Форум сообщества Firefox

I am getting the following message in settings of Firefox: "Your browser is being managed by your organisation."

These are the problematic extions: {"{02274e0c-d135-45f0-8a9c-32b35110e10d}":{"install_url":"https://addons.mozilla.org/firefox/downloads/latest/pkcs11-module-loader/latest.xpi","installation_mode":"normal_installed"},"{443830f0-1fff-4f9a-aa1e-444bafbc7319}":{"installation_mode":"normal_installed","install_url":"https://addons.mozilla.org/firefox/downloads/latest/token-signing2/latest.xpi"}}

I have followed the below steps and thus removed the add-on but yet I am not able to get message "Your browser is being managed by your organisation."

Is there a fix to the issue?

Uninstall manually

If you can't remove an extension from Firefox using the other methods described above, you can manually remove it. First navigate to the folder where extensions are installed:

   Open your profile folder:
       From the Help menu, select More Troubleshooting Information. The Troubleshooting Information tab will open.
       Under the Application Basics section next to Profile Folder, click Show in Finder. A window will open that contains your profile folder. 
   Note: If you are unable to open or use Firefox, follow the instructions in Finding your profile without opening Firefox.

   Open the extensions folder inside your profile folder. Inside the extensions folder there are folders or XPI files for each extension and theme that you have installed.
   To determine which folder or XPI file corresponds to the extension you want to uninstall, return to Firefox and the Troubleshooting Information tab.
   In the Extensions section, find the extension you want to remove and note the string in the ID column.
   Click the Firefox menu at the top of the screen and select Quit Firefox.
   Delete the folder or XPI file that corresponds to the extension ID you noted above.

After accidentally closing firefox I could not restore my last session after going to. history because the restotre tab was not there. Only recently closed tabs and recently closed windows and search history was there. I also had the box sent in setting to restore last session but it did not do that either. Am I missing something. Sorting through all the history would take quite a bit of time. I am on a macbook with sequoia ios.

Thanks

Hi! im getting difficulties to user the browser and the websites im trying to browse ask me to update my firefox browser .. when i check for updates it says: im up to date and cant update more.

im a mac user with 10.9.5 software system

here is the report

Translated Report (Full Report Below)

Process: firefox [24063] Path: /Applications/Firefox.app/Contents/MacOS/firefox Identifier: org.mozilla.firefox Version: 134.0 (13424.12.30) Code Type: X86-64 (Native) Parent Process: launchd [1] User ID: 501

Date/Time: 2025-01-14 17:12:37.0609 -0500 OS Version: macOS 15.2 (24C101) Report Version: 12 Anonymous UUID: 38CE60CC-338C-E20A-C30F-45F1CFD84F92

Time Awake Since Boot: 20000 seconds

System Integrity Protection: enabled

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGKILL (Code Signature Invalid)) Exception Codes: UNKNOWN_0x32 at 0x000000011e698480 Exception Codes: 0x0000000000000032, 0x000000011e698480

Termination Reason: Namespace CODESIGNING, Code 2 Invalid Page

VM Region Info: 0x11e698480 is in 0x11dea1000-0x1264fb000; bytes after start: 8352896 bytes before end: 132524927

     REGION TYPE                    START - END         [ VSIZE] PRT/MAX SHRMOD  REGION DETAIL
     __LINKEDIT                  10cb3b000-10cb5a000    [  124K] r--/rwx SM=COW  /Applications/Firefox.app/Contents/MacOS/libgkcodecs.dylib
     GAP OF 0x11347000 BYTES

---> __TEXT 11dea1000-1264fb000 [134.4M] r-x/rwx SM=COW /Applications/Firefox.app/Contents/MacOS/XUL

