Отображение вопросов с тегом: Показать все вопросы
  • Решено
  • Архивировано

Drop-down menu not offering options to make selection

Hi, I'm having a really strange problem. I'm using Firefox on WIN 11 with my new LG laptop. When I access a website's drop-down menu, it does not offer me options that… (читать ещё)

Hi,

I'm having a really strange problem.

I'm using Firefox on WIN 11 with my new LG laptop.

When I access a website's drop-down menu, it does not offer me options that I can make a selection.

I know that it's missing the 2 options - because when I try it on other PCs - it works fine. So the behaviour is different (and works) on other computers.

And the stranger thing is; it also does not offer the options when I tried it with Chrome and Edge.

I tried clearing the history and cache - and it still gives the same behaviour.

I called the Tech Support of the website - and they said it's clearly a problem with my specific PC. I would tend to agree with them - because I can access their site without any issues on other PCs.

I can't figure out what's in common amongst the 3 browsers I tried on this LG laptop. The only thing I found in common is this laptop!

Any ideas - any thing I can try next? Really driving me nuts...  :)

mjl

Задан mjl 1 год назад

Дан ответ jscher2000 - Support Volunteer 1 год назад

  • Решено
  • Архивировано

Cannot connect to Microsoft Communty or Microsoft Account

All of a sudden today I am unable to connect to the Microsoft Community https://answers.microsoft.com/en-us/ and to my Microsoft Account https://account.microsoft.com/pri… (читать ещё)

All of a sudden today I am unable to connect to the Microsoft Community https://answers.microsoft.com/en-us/ and to my Microsoft Account https://account.microsoft.com/privacy/. I can connect with Edge but not FF 95.0. It seems according to the MS Forum that I am not the only one with this problem. Please see screenshots of what I and others are getting.

Задан new_aged2perfection 1 год назад

Дан ответ Paul 1 год назад

  • Решено
  • Архивировано

Mozilla doesn't recognize certificate issuer

A site that I use several times every year recently wouldn't open. Response from Firefox is "Access Denied - Certificate issuer not recognized". Also kept getting bumped … (читать ещё)

A site that I use several times every year recently wouldn't open. Response from Firefox is "Access Denied - Certificate issuer not recognized". Also kept getting bumped out of my email account and all my open tabs would close abruptly. The last may have been rectified but I still can't get into the website I want to access.

I've tried different browsers as well so I don't know if it's Mozilla only or my PC. Even if I type in https://www.(pagename).com, it displays as you don't have permission to access http://www.(pagename).com.

I changed nothing on my PC that would cause the problem.

Задан Bcamp 1 год назад

Дан ответ jscher2000 - Support Volunteer 1 год назад

  • Решено
  • Архивировано

firefox not opening since 2022-01 Cumulative Update for Windows 11 for x64-based Systems (KB5008353)

firefox not opening since 2022-01 Cumulative Update for Windows 11 for x64-based Systems (KB5008353). I reloaded Firefox. Google Chrome and Microsoft edge work OK. Task m… (читать ещё)

firefox not opening since 2022-01 Cumulative Update for Windows 11 for x64-based Systems (KB5008353). I reloaded Firefox. Google Chrome and Microsoft edge work OK. Task manager shows running but stats never change 0% CPU/0.2MB Memory

Задан anew_phase 1 год назад

Дан ответ anew_phase 1 год назад

  • Решено
  • Архивировано

Websites not loading

Since January 14 2022, my Firefox (and other browsers like Safari & Chrome) can't load certain websites, notably meetup.com and guardian.co.uk. I've checked with bot… (читать ещё)

Since January 14 2022, my Firefox (and other browsers like Safari & Chrome) can't load certain websites, notably meetup.com and guardian.co.uk.

I've checked with both ISP and Apple support (Macbook Air M1 2020 on Mac OS 12.1). After running tests, both maintain there are no issues with internet connectivity.

I'm aware that Mozilla (as far as Firefox goes) is working on a solution and has offered a workaround. I have tried it and it doesn't work.

