Firefox: форум сообщества

using 64 bit Linux here.

I download an update, but it doesn't do anything. It constantly tells me I need to download an update. Currently using 133.0.3

I managed to get an update through Linux, but now I'm having trouble with Linux. I suspect I need to remove Firefox and reload it. I tried to do that one time but it didn't fix the problem.

Any help would be appreciated.

Jim

Dear Firefox Support, My issue is with the browser I use 136.0.1 (64-bit). Select Help menu (Restart to update Firefox) I've preformed this task several times so far and I keep getting the something over as I click on Help menu. I restart the browser again however it is the same thing "Restart" again. What is my next step here?

Thank you, Dave 18 March 2025

How do I update Firefox on my rand McNally tablet When I factory reset it ,it went back to the original version and I can't get it to update to the version I had beforehand

I use Firefox on a ASUS Vivobook running Windows 11. On April 1, it tried to update to version 137.0, but failed and led me into a update loop of sorts. I had to re-install Firefox just to force an update on it, and that worked for a bit. Just today, it decided to update... and led me into ANOTHER update loop, and it's saying that the "install failed" when I check the update history.

Is anybody else experiencing this bug, and is there a way to fix it?

I have been getting asked to update my firefox for the past 2 weeks now. Everytime, it asks me to update my firefox. I update it, and then when I quit firefox (restart computer) and re enter, it asks me to enter my admin details to be able to install a helper tool to finish installation.

Attached is a video of that happening. Essentially, I have downloaded the latest version directly off of mozilla website, but it continously asks me to update & install helper tool.

When credentials are entered, it doesn't do anything. When I press cancel, the application does not respond and need to force quit. Either way, I cannot access firefox everytime it asks me for an update.

Any help would be appreciated.

Link is to my dropbox of video since I cannot upload it to the post: https://www.dropbox.com/scl/fi/2ihkfij4zk5m74g1rj97l/Mozilla-Firefox-helper-tool-community-post.mov?rlkey=t7hreld7va3bd25putv562hca&dl=0

On my wifes PC Firefox appears to be doing random things. First the screen turned pink, then the taskbar icon has a gear-wheel overlaying it, and she is unable to do anything, like logging into zoom. Google searches work but clicking on any link goes nowhere and just sits. Is there a way of returning to it's previous boring but appreciated habit of just working, without uninstalling and re-installing from scratch please? thanks (she is currently using our fallback laptop in her office so I can't access her pc for an hour or so.)

How should I fix the frozen browser. Firefox updated ok from another user account on this computer, though Firefox has always updated for all accounts on the computer when updated from any of the accounts. The installer tool got caught in a loop to install until it froze the browser on the third retry. What should I do?

HERE'S HOW I SOLVED THIS "SECURE CONNECTION FAILED" ISSUE:

Kept getting this error when attempting to update Firefox; didn't matter which browser I used; went through the forum postings and tried every this-and-that-and-this-and-that posted there; didn't work; finally --

i opened a $10.00 30-day hotspot account with Xfinity, and the download worked perfectly.

PROBLEM SOLVED.

Greetings, Team. When Firefox does an Auto-update while starting, an error message arrives, " NSIS Error:

Error writing temporary file. Make sure your temp folder is valid.

OK " Please, where and what name does this 'temp folder' have?

How may I fix this Error?

Thank y'all in advance. Phil T. ps W10, Chkdsk OK, system appears OK.

My version of Firefox is 108.0.1 -- I am running Windows 10 on a machine that Windows says is not capable of running Windows 11

My installation of Firefox resides on my D: drive. It uses quite a bit of space for cache and other things on my C: drive but it starts and runs on my D: drive.Now I am forced to update, but I can't get the installer to recognize an installation on the D: drive and update it. Instead it makes a new installation on my C: drive and I lose my appearance customizations, history and bookmarks.

I have never believed and cannot accept that an application absolutely MUST reside on the C: drive. It's lazy programming (something I used to do for a living). I can't believe Mozilla programmers wrote an installer that insists that Firefox must live there, so what am I missing? How do I tell the installer to find and update my existing application?

Thanks for your help. I feel as if I am missing something that ought to be obvious.

While I'm using Firefox, I try to go to a new website and Firefox says that it's installing a new version and I need to stop what I'm doing and restart. When Firefox restarts, it forces me to create a new profile and I've lost everything I had before.

This happens two or three times a day.

So I guess my Firefox update to ver. 147 from 146 by its auto update feature, but I realized all the past personal data (ie, history, cookies, passwords, profile, etc) was gone.

I have Mozilla Account (I think it's the same as Firefox Account back in the old days), so my personal data is now retrieved from some device as far as possible, but I lost local personal settings like Shortcuts on the main page on my laptop,p which is the main device to do everything.

I can't help what happened to me, and I will rebuild what I used to be on that day, but I am curious if it's just me, or there is some logic to cause this data loss.

For about the last 2 months, when I either get a notification that an update is available or I manually check for updates, both Firefox and Thunderbird are stuck in "Downloading updates -- 0 bytes" on 2 Windows 11 computers. Eventually, like a half an hour to an hour later, the update downloads and I can install the update. This has been going on for 2 months now. As a 20 plus year user of Mozilla and also a long-time financial contributor, this problem going on for 2 months is getting old. And yes, I have checked my antivirus and firewall. Is Mozilla aware of the problem and is there a solution?

cannot update browser. Currently using Linex Mint, #139, but latest is 150. As stated above, when I try to update, says browser update disabled by organization. Do not understand, I never authorized disabling browser updating.