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Drop-down menu not offering options to make selection

Hi, I'm having a really strange problem. I'm using Firefox on WIN 11 with my new LG laptop. When I access a website's drop-down menu, it does not offer me options that… (читать ещё)

Hi,

I'm having a really strange problem.

I'm using Firefox on WIN 11 with my new LG laptop.

When I access a website's drop-down menu, it does not offer me options that I can make a selection.

I know that it's missing the 2 options - because when I try it on other PCs - it works fine. So the behaviour is different (and works) on other computers.

And the stranger thing is; it also does not offer the options when I tried it with Chrome and Edge.

I tried clearing the history and cache - and it still gives the same behaviour.

I called the Tech Support of the website - and they said it's clearly a problem with my specific PC. I would tend to agree with them - because I can access their site without any issues on other PCs.

I can't figure out what's in common amongst the 3 browsers I tried on this LG laptop. The only thing I found in common is this laptop!

Any ideas - any thing I can try next? Really driving me nuts...  :)

mjl

Задан mjl 1 год назад

Дан ответ jscher2000 - Support Volunteer 1 год назад

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Cannot load outlook mail on firefox

For the past few days I’m unable to login to my Microsoft outlook hotmail. Whenever logging in I would get the message “something went wrong” with “click to refresh”. I’v… (читать ещё)

For the past few days I’m unable to login to my Microsoft outlook hotmail. Whenever logging in I would get the message “something went wrong” with “click to refresh”. I’ve tried refreshing the page multiple times, clearing all cookies, restart my old lab top. Still, the same something went wrong messages. Please assist. Thank you.

Задан htxtrantran_n 1 год назад

Последний ответ от James 1 год назад

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not able to sign in on my account or track packages on FEDEX website.

not able to sign in on my account or track packages on FEDEX website. I talked with FEDEX and they say to try another browser and when I do the site works. I have tried… (читать ещё)

not able to sign in on my account or track packages on FEDEX website. I talked with FEDEX and they say to try another browser and when I do the site works. I have tried taking off enhanced tracking and restarting in safe mode I cleared cookies and all. Is there a fix for this?

Задан leggettandassoc 1 год назад

Последний ответ от jscher2000 - Support Volunteer 1 год назад

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Walmart Site Not Working Firefox 96.0.2 64-bit

Walmart website no longer works properly with latest Firefox 96.0.2 64-bit. It works properly with Chrome and other browsers. You can log onto the site and search for pro… (читать ещё)

Walmart website no longer works properly with latest Firefox 96.0.2 64-bit. It works properly with Chrome and other browsers. You can log onto the site and search for products but when you try to add a product to the cart nothing happens. You also can't actually go to the cart. Last time I used Walmart was a few weeks ago and everything worked fine!

Задан brw111 2 года назад

Дан ответ jscher2000 - Support Volunteer 2 года назад

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Firefox blocks FedEx tracking

Hello, I have had a few websites not work properly with Firefox and have needed to open my backup browser (Avast Secure Browser) to use those websites. Right now it is … (читать ещё)

Hello,

I have had a few websites not work properly with Firefox and have needed to open my backup browser (Avast Secure Browser) to use those websites.

Right now it is FedEx that comes to mind again as I kept checking for tracking of packages shipped to me since receiving the tracking info. I queries consistently returned the error message "Unfortunately we are unable to retrieve your tracking results at this time. Please try again later."

Thinking maybe the website was having issues or maintenance (and forgetting I had the same issue with FedEx website the last time I tried tracking there in Firefox), I kept "trying again later".

Then I opened my Avast browser and pasted the same url there and, sure enough, received this report on the display:

Travel History Date or Time City & State Status Monday, April 18, 2022 9:47 PM SPARROWS POINT, MD Departed FedEx location Sunday, April 17, 2022 1:49 PM Shipment information sent to FedEx

I have tried disabling the extension NoScript as well as turning off the "Enhanced tracking protection" and allowing permissions for the FedEx site with no improvement.

I copied and pasted the RAW data as well as the text version from the "about:support" page to send you.

Any suggestions to fix this?

Thank you, Keith McNabb

Задан kemcnabb 1 год назад

Дан ответ kemcnabb 1 год назад

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Cannot access one of my online bank accounts using Firefox.

