't do that anymore. When I open a new tab, I get a new private browsing window. I have checked all my settings a dozen times, and they are correct. I have combed your support sites and there is nothing there to help me. I don't want to dump Firefox, but I cannot continue with it behaving as it does now. Is there anyone anywhere in your organization who can help me? Thank you.

Задан Mark 5 дней назад

Последний ответ от Mark 3 дня назад

Pop up ads in the lower right corner of my screen

I am seeing pop up ads like these on the lower right corner of my screen since I updated to windows 11. I've never seen this with windows 10. Microsoft is telling me th… (читать ещё)

I am seeing pop up ads like these on the lower right corner of my screen since I updated to windows 11. I've never seen this with windows 10. Microsoft is telling me these are coming through my browser. These are not when I am in a web site and get the pop up to allow notifications, I always say no. These come @ 1 per week or less and I don't seem to be able to stop them. Is there a setting in firefox that will stop them or is this a microsoft issue? thanks brian

Задан brunau8 6 дней назад

why does my default search engine randomly change?

on my laptop the firefox search engine randomly changes to one that I don't even have checked as "search shortcuts" but are still on my "default search engine" list for s… (читать ещё)

on my laptop the firefox search engine randomly changes to one that I don't even have checked as "search shortcuts" but are still on my "default search engine" list for some reason (but never chosen by me

Задан restlessrobb 6 дней назад

I am so tired of putting in my extra long password every time I use Firefox. How does one get Firefox to remeber it after changing it as per the instructions?

Tell me a working method of getting firefox to change my password so as to stop me having to sign in every time I need to use it. Worked before but doesn't work now. … (читать ещё)

Tell me a working method of getting firefox to change my password so as to stop me having to sign in every time I need to use it. Worked before but doesn't work now.

Задан imcdo8 5 дней назад

Firefox memory usage keeps increasing over time, reaching 1-2 GB per tab after 1 hour

For the past 15-16 days, Firefox has been consuming extremely high memory. The problem: - When Firefox first opens, it starts normally at around 300-400 MB - But after u… (читать ещё)

For the past 15-16 days, Firefox has been consuming extremely high memory.

The problem: - When Firefox first opens, it starts normally at around 300-400 MB - But after using it for about 1 hour, a single Firefox window grows to 1-2 GB of RAM - This keeps increasing the longer I use it (memory leak behavior) - Currently Firefox (41 processes) is using over 5,131 MB total memory on my system it's normal but after 1 hour a single firefox window grows to 1-2 GB of RAM

What I have tried: - The issue happens consistently every day for the past 15-16 days - Other browsers like Chrome and Chromium use much less memory in comparison

System info: - OS: Windows 11 - Firefox version: latest version 148.0.0.0

Please help me fix this memory leak issue. It is making my system very slow.

Задан Shahed Abid Darpon 5 дней назад

How can I stop a "request for signature" box taking over my screen at each new website?

For the last 2-3 day I have been experiencing a box that asks for my signature each time I go to a new website. I can't move the box. I can't screenshot it. Does anyone… (читать ещё)

For the last 2-3 day I have been experiencing a box that asks for my signature each time I go to a new website. I can't move the box. I can't screenshot it. Does anyone know how I can get rid of it?

Задан Paulf 3 дня назад

Последний ответ от Paulf 6 часов назад

Firefox opening PDFs in internal viewer AND Adobe Acrobat simultaneously

Hi everyone, I’m running into a frustrating issue where Firefox is opening PDFs in two places at once. The Problem: When I click a PDF link, Firefox opens the file in a n… (читать ещё)

Hi everyone,

I’m running into a frustrating issue where Firefox is opening PDFs in two places at once.

The Problem: When I click a PDF link, Firefox opens the file in a new tab (internal viewer) but also launches the standalone Adobe Acrobat app to display the same file. I only want it to open in Firefox.

Details: - Settings: My "Applications" setting for PDF is currently set to "Always Ask." - The Glitch: Even when I manually select "Open in Firefox" from the prompt, Adobe Acrobat launches anyway. - Timeline: This started happening 2 days ago without any manual setting changes (I think it might be after a firefox update? I might be mistaken)

- Troubleshooting done: I have tried toggling the action to "Open in Firefox" directly, but the dual-launch behavior persists.

Thanks

Задан gweiss 4 дня назад

Browser will not connect to website

When I try to connect to www.qsuper.qld.gov.au, I get this message: "Pardon Our Interruption As you were browsing something about your browser made us think you were a bo… (читать ещё)

When I try to connect to www.qsuper.qld.gov.au, I get this message:

"Pardon Our Interruption

As you were browsing something about your browser made us think you were a bot. There are a few reasons this might happen:

   You're a power user moving through this website with super-human speed.
   You've disabled cookies in your web browser.
   A third-party browser plugin, such as Ghostery or NoScript, is preventing JavaScript from running. Additional information is available in this support article.

To regain access, please make sure that cookies and JavaScript are enabled before reloading the page."

I have checked that javascript is enabled and I do not have Ghostery or NoScript plugins. Interesting, the "support article" was hyperlinked and I could not access that either. (https://ds.tl/help-third-party-plugins, and the message is"server not found") I have rung Qsuper who advise me that there website is fine. Please advise any strategies. Many thanks in anticipation.

Задан helensetz 5 дней назад

Multiple automatic backups to a local network folder

I am currently trying to set up automatic backups to a local network folder. I have set browser.bookmarks.autoExportHTML and browser.bookmarks.file via the about:config p… (читать ещё)

I am currently trying to set up automatic backups to a local network folder. I have set browser.bookmarks.autoExportHTML and browser.bookmarks.file via the about:config page. This creates the backup on X:\bookmarks.html as desired, but only this one backup. Is there another way to create the backups with a timestamp and to keep to the maximum number via browser.bookmarks.max_backups?

Задан Hans Hansen 5 дней назад