Does anyone have any suggestions?

Задан Dialogix 1 год назад

Дан ответ Dialogix 1 год назад

  • Решено
  • Архивировано

Firefox blocks FedEx tracking

Hello, I have had a few websites not work properly with Firefox and have needed to open my backup browser (Avast Secure Browser) to use those websites. Right now it is … (читать ещё)

Hello,

I have had a few websites not work properly with Firefox and have needed to open my backup browser (Avast Secure Browser) to use those websites.

Right now it is FedEx that comes to mind again as I kept checking for tracking of packages shipped to me since receiving the tracking info. I queries consistently returned the error message "Unfortunately we are unable to retrieve your tracking results at this time. Please try again later."

Thinking maybe the website was having issues or maintenance (and forgetting I had the same issue with FedEx website the last time I tried tracking there in Firefox), I kept "trying again later".

Then I opened my Avast browser and pasted the same url there and, sure enough, received this report on the display:

Travel History Date or Time City & State Status Monday, April 18, 2022 9:47 PM SPARROWS POINT, MD Departed FedEx location Sunday, April 17, 2022 1:49 PM Shipment information sent to FedEx

I have tried disabling the extension NoScript as well as turning off the "Enhanced tracking protection" and allowing permissions for the FedEx site with no improvement.

I copied and pasted the RAW data as well as the text version from the "about:support" page to send you.

Any suggestions to fix this?

Thank you, Keith McNabb

Задан kemcnabb 1 год назад

Дан ответ kemcnabb 1 год назад

  • Решено
  • Архивировано

Youtube loading delayed, skipping video delayed load

I have searched for this problem, and only come across outdated information about Youtube's intentional changes to slowdown Edge and Firefox in 2019. This is not that. W… (читать ещё)

I have searched for this problem, and only come across outdated information about Youtube's intentional changes to slowdown Edge and Firefox in 2019. This is not that.

When I load a new youtube video, the video will buffer as normal, and then buffering stops. Then there is a delay of about 10 seconds. You can see from my screenshot that the buffer is filled just fine, and playback begins about 10 seconds later. This also happens if I skip ahead/back or to any position in the video. This firefox install is on a new install of Windows 11, with a new xps 13. The previous xps 13 with windows 11 didn't have this problem, and I don't have this problem on my desktop setup with windows 10.

I use a few addons: decentraleyes, ublock, duckduckgo and I have privacy protections set to strict. I have tried a few troubleshooting steps and the problem persists. Things I have tried:

  • safe-mode
  • fresh install
  • installed additional codecs
  • used user-agent workarounds to show as a chromium based browser
  • turned off hardware acceleration

The problem doesn't happen on chrome, but it does happen on Edge, which is strange. Because of this, I'm wondering if there is something going on with codecs. In the firefox screenshot posted, the codec used is vp09, same with Edge. But in Chrome the codec is av01.

Задан dwarren 1 год назад

Дан ответ dwarren 1 год назад

  • Закрыто
  • Архивировано

access to sky casino

i have use firefox for many years now. in the last 10 days i have been unable to access my sky casino account but can still get in using using microsoft edge, why? is th… (читать ещё)

i have use firefox for many years now. in the last 10 days i have been unable to access my sky casino account but can still get in using using microsoft edge, why? is there a phone number to question this to somebody?

Задан cancale 1 год назад

Последний ответ от Paul 1 год назад

  • Решено
  • Архивировано

Walmart Site Not Working Firefox 96.0.2 64-bit

Walmart website no longer works properly with latest Firefox 96.0.2 64-bit. It works properly with Chrome and other browsers. You can log onto the site and search for pro… (читать ещё)

Walmart website no longer works properly with latest Firefox 96.0.2 64-bit. It works properly with Chrome and other browsers. You can log onto the site and search for products but when you try to add a product to the cart nothing happens. You also can't actually go to the cart. Last time I used Walmart was a few weeks ago and everything worked fine!