Starting today, I cannot access my online bank account at Wells Fargo using Firefox (yesterday, I could). I can access this account using another browser and I can still … (читать ещё)

Starting today, I cannot access my online bank account at Wells Fargo using Firefox (yesterday, I could). I can access this account using another browser and I can still access another online bank account using Firefox. I tried clearing the cookies cache, but no joy there. TIA for any help on this matter.

Задан Jon 1 год назад

Дан ответ jonzn4SUSE 1 год назад

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Browser is not supported by Discord web application

I cannot turn on the audio input and the audio output in Discord web application when running Firefox for desktop PC. The advice from Mozilla Support knowledge base regar… (читать ещё)

I cannot turn on the audio input and the audio output in Discord web application when running Firefox for desktop PC. The advice from Mozilla Support knowledge base regarding how to enable microphone did not help, since there is always no access request from discord.com detected in "Preferences" -> "Privacy & Security" -> "Permissions".

I am using the latest version of Firefox (94.0.1) on Windows 7 SP 1 and Windows 10 20H2. In Discord Support knowledge base the app is claimed to support Firefox version 80+.

Задан MySha_61 2 года назад

Дан ответ MySha_61 1 год назад

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Website Malfunction

I am currently using Firefox v. 100.0 (64-bit) on Windows 10 Home v. 21H2. Recently, I have been unable to get package tracking information from the website fedex.com, no… (читать ещё)

I am currently using Firefox v. 100.0 (64-bit) on Windows 10 Home v. 21H2. Recently, I have been unable to get package tracking information from the website fedex.com, nor can I log into my FedEx account. When trying to track a package, the FedEx site displays the following message: "Unfortunately we are unable to retrieve your tracking results at this time. Please try again later." Likewise, when trying to log in, the site shows this message: "We are having trouble establishing a connection. Please refresh the page." Repeated attempts in both cases have failed. In the past, the fedex.com site has functioned flawlessly with Firefox. Moreover, I do not experience either of these problems with Google Chrome.

Please advise.

Задан spenglertp 1 год назад

Последний ответ от FredMcD 1 год назад

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Malwarebytes website

I have been trying to get on the Malwarebytes website, but I keep getting; Your connection is not secure The owner of links.malwarebytes.com has configured their websit… (читать ещё)

I have been trying to get on the Malwarebytes website, but I keep getting;

Your connection is not secure

The owner of links.malwarebytes.com has configured their website improperly. To protect your information from being stolen, Firefox has not connected to this website.

links.malwarebytes.com uses an invalid security certificate. The certificate is only valid for the following names: *.fortinet.com, fortinet.com Error code: SSL_ERROR_BAD_CERT_DOMAIN


This happens with all of my web browsers. Is it safe to allow Fortinet ?

Задан FredMcD 1 год назад

Дан ответ FredMcD 1 год назад

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Can't Drag Files into Outlook

The past week, I have not been able to drag files from my computer into outlook to attach it. I cleared all browser history and data, tried it on my laptop as well. Dra… (читать ещё)

The past week, I have not been able to drag files from my computer into outlook to attach it.

I cleared all browser history and data, tried it on my laptop as well. Dragging in files works on chrome. Using Firefox 99.0 (64-bit)

edit. I can drag files into Gmail and other websites on Firefox.

Задан iambear 1 год назад

Последний ответ от jonzn4SUSE 1 год назад

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whatsapp web is not loading

my whatsapp web page doesnt load anymore and it just gets struck on a white screen, i have tried to delete cookies reinstall the browser but nothing happens. Im using end… (читать ещё)

my whatsapp web page doesnt load anymore and it just gets struck on a white screen, i have tried to delete cookies reinstall the browser but nothing happens. Im using endeavor os

Задан ujjvalk2003 2 года назад

Последний ответ от ujjvalk2003 1 год назад

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Firefox not properly formatting brave search page

Firefox is not properly displaying text on brave search results. When this page is displayed in chromium based browsers, text is much thicker and has some fragments in bo… (читать ещё)

Firefox is not properly displaying text on brave search results. When this page is displayed in chromium based browsers, text is much thicker and has some fragments in bold. Firefox has thin text and no bold fragments. Text is so thin it is barely visible. Problem only happens on win 8.1. On win 10 page displays normally. I compared win 8.1 firefox fonts settings to pc with win 10 and they are the same so page should be displayed similarly.

This is page on firefox on win 8.1 https://i.postimg.cc/Gt4k0DF6/1.png

This is page on win 10 or on win 8.1 in chromium browsers. https://i.postimg.cc/1XbDyzMX/2.png

Задан Piterk 1 год назад

Последний ответ от Piterk 1 год назад

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Website images looking all glitched.