     __DATA_CONST                1264fb000-126a2c000    [ 5316K] r--/rwx SM=COW  /Applications/Firefox.app/Contents/MacOS/XUL

Kernel Triage: VM - (arg = 0x0) A memory corruption was found in executable text

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread 0 XUL 0x11e698480 0x11dea1000 + 8352896 1 dyld 0x7ff817ec7729 invocation function for block in dyld4::Loader::findAndRunAllInitializers(dyld4::RuntimeState&) const + 241 2 dyld 0x7ff817f0034e invocation function for block in dyld3::MachOAnalyzer::forEachInitializer(Diagnostics&, dyld3::MachOAnalyzer::VMAddrConverter const&, void (unsigned int) block_pointer, void const*) const + 133 3 dyld 0x7ff817ef4b73 invocation function for block in dyld3::MachOFile::forEachSection(void (dyld3::MachOFile::SectionInfo const&, bool, bool&) block_pointer) const + 543 4 dyld 0x7ff817eaf07b dyld3::MachOFile::forEachLoadCommand(Diagnostics&, void (load_command const*, bool&) block_pointer) const + 249 5 dyld 0x7ff817ef3be8 dyld3::MachOFile::forEachSection(void (dyld3::MachOFile::SectionInfo const&, bool, bool&) block_pointer) const + 176 6 dyld 0x7ff817ef6266 dyld3::MachOFile::forEachInitializerPointerSection(Diagnostics&, void (unsigned int, unsigned int, bool&) block_pointer) const + 116 7 dyld 0x7ff817f00084 dyld3::MachOAnalyzer::forEachInitializer(Diagnostics&, dyld3::MachOAnalyzer::VMAddrConverter const&, void (unsigned int) block_pointer, void const*) const + 390 8 dyld 0x7ff817ec75c2 dyld4::Loader::findAndRunAllInitializers(dyld4::RuntimeState&) const + 150 9 dyld 0x7ff817ecdaf7 dyld4::JustInTimeLoader::runInitializers(dyld4::RuntimeState&) const + 21 10 dyld 0x7ff817ec7928 dyld4::Loader::runInitializersBottomUp(dyld4::RuntimeState&, dyld3::Array<dyld4::Loader const*>&, dyld3::Array<dyld4::Loader const*>&) const + 276 11 dyld 0x7ff817ecb141 dyld4::Loader::runInitializersBottomUpPlusUpwardLinks(dyld4::RuntimeState&) const::$_0::operator()() const + 147 12 dyld 0x7ff817ec79bc dyld4::Loader::runInitializersBottomUpPlusUpwardLinks(dyld4::RuntimeState&) const + 90 13 dyld 0x7ff817ede193 dyld4::APIs::dlopen_from(char const*, int, void*) + 1859 14 firefox 0x10a5220e5 0x10a520000 + 8421 15 firefox 0x10a52108c 0x10a520000 + 4236 16 dyld 0x7ff817eb32cd start + 1805

Thread 0 crashed with X86 Thread State (64-bit):

 rax: 0x00007ff85acf6150  rbx: 0x000000011e698480  rcx: 0x00007ff7b59dfbd8  rdx: 0x00007ff7b59dfb60
 rdi: 0x0000000000000001  rsi: 0x00007ff7b59dfb50  rbp: 0x00007ff7b59db8a0  rsp: 0x00007ff7b59db808
  r8: 0x00007ff85acf6010   r9: 0x0000000000000000  r10: 0x0000000000000000  r11: 0x0000000000000202
 r12: 0x00000001264fc238  r13: 0x000000011dea1740  r14: 0x00007ff85acf6050  r15: 0x00007ff85acf64a0
 rip: 0x000000011e698480  rfl: 0x0000000000010246  cr2: 0x000000011e698480
 

Logical CPU: 0 Error Code: 0x00000014 (no mapping for user instruction read) Trap Number: 14

Binary Images:

      0x10a520000 -        0x10a522fff org.mozilla.firefox (134.0) <3bcfe2e6-9621-3b79-8374-d1443bd75b73> /Applications/Firefox.app/Contents/MacOS/firefox
      0x10a6a6000 -        0x10a771fff libmozglue.dylib (*) <8dd4dcd8-6d60-3feb-80d4-28972dceeee2> /Applications/Firefox.app/Contents/MacOS/libmozglue.dylib
      0x10b1ee000 -        0x10b435fff libnss3.dylib (*) <515a2a51-1c49-3afc-9345-016782a3640a> /Applications/Firefox.app/Contents/MacOS/libnss3.dylib
      0x10c2ec000 -        0x10cabbfff libgkcodecs.dylib (*) <99d34cf5-2d72-32e7-8d3e-4be01390ecd0> /Applications/Firefox.app/Contents/MacOS/libgkcodecs.dylib
      0x10a60b000 -        0x10a62cfff liblgpllibs.dylib (*) <1fb9107c-7ecf-3c92-ade3-69c1ff93239c> /Applications/Firefox.app/Contents/MacOS/liblgpllibs.dylib
      0x11dea1000 -        0x1264fafff XUL (*) <c58e8266-6f0b-3a8b-aede-8913d2d28384> /Applications/Firefox.app/Contents/MacOS/XUL
      0x10a5c5000 -        0x10a5c5fff org.mozilla.channelprefs (1.0) <e20e6702-5a5b-32dc-be17-301a9287e1f0> /Applications/Firefox.app/Contents/Frameworks/ChannelPrefs.framework/ChannelPrefs
   0x7ff817ead000 -     0x7ff817f38c7f dyld (*) <7e2d5f84-7d4f-3322-83cb-dd7bd247f06a> /usr/lib/dyld
              0x0 - 0xffffffffffffffff ??? (*) <00000000-0000-0000-0000-000000000000> ???

External Modification Summary:

 Calls made by other processes targeting this process:
   task_for_pid: 0
   thread_create: 0
   thread_set_state: 0
 Calls made by this process:
   task_for_pid: 0
   thread_create: 0
   thread_set_state: 0
 Calls made by all processes on this machine:
   task_for_pid: 0
   thread_create: 0
   thread_set_state: 0

VM Region Summary: ReadOnly portion of Libraries: Total=1.3G resident=0K(0%) swapped_out_or_unallocated=1.3G(100%) Writable regions: Total=20.6M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=20.6M(100%)

                               VIRTUAL   REGION 

REGION TYPE SIZE COUNT (non-coalesced)

===== ======= =

Activity Tracing 256K 1 Kernel Alloc Once 8K 1 MALLOC 10.1M 11 MALLOC guard page 24K 6 STACK GUARD 56.0M 1 Stack 8192K 1 VM_ALLOCATE 5120K 6 __CTF 824 1 __DATA 32.0M 879 __DATA_CONST 96.4M 897 __DATA_DIRTY 2560K 333 __FONT_DATA 2352 1 __INFO_FILTER 8 1 __LINKEDIT 186.5M 8 __OBJC_RO 76.9M 1 __OBJC_RW 2373K 2 __TEXT 1.1G 913 __TPRO_CONST 272K 2 dyld private memory 256K 1 mapped file 64K 1 owned unmapped memory 12K 1 shared memory 32K 4

===== ======= =

TOTAL 1.6G 3072

Full Report

{"app_name":"firefox","timestamp":"2025-01-14 17:12:37.00 -0500","app_version":"134.0","slice_uuid":"3bcfe2e6-9621-3b79-8374-d1443bd75b73","build_version":"13424.12.30","platform":1,"bundleID":"org.mozilla.firefox","share_with_app_devs":0,"is_first_party":0,"bug_type":"309","os_version":"macOS 15.2 (24C101)","roots_installed":0,"name":"firefox","incident_id":"D09554EB-35F1-4289-A492-55115A17E571"} {