Задан brw111 1 год назад

Дан ответ jscher2000 - Support Volunteer 1 год назад

  • Решено
  • Архивировано

Browser is not supported by Discord web application

I cannot turn on the audio input and the audio output in Discord web application when running Firefox for desktop PC. The advice from Mozilla Support knowledge base regar… (читать ещё)

I cannot turn on the audio input and the audio output in Discord web application when running Firefox for desktop PC. The advice from Mozilla Support knowledge base regarding how to enable microphone did not help, since there is always no access request from discord.com detected in "Preferences" -> "Privacy & Security" -> "Permissions".

I am using the latest version of Firefox (94.0.1) on Windows 7 SP 1 and Windows 10 20H2. In Discord Support knowledge base the app is claimed to support Firefox version 80+.

Задан MySha_61 2 года назад

Дан ответ MySha_61 1 год назад

  • Решено
  • Архивировано

Cannot access one of my online bank accounts using Firefox.

Starting today, I cannot access my online bank account at Wells Fargo using Firefox (yesterday, I could). I can access this account using another browser and I can still … (читать ещё)

Starting today, I cannot access my online bank account at Wells Fargo using Firefox (yesterday, I could). I can access this account using another browser and I can still access another online bank account using Firefox. I tried clearing the cookies cache, but no joy there. TIA for any help on this matter.

Задан Jon 1 год назад

Дан ответ jonzn4SUSE 1 год назад

  • Решено
  • Архивировано

Firefox browser shows the SSL Certificate on my businesses website as "not secure."

I recently updated the SSL certificate for my business. My Firefox browser indicates the certificate is "not secure." When I navigate to my website using Bing, the SSL … (читать ещё)

I recently updated the SSL certificate for my business. My Firefox browser indicates the certificate is "not secure." When I navigate to my website using Bing, the SSL certificate shows as being "secure." I'd like the SSL certificate to indicate it is secure using Firefox browsers. Is there something I can do so that when someone lands on my website using Firefox it will correctly show that it is a "secure" site?

Thank you.

G. Borovick

Задан isuzutrooper_1998 1 год назад

Дан ответ isuzutrooper_1998 1 год назад

  • Решено
  • Архивировано

Malwarebytes website

I have been trying to get on the Malwarebytes website, but I keep getting; Your connection is not secure The owner of links.malwarebytes.com has configured their websit… (читать ещё)

I have been trying to get on the Malwarebytes website, but I keep getting;

Your connection is not secure

The owner of links.malwarebytes.com has configured their website improperly. To protect your information from being stolen, Firefox has not connected to this website.

links.malwarebytes.com uses an invalid security certificate. The certificate is only valid for the following names: *.fortinet.com, fortinet.com Error code: SSL_ERROR_BAD_CERT_DOMAIN


This happens with all of my web browsers. Is it safe to allow Fortinet ?

Задан FredMcD 1 год назад

Дан ответ FredMcD 1 год назад

  • Решено
  • Архивировано

unable to visit http site

Hello, I'm not sure if I chose the right topic above. I'm trying to visit a site which is still using http. But Firefox is automatically redirecting to https, where of … (читать ещё)

Hello, I'm not sure if I chose the right topic above.

I'm trying to visit a site which is still using http. But Firefox is automatically redirecting to https, where of course it cannot resolve the site.

In settings, I have it set for "Don’t enable HTTPS-Only Mode". But still, Ff is redirecting.

I don't know. Maybe I should set for https only, and then enter an exception??

I have searched for a solution, but for every solution I find, when I look up how to do it, it says, before you try this, try that first. After about 5 rounds of that, I got too confused and gave up.

Oh, I also cleared the cache, but no help.

I've enabled all the extra info below. But let me know if you need any other specific info. Do you need the address of the website?

Thank you very much.

Задан brynn2 1 год назад

Дан ответ brynn2 1 год назад

  • Решено
  • Архивировано

Unable to log onto Vanguard Account

I am unable to log onto investor.vanguard.com using Firefox. It has worked fine until last week. I confirmed the username/password are correct (they work fine on my pho… (читать ещё)

I am unable to log onto investor.vanguard.com using Firefox. It has worked fine until last week. I confirmed the username/password are correct (they work fine on my phone app and using the Microsoft browser). I contacted Vanguard and they said they have not had any reported issues on the website.