My images look all glitched out and scrambled. It wasn't like this before, and I don't remember if I changed anything in my about:config. I've included what they look li… (читать ещё)

My images look all glitched out and scrambled. It wasn't like this before, and I don't remember if I changed anything in my about:config.

I've included what they look like.

Задан yumii 1 год назад

Дан ответ cor-el 1 год назад

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websites

Hi and thanks for your good app The following website is not loaded in the Mozilla version, but it is easily loaded in EDGE How can I open this site with Mozilla? website… (читать ещё)

Hi and thanks for your good app The following website is not loaded in the Mozilla version, but it is easily loaded in EDGE How can I open this site with Mozilla? website : https://app.setareyek.ir/

Задан mpf.s5660 1 год назад

Последний ответ от mpf.s5660 1 год назад

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Facebook scrolls to bottom of page when I type a reply to a comment or use Shift or Backspace keys

I've tried going in safe mode, turning of my Facebook container. Deleting cache. Signing out of Facebook. Also adjusting the backspace key in my Config. Having no problem… (читать ещё)

I've tried going in safe mode, turning of my Facebook container. Deleting cache. Signing out of Facebook. Also adjusting the backspace key in my Config. Having no problems on my Android phone or when using Opera. It's on on Firefox and on Facebook.

FACEBOOK screen suddenly moves to the bottom of the screen when I am typing a comment. Whenever I hit SHIFT+alpha_letter at the beginning of a line OR simply hit the backspace key, the screen suddenly shifts to the very bottom of the page again even if I have tried to scroll the page back up to the middle of the screen manually. This shifts the entry area where I'm typing down and sometimes off of the visible screen entirely. Just hitting the backspace to correct a typo causes the screen to scroll on its own. I have to scroll back down to the entry box and if I make another typo, it happens again. 

Please help. Been going on for over two weeks. I was hoping the new Firefox update yesterday would help. Nope. Still happening.

Задан fu22 2 года назад

Дан ответ jeddolnick 1 год назад

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Duolingo's audio doesn't work fine

Since a few days I have a problem with Duolingo. When I Play the the vocals the audio "fries". The problem there is ONLY with Firefox. On Chrome and other browers the a… (читать ещё)

Since a few days I have a problem with Duolingo. When I Play the the vocals the audio "fries". The problem there is ONLY with Firefox. On Chrome and other browers the audio works perfecly.

Задан Ivan R. 1 год назад

Последний ответ от Ivan R. 1 год назад

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User and passwords no longer working in some sites after refresh

Hi there, After a Firefox Refresh, one site I used to access everyday does not accept my user Id/password anymore. The site did not return any warning message like wrong… (читать ещё)

Hi there,

After a Firefox Refresh, one site I used to access everyday does not accept my user Id/password anymore. The site did not return any warning message like wrong password. It just doesn't go trough when I hit 'enter'.

The same user/pw is still working well in Chrome. I asked for help on the site I could not access, but they have no issues like mine, and his system is regularly on.

I have already cleared all my history, cookies, everything. I have installed Firefox again. Nothing.

Any idea? Thanks

Задан edubling 1 год назад

Дан ответ FredMcD 1 год назад

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Secure connection failed

I am getting a Secure Connection Failed error on every website I try to log into on my laptop. The issue is not occurring on my desktop or either of my iOS devices under … (читать ещё)

I am getting a Secure Connection Failed error on every website I try to log into on my laptop. The issue is not occurring on my desktop or either of my iOS devices under the same login account. I have tried every "fix" I can find through the FAQ's and through online googling, nothing has worked. I don't have any conflicting apps or security features that I can find. I have tried purging the history/cookies, un-installing and re-installing. After a re-install the websites will work for about 5 minutes then I receive the same Error message. Please help!

Задан fyrsisirius 1 год назад

Последний ответ от FredMcD 1 год назад

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Facebook and YouTube auto scroll to top of page when typing

When typing in a post, comment, or anywhere in Facebook and YouTube, FireFox scrolls to the top of page. This is really annoying and makes the websites unusable. It just … (читать ещё)

When typing in a post, comment, or anywhere in Facebook and YouTube, FireFox scrolls to the top of page. This is really annoying and makes the websites unusable. It just started with the latest update (99.0).

Задан rsbecker66 1 год назад

Последний ответ от rsbecker66 1 год назад