Форум поддержки Firefox

Recently YouTube videos have stopped playing when I'm using the Firefox browser on Windows 10. This has occurred both on my laptop and on my desktop computer. The player, surrounding website, comments, description, etc. all load correctly. The video does not, instead displaying either the video's thumbnail and a buffering symbol, or a blank black screen and a buffering symbol. The time codes on the video load correctly. Ads do not play either, and instead after about 15-30 seconds of buffering the "skip ad" button appears in the lower right hand corner of the video. Videos play normally on both Chrome and Edge, and all other media content appears to load correctly (music/spotify, videos on social media websites, etc.)

So far I have tried: - Running Firefox in troubleshoot mode - Refreshing Firefox - Clearing the cache - Disabling and re-enabling hardware acceleration (didn't work either way) - Uninstalling and reinstalling Firefox - Rebooting my machine - Waiting for the problem to fix itself (it's been two weeks on my main desktop/tower and it's still not working).

At this point the only thing I haven't tried is messing with advanced config settings, and I'm avoiding that since I have no idea what any of them actually do (despite what certain reddit threads recommend).

As far as I'm aware, no specific update to either of my machines or Firefox has preceded the issue appearing. It's been going on on my desktop computer for about two weeks, the problem just started on my laptop last night.

It's worth nothing that I usually use UBlock Origin, Simple Tab Groups, and Facebook container. Those extensions are not currently installed since I had to reset my browser in the process of trying to fix the issue.

I can also confirm it's not an internet issue; speed tests show normal download/upload speeds for my wifi, and those have not varied since the issue began. All of my drivers are also currently up to date.

Why can't I online shop with Mozilla? For months now I have had to go to another browser to use websites and make purchases. It doesn't happen 100% of the time, but enough to have me consider using a different browser permanently. I have used Firefox for years and don't want to change. But, when I need to purchase things or even pay bills and it won't let me continue on to a site, it's an issue. And yes, I have cleared cache and cookies and it doesn't seem to make a difference.

Specific examples: I logged into a store that I have purchased from before to make a new purchase. I can browse the website, but when I add to cart and try to check out, nothing. No message, not anything to help me know what the issue is. I go to Edge, pull up the site, and complete my transaction.

Today I tried to log onto a site that we just set up an account with yesterday. It's to be a guarantor on an apt for my son. We set up the acct and went today to finish the requirements and it won't let me access it. Just keeps scrolling. I go to Edge, log in with no trouble.

I have found that after a short time Firefox stops displaying images in Facebook and only shows a description of what it thinks the image is. I have Firefox version 95.0.2 (64-bit) with Windows 10 with the latest updates installed. I have a Dell laptop with an i7 cpu and 63 GB of RAM. This does not occur with other browsers. Reloading the page does not fix it, only a complete shutdown and startup of Firefox.

When visiting sites such as the Russian Wikipedia, characters that are in the Cyrillic Times New Roman font display as blocks (shown in image). Safari does not have this problem.

Background: I am on the Beta track, currently running 98.0b4 on Mac OSX 11.6.1, until kinks are worked out of Monterey.

Issue: One of the latest FF upgrades has killed my ability to login to Netflix. I get an orange popup field stating "Incorrect password. Please try again or you can reset your password." The password is fine, as I'm able to login using my backup browsers, Safari and Vivaldi. The issue persists when I try to log in using a private window that doesn't allow any add-ons, so I don't see that as the issue.

Firefox is still my preferred and default browser, so I'd like to see this resolved before.

I am working on a project that entails saving various news stories. Since your last upgrade to 97.0.1 I have no problem with all other newspapers except for Washington Post. FF will not save them, so I am forced to click on the "progress of ongoing download" down pointing arrow and click again on the circular arrow to actually save the web page. This involves a loss of time doing a task that I should not be forced to perform. See the graphic image below to see what I'm talking about. Once I click on that circular arrow the web page will be saved as it should have to begin with. Since I normally save 30 to 40 Washington Post files every day, this adds up to a useless waste of my time. I'd appreciate it if you would look into this matter and issue a correction update so I can save Washington Post web pages without all the double stroking. Thank you.

Since update get PR_END_OF_FILE_ERROR error on gmail; facebook.shopmy exchange; Amazon does not open right. I have tried resetting privacy setting; refresh; and nothing has worked

Ever since yesterdays (3/8/22) update I am having trouble with our wordpress page builder function. it works fine in Chrome browser, but not in firefox. can you tell me if there is a setting in the browser to update.

I get the message "Oops. Your browser is no longer support..." from tubitv.com and the error message "We are having troubling playing Netfix. Please make sure you are using the latest....Error Code: F7701-1003" from NetFlix.