When I click on the LOGON icon, a blue halo appears around the icon, but I cannot complete the logon. All other icons on the home page work properly on Firefox, but the LOGON does not. Deleting cookies did not help.

Are other Firefox users experiencing this on Vanguard, and if so, is there a fix?

Задан K_E_BETSCH 2 года назад

Дан ответ K_E_BETSCH 2 года назад

  • Решено
  • Архивировано

Cannot login to credit union, security code mismatch

Credit Union of Denver has an alert that Firefox may impede access to accounts, and it has been this way for over three weeks. When I try to login I get the notice "Secu… (читать ещё)

Credit Union of Denver has an alert that Firefox may impede access to accounts, and it has been this way for over three weeks. When I try to login I get the notice "Security Code Mismatch." No other browser has this problem. Is anything being done to fix this well-known problem?

Задан wayne-man 1 год назад

Дан ответ wayne-man 1 год назад

  • Решено
  • Архивировано

Facebook scrolls to bottom of page when I type a reply to a comment or use Shift or Backspace keys

I've tried going in safe mode, turning of my Facebook container. Deleting cache. Signing out of Facebook. Also adjusting the backspace key in my Config. Having no problem… (читать ещё)

I've tried going in safe mode, turning of my Facebook container. Deleting cache. Signing out of Facebook. Also adjusting the backspace key in my Config. Having no problems on my Android phone or when using Opera. It's on on Firefox and on Facebook.

FACEBOOK screen suddenly moves to the bottom of the screen when I am typing a comment. Whenever I hit SHIFT+alpha_letter at the beginning of a line OR simply hit the backspace key, the screen suddenly shifts to the very bottom of the page again even if I have tried to scroll the page back up to the middle of the screen manually. This shifts the entry area where I'm typing down and sometimes off of the visible screen entirely. Just hitting the backspace to correct a typo causes the screen to scroll on its own. I have to scroll back down to the entry box and if I make another typo, it happens again. 

Please help. Been going on for over two weeks. I was hoping the new Firefox update yesterday would help. Nope. Still happening.

Задан fu22 1 год назад

Дан ответ jeddolnick 1 год назад

  • Решено
  • Архивировано

Website images looking all glitched.

My images look all glitched out and scrambled. It wasn't like this before, and I don't remember if I changed anything in my about:config. I've included what they look li… (читать ещё)

My images look all glitched out and scrambled. It wasn't like this before, and I don't remember if I changed anything in my about:config.

I've included what they look like.

Задан yumii 1 год назад

Дан ответ cor-el 1 год назад

  • Решено
  • Архивировано

Website options don't work for Firefox

I've logged into consumerreports.org and am looking at refrigerators and am trying to set a filter based on "Categories" (see jpg image) At this point no input is accepte… (читать ещё)

I've logged into consumerreports.org and am looking at refrigerators and am trying to set a filter based on "Categories" (see jpg image) At this point no input is accepted other than 'Accept'. I can not clear or change any selection. This same condition occurs with all the other options.

When I use Chrome this conditions does not occur. I can set any filter, save it, and see the result.

Is there some Firefox setting that controls this behavior that I can change?

Задан slipbits 1 год назад

Дан ответ jscher2000 - Support Volunteer 1 год назад

  • Решено
  • Архивировано

page displays wrongly

Could someone please tell me why this page (and some other Dell pages), won't display properly? https://www.dell.com/community/Dell-Community/ct-p/English It's a fairly… (читать ещё)

Could someone please tell me why this page (and some other Dell pages), won't display properly?

https://www.dell.com/community/Dell-Community/ct-p/English

It's a fairly new problem, the pages are ok in IE and Chrome.

I have Windows 7 and Firefox is up to date 96.0.2

Thanks, Fraidy

Задан Fraidy 1 год назад

Дан ответ TyDraniu 1 год назад