 "uptime" : 20000,
 "procRole" : "Default",
 "version" : 2,
 "userID" : 501,
 "deployVersion" : 210,
 "modelCode" : "iMac19,1",
 "coalitionID" : 14585,
 "osVersion" : {
   "train" : "macOS 15.2",
   "build" : "24C101",
   "releaseType" : "User"
 },
 "captureTime" : "2025-01-14 17:12:37.0609 -0500",
 "codeSigningMonitor" : 0,
 "incident" : "D09554EB-35F1-4289-A492-55115A17E571",
 "pid" : 24063,
 "cpuType" : "X86-64",
 "roots_installed" : 0,
 "bug_type" : "309",
 "procLaunch" : "2025-01-14 17:12:36.9702 -0500",
 "procStartAbsTime" : 20811534705934,
 "procExitAbsTime" : 20811625059575,
 "procName" : "firefox",
 "procPath" : "\/Applications\/Firefox.app\/Contents\/MacOS\/firefox",
 "bundleInfo" : {"CFBundleShortVersionString":"134.0","CFBundleVersion":"13424.12.30","CFBundleIdentifier":"org.mozilla.firefox"},
 "storeInfo" : {"deviceIdentifierForVendor":"635BA6AF-2B36-5A85-A53C-AD08A1D45780","thirdParty":true},
 "parentProc" : "launchd",
 "parentPid" : 1,
 "coalitionName" : "org.mozilla.firefox",
 "crashReporterKey" : "38CE60CC-338C-E20A-C30F-45F1CFD84F92",
 "codeSigningID" : "org.mozilla.firefox",
 "codeSigningTeamID" : "43AQ936H96",
 "codeSigningFlags" : 587289345,
 "codeSigningValidationCategory" : 6,
 "codeSigningTrustLevel" : 4294967295,
 "bootSessionUUID" : "B78DFB45-FF30-4A80-A68A-754704508322",
 "sip" : "enabled",
 "vmRegionInfo" : "0x11e698480 is in 0x11dea1000-0x1264fb000;  bytes after start: 8352896  bytes before end: 132524927\n      REGION TYPE                    START - END         [ VSIZE] PRT\/MAX SHRMOD  REGION DETAIL\n      __LINKEDIT                  10cb3b000-10cb5a000    [  124K] r--\/rwx SM=COW  \/Applications\/Firefox.app\/Contents\/MacOS\/libgkcodecs.dylib\n      GAP OF 0x11347000 BYTES\n--->  __TEXT                      11dea1000-1264fb000    [134.4M] r-x\/rwx SM=COW  \/Applications\/Firefox.app\/Contents\/MacOS\/XUL\n      __DATA_CONST                1264fb000-126a2c000    [ 5316K] r--\/rwx SM=COW  \/Applications\/Firefox.app\/Contents\/MacOS\/XUL",
 "exception" : {"codes":"0x0000000000000032, 0x000000011e698480","rawCodes":[50,4805198976],"type":"EXC_BAD_ACCESS","signal":"SIGKILL (Code Signature Invalid)","subtype":"UNKNOWN_0x32 at 0x000000011e698480"},
 "termination" : {"flags":0,"code":2,"namespace":"CODESIGNING","indicator":"Invalid Page"},
 "ktriageinfo" : "VM - (arg = 0x0) A memory corruption was found in executable text\n",
 "vmregioninfo" : "0x11e698480 is in 0x11dea1000-0x1264fb000;  bytes after start: 8352896  bytes before end: 132524927\n      REGION TYPE                    START - END         [ VSIZE] PRT\/MAX SHRMOD  REGION DETAIL\n      __LINKEDIT                  10cb3b000-10cb5a000    [  124K] r--\/rwx SM=COW  \/Applications\/Firefox.app\/Contents\/MacOS\/libgkcodecs.dylib\n      GAP OF 0x11347000 BYTES\n--->  __TEXT                      11dea1000-1264fb000    [134.4M] r-x\/rwx SM=COW  \/Applications\/Firefox.app\/Contents\/MacOS\/XUL\n      __DATA_CONST                1264fb000-126a2c000    [ 5316K] r--\/rwx SM=COW  \/Applications\/Firefox.app\/Contents\/MacOS\/XUL",
 "extMods" : {"caller":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"system":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"targeted":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"warnings":0},
 "faultingThread" : 0,
 "threads" : [{"triggered":true,"id":300540,"threadState":{"r13":{"value":4796847936},"rax":{"value":140704652157264,"symbolLocation":256,"symbol":"dyld4::preallocator"},"rflags":{"value":66118},"cpu":{"value":0},"r14":{"value":140704652157008,"symbolLocation":0,"symbol":"dyld4::preallocator"},"rsi":{"value":140701880679248},"r8":{"value":140704652156944,"symbolLocation":16,"symbol":"dyld4::gDyld"},"cr2":{"value":4805198976},"rdx":{"value":140701880679264},"r10":{"value":0},"r9":{"value":0},"r15":{"value":140704652158112,"symbolLocation":1104,"symbol":"dyld4::preallocator"},"rbx":{"value":4805198976},"trap":{"value":14,"description":"(no mapping for user instruction read)"},"err":{"value":20},"r11":{"value":514},"rip":{"value":4805198976,"matchesCrashFrame":1},"rbp":{"value":140701880662176},"rsp":{"value":140701880662024},"r12":{"value":4937728568},"rcx":{"value":140701880679384},"flavor":"x86_THREAD_STATE","rdi":{"value":1}},"queue":"com.apple.main-thread","frames":[{"imageOffset":8352896,"imageIndex":5},{"imageOffset":108329,"symbol":"invocation function for block in dyld4::Loader::findAndRunAllInitializers(dyld4::RuntimeState&) const","symbolLocation":241,"imageIndex":7},{"imageOffset":340814,"symbol":"invocation function for block in