Форум сообщества Firefox

Hi, I just switched laptop< I no longer have my old one. I thought I'd just have log in to Firefox to recover all my information, like bookmarks and saved passwords, but now that I'm logged in, I can't find any of that. Is it possible I didn't save it? Can you help me recover it?

Thanks in advance.

Hello team,

After last Firefox update i have an issue on 3 different PC with eBay. When I press bit for an item, usually must popup window where i need to place my bit. All is working fine until some update that broke this functionality, my firefox is update to the last 137 version. All blocker are stop for this website. But the popup windows for biding just blink and hide somewhere may be on background, because all buttons on the page is not active and i need to refresh it to make it active again. I try wit other browser like Edge and functionality working fine. I like firefox, but it's not useful for me using different browsers for deferent sites and if this issue not solve soon I need to migrate to other browser. I hope this won't happen and I will happily continue using firefox.

Best regards, P. A.

Hello, my computer crashed and needed a fresh install. I installed Firefox on a fresh drive, rest the password as I couldn't remember it on the first try (I now know what is but it's already reset) and it shows me 0 bookmarks, 0 saved passwords, 0 data and keeps reminding me to "finish setup" by importing bookmarks from another browser but my bookmarks were on Firefox.. After password change I was kicked out of my FF account on my phone so all the data is still intact on my phone. I haven't logged in my phone yet. How should I proceed to restore them on my pc and sync the to bookmarks from my phone and not the other way around?

Здравствуйте, уважаемые firefox.

Недавно переустанавливая в очередной раз Windows столкнулся с проблемой синхронизации моих данных в вашем браузере. Пароли, закладки, журнал и тд не синхронизировалось, а при открытии того самого старого профиля через about:profiles, тоже ничего.

Я был очень опечален данным результатом, так как там хранилось много нужной мне информации. К тому же, удалением профилей или чем-то таким я не занимался. Прошу помочь мне и отправить ответ на почту.

С уважением, doraikesshu@mail.ru

i reinstalled windows and re downloaded firfox i logged into my firfox account like a normaly doo to get all my data but non of my data is getting synced it always works but it is not working no i need my data i have my passwords to all my account on it pls help

Hi. I used braindead the backup function in the bookmark tab (see picture) After that all my bookmarks are gone. I thought its not a problem since im always sinced with firefox, but guess firefox already sinced my empty bookmarklist or i just dont know how to get the old one. I made a fresh windows install a few hours ago, so i guess i dont have a local backup on my pc. Kinda funny that Firefox does a backup right after a new install, but not when importing a bookmarklist.

Is there a way to get an old backup out of my mozilla account, or are 10+ years of saving bookmarks just gone?

In trying to update to a new version of Linux I inadvertently lost my passwords on Firefox. I have them on my Andoid 'phone but how can I get them back on my desktop? Thank you Thomas

I'm receiving this when I log on to Huffington Post. Never had this happen before. What's going on?

This page could not be loaded due to incorrect / bad filtering rule(s)  ¹of adblocker

So recently I had reinstalled windows and reformated all my drives, I am also sure that this account is my only firefox account. But when i checked the sync data it shows only 1 sync data which is today 14/3/2025. I am also sure that I had left all my sync data as default therefore it should have automatically sync. But currently I do not have access to my bookmarks, etc

None of my saved passwords in my Mozilla account are showing up when I switch laptops and try to logon to various sites. Instead I have to manually enter the passwords for the sites every time even though the sites show that I have saved passwords for that site in my Mozilla account. When I type the password in a old or new site, Mozilla doesn't even ask if I want to save the password anymore.

Hi, I'm new to asking the Firefox community a question, but I hope you can give me directions to solve my problem:

I currently have Firefox v. 78.15.0esr on an iMac (early 2008) running OS 10.9.5.

I know that version has been unsupported by Mozilla for a few years, but I still want to keep this computer alive after I install the latest Firefox version to the newer (refurbished) iMac M3 2023 which should come with OS 14 or OS 15.

I hope that downloading the latest Firefox for Mac version off your website should be pretty straightforward, but what I really need help on is how to bring my Profile residing in the Library/Caches/Firefox folder on my older iMac to become my Profile on the latest Firefox version on the newer iMac (while still keeping my older iMac).

Appreciate the help.

Hello, I have a mac os high sierra version 10.13.6. Google meet has stopped working since yesterday. I updated firefox (115.19.0esr). That doesn't work either. Do you have any advice for me? I hope! Thank you so much! Marie Dupuis

Got new desktop and cannot retrive my bookmarks. Granted old machine was 16 yrs old. I'd figure Firefox would have have a back up system. I'm 70 years young and this has got me scraching my head!!!! Not a computer expert. Thanks George

I'm trying to configure Firefox on Mac using our MDM. The goal is ultimately to control a bunch of settings, but I'm trying to start simple by just installing the 1Password extension.

When I deploy this .mobileconfig file, nothing seems to happen to Firefox. I made this by following the example at https://github.com/mozilla/policy-templates/blob/master/mac/org.mozilla.firefox.plist but it doesn't seem to work and I am not sure how to debug.

<plist version="1.0"> <dict> <key>PayloadContent</key> <array> <dict> <key>PayloadContent</key> <dict> <key>org.mozilla.firefox</key> <dict> <key>Forced</key> <array> <dict> <key>EnterprisePoliciesEnabled</key> <true/> <key>Extensions</key> <dict> <key>Install</key> <array> <string>https://addons.mozilla.org/firefox/downloads/latest/1password-x-password-manager/latest.xpi</string> </array> </dict> <key>PasswordManagerEnabled</key> <false/> <key>ExtensionUpdate</key> <true/> </dict> </array> </dict> </dict> <key>PayloadEnabled</key> <true/> <key>PayloadIdentifier</key> <string>e441f671-148a-4039-a45d-12514e6d92b2</string> <key>PayloadType</key> <string>com.apple.ManagedClient.preferences</string> <key>PayloadUUID</key> <string>e441f671-148a-4039-a45d-12514e6d92b2</string> <key>PayloadVersion</key> <integer>1</integer> </dict> </array> <key>PayloadDescription</key> <string>Installs the 1Password Firefox extension for ease of use.</string> <key>PayloadDisplayName</key> <string>1Password Firefox Extension</string> <key>PayloadIdentifier</key> <string>77dc9f8b-aaee-4f91-93ba-30b81cc6a31b</string> <key>PayloadOrganization</key> <string>Exogee</string> <key>PayloadRemovalDisallowed</key> <true/> <key>PayloadScope</key> <string>System</string> <key>PayloadType</key> <string>Configuration</string> <key>PayloadUUID</key> <string>77dc9f8b-aaee-4f91-93ba-30b81cc6a31b</string> <key>PayloadVersion</key> <integer>1</integer> </dict> </plist>