Is this an issue with Firefox?

It seems to work fine with Edge. I have not tried with any other browsers.

Thanks

Firefox 98.0.1 will not load some web pages that other browsers will. I get a message about Network Protocol Error with the option to "Try Again" which hasn't worked. I've tried many of the fixes suggested here but nothing changes. If I copy the link Firefox won't open and paste it in Brave or Opera the link loads fine. I don't want to quit Firefox but I can't spend time every day trying to fix it either.

Gmail has not been opening / responding on my desktop browser for a few days now. I cleared my cookies and cache, re-downloaded the desktop app, keep checking my privacy settings and still gmail does not respond to any commands. What should I do next?

Firefox is steadily being unusable for me. On numerous occasions websites fail to show log in pop ups etc which work without issue in Chrome. Latest example : https://www.gog.com/en/games Clicking "Sign in" should show a pop up to allow me to sign in. In Firefox this does not show. I thought it may be a "pop-up" issue, so deselected "Block pop-up windows" in settings. Still the same. I added the website as an exception and still the same. Anyone have any ideas what is going on ? TIA, ZTB

Hello,

Starting Firefox 97, opening a file involves downloading it the same way as if I choose to save it. It results in both Download folder and downloads list in the browser being polluted with a million of files I only wanted to open once with a specific app (pdfs, xls, m3u etc.).

Previously Firefox was using a hidden internal folder for saving such files and deleting them later, so Open In App really meant "open, do not save locally". Now any option just means "Save the file to the Download folder and let it be there forever".

How can I fix this unsuccessful UX decision apart from downgrading to an older version?

Thank you.

P.S. "If you dislike new features in the latest version of Firefox, your first reaction might be to go back to the previous version. Rather than downgrading, try getting used to the new features..." is probably the worst suggestion you can possibly give to someone with their workflow broken by a sudden update they can't decline with a feature they never asked for.

What can I do to prevent websites from logging me out "due to inactivity" and "for your safety" (lol)? This happens with many of my financial (banking/brokerage) sites, for instance, or some tax return sites.

I went them to be like my email accounts (e.g. gmail, yahoo mail). You can have a tab open for Gmail and another tab open for yahoo mail, and even if you don't click or type a single character in hours, they will not log me out.

Is there some way to trick these patronizing "We'll log you out for your good" websites from logging me off?

Certain site show what looks to be Chinese writing in the menu and description. Videos for those site will not play. This just happen today. Is there something going on with firefox? what would be the best fix?

I have always ordered my groceries through HY Vee Aisles on line. The display is not the same on firefox as is previously was. I have to go to Chrome. I have cleared everything, restarted and gotten rid of cookies.

Some websites add some annoying animation effects into their website's title (that shows in the tab title).

Example: This website: https://colourpop.com/ If you switch to another tab for several seconds, it starts flashing a message, "Hey, where'd you go?". I'd like to be able to disable this and any similar animations that can potentially be added to a website's title. Is this only possible by disabling some scripts and/or using UBlock, etc, or can I do this within Firefox?

Thank you,

Page in question but appears to be all listings:

https://www.ebay.co.uk/itm/255449833961?hash=item3b79ff21e9%3Ag%3AZtIAAOSwIIxiC%7EHz&LH_ItemCondition=2000%7C2500%7C3000%7C4000%7C5000%7C6000%7C7000

Code seems to look like it should fill the width

<title>eBay</title>
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							<p>TRACE  ELLIOT AH500-7 500 WATT BASS AMP HEAD </p><p>Comes complete with foot switch,euro power cable , midi cable </p><p>and amp cover. This UK Model is becoming very rare due to demand for its awesome sound . The unit has very little use as it was a backup amp for the same TE Bass-head.</p><br /><br /><br /><p>The AH500-7 is a 500W bass head with a 7-band graphic EQ to fine tune your sound with ease. Highly efficient output stage uses MOSFET technology. Footswitchable features include Pre Shape; graphic EQ; compressor with self-adjusting, program-dependent attack/release times; and an output mute.</p><p>* 500W</p><p>* 7-band graphic EQ</p><p>* Footswitchable Pre Shape; graphic EQ; compresor with self-adjusting, program-dependent attack/release times; output mute</p><p>* Series effects loop</p><p>* Electronically balanced XLR DI output (selectable pre/post preamp)</p><p>* Highly efficient output stage using MOSFET technology</p><br /><br /><p>Dimensions: L 48.5 x 34 x 13 [cm].</p><p>Weight 15.3 [kg].</p><br /><p>This is item is advertised as a  COLLECTION ITEM  but the buyer is welcome to arrange a uplift with a courier service . I will box the item securely for a small fee for the parking materials £5.00 .</p></div>
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