dyld3::MachOAnalyzer::forEachInitializer(Diagnostics&, dyld3::MachOAnalyzer::VMAddrConverter const&, void (unsigned int) block_pointer, void const*) const","symbolLocation":133,"imageIndex":7},{"imageOffset":293747,"symbol":"invocation function for block in dyld3::MachOFile::forEachSection(void (dyld3::MachOFile::SectionInfo const&, bool, bool&) block_pointer) const","symbolLocation":543,"imageIndex":7},{"imageOffset":8315,"symbol":"dyld3::MachOFile::forEachLoadCommand(Diagnostics&, void (load_command const*, bool&) block_pointer) const","symbolLocation":249,"imageIndex":7},{"imageOffset":289768,"symbol":"dyld3::MachOFile::forEachSection(void (dyld3::MachOFile::SectionInfo const&, bool, bool&) block_pointer) const","symbolLocation":176,"imageIndex":7},{"imageOffset":299622,"symbol":"dyld3::MachOFile::forEachInitializerPointerSection(Diagnostics&, void (unsigned int, unsigned int, bool&) block_pointer) const","symbolLocation":116,"imageIndex":7},{"imageOffset":340100,"symbol":"dyld3::MachOAnalyzer::forEachInitializer(Diagnostics&, dyld3::MachOAnalyzer::VMAddrConverter const&, void (unsigned int) block_pointer, void const*) const","symbolLocation":390,"imageIndex":7},{"imageOffset":107970,"symbol":"dyld4::Loader::findAndRunAllInitializers(dyld4::RuntimeState&) const","symbolLocation":150,"imageIndex":7},{"imageOffset":133879,"symbol":"dyld4::JustInTimeLoader::runInitializers(dyld4::RuntimeState&) const","symbolLocation":21,"imageIndex":7},{"imageOffset":108840,"symbol":"dyld4::Loader::runInitializersBottomUp(dyld4::RuntimeState&, dyld3::Array<dyld4::Loader const*>&, dyld3::Array<dyld4::Loader const*>&) const","symbolLocation":276,"imageIndex":7},{"imageOffset":123201,"symbol":"dyld4::Loader::runInitializersBottomUpPlusUpwardLinks(dyld4::RuntimeState&) const::$_0::operator()() const","symbolLocation":147,"imageIndex":7},{"imageOffset":108988,"symbol":"dyld4::Loader::runInitializersBottomUpPlusUpwardLinks(dyld4::RuntimeState&) const","symbolLocation":90,"imageIndex":7},{"imageOffset":201107,"symbol":"dyld4::APIs::dlopen_from(char const*, int, void*)","symbolLocation":1859,"imageIndex":7},{"imageOffset":8421,"imageIndex":0},{"imageOffset":4236,"imageIndex":0},{"imageOffset":25293,"symbol":"start","symbolLocation":1805,"imageIndex":7}]}],
 "usedImages" : [
 {
   "source" : "P",
   "arch" : "x86_64",
   "base" : 4468113408,
   "CFBundleShortVersionString" : "134.0",
   "CFBundleIdentifier" : "org.mozilla.firefox",
   "size" : 12288,
   "uuid" : "3bcfe2e6-9621-3b79-8374-d1443bd75b73",
   "path" : "\/Applications\/Firefox.app\/Contents\/MacOS\/firefox",
   "name" : "firefox",
   "CFBundleVersion" : "13424.12.30"
 },
 {
   "source" : "P",
   "arch" : "x86_64",
   "base" : 4469710848,
   "size" : 835584,
   "uuid" : "8dd4dcd8-6d60-3feb-80d4-28972dceeee2",
   "path" : "\/Applications\/Firefox.app\/Contents\/MacOS\/libmozglue.dylib",
   "name" : "libmozglue.dylib"
 },
 {
   "source" : "P",
   "arch" : "x86_64",
   "base" : 4481540096,
   "size" : 2392064,
   "uuid" : "515a2a51-1c49-3afc-9345-016782a3640a",
   "path" : "\/Applications\/Firefox.app\/Contents\/MacOS\/libnss3.dylib",
   "name" : "libnss3.dylib"
 },
 {
   "source" : "P",
   "arch" : "x86_64",
   "base" : 4499357696,
   "size" : 8192000,
   "uuid" : "99d34cf5-2d72-32e7-8d3e-4be01390ecd0",
   "path" : "\/Applications\/Firefox.app\/Contents\/MacOS\/libgkcodecs.dylib",
   "name" : "libgkcodecs.dylib"
 },
 {
   "source" : "P",
   "arch" : "x86_64",
   "base" : 4469075968,
   "size" : 139264,
   "uuid" : "1fb9107c-7ecf-3c92-ade3-69c1ff93239c",
   "path" : "\/Applications\/Firefox.app\/Contents\/MacOS\/liblgpllibs.dylib",
   "name" : "liblgpllibs.dylib"
 },
 {
   "source" : "P",
   "arch" : "x86_64",
   "base" : 4796846080,
   "size" : 140877824,
   "uuid" : "c58e8266-6f0b-3a8b-aede-8913d2d28384",
   "path" : "\/Applications\/Firefox.app\/Contents\/MacOS\/XUL",
   "name" : "XUL"
 },
 {
   "source" : "P",
   "arch" : "x86_64",
   "base" : 4468789248,
   "CFBundleShortVersionString" : "1.0",
   "CFBundleIdentifier" : "org.mozilla.channelprefs",
   "size" : 4096,
   "uuid" : "e20e6702-5a5b-32dc-be17-301a9287e1f0",
   "path" : "\/Applications\/Firefox.app\/Contents\/Frameworks\/ChannelPrefs.framework\/ChannelPrefs",
   "name" : "ChannelPrefs",
   "CFBundleVersion" : "1.0"
 },
 {
   "source" : "P",
   "arch" : "x86_64",
   "base" : 140703529881600,
   "size" : 572544,
   "uuid" : "7e2d5f84-7d4f-3322-83cb-dd7bd247f06a",
   "path" : "\/usr\/lib\/dyld",
   "name" : "dyld"
 },
 {
   "size" : 0,
   "source" : "A",
   "base" : 0,
   "uuid" : "00000000-0000-0000-0000-000000000000"
 }

],

 "sharedCache" : {
 "base" : 140703529132032,
 "size" : 25769803776,
 "uuid" : "d71b956e-cf0a-3cfa-9def-2bfdfda32722"

},

 "vmSummary" : "ReadOnly portion of Libraries: Total=1.3G resident=0K(0%) swapped_out_or_unallocated=1.3G(100%)\nWritable regions: Total=20.6M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=20.6M(100%)\n\n                                VIRTUAL   REGION \nREGION TYPE                        SIZE    COUNT (non-coalesced) \n===========                     =======  ======= \nActivity Tracing                   256K        1 \nKernel Alloc Once                    8K        1 \nMALLOC                            10.1M       11 \nMALLOC guard page                   24K        6 \nSTACK GUARD                       56.0M        1 \nStack                             8192K        1 \nVM_ALLOCATE                       5120K        6 \n__CTF                               824        1 \n__DATA                            32.0M      879 \n__DATA_CONST                      96.4M      897 \n__DATA_DIRTY                      2560K      333 \n__FONT_DATA                        2352        1 \n__INFO_FILTER                         8        1 \n__LINKEDIT                       186.5M        8 \n__OBJC_RO                         76.9M        1 \n__OBJC_RW                         2373K        2 \n__TEXT                             1.1G      913 \n__TPRO_CONST                       272K        2 \ndyld private memory                256K        1 \nmapped file                         64K        1 \nowned unmapped memory               12K        1 \nshared memory                       32K        4 \n===========                     =======  ======= \nTOTAL                              1.6G     3072 \n",
 "legacyInfo" : {
 "threadTriggered" : {
   "queue" : "com.apple.main-thread"
 }

},

 "logWritingSignature" : "578fb08057594d68ffeb407105b7eb736a23132a",
 "trialInfo" : {
 "rollouts" : [
   {
     "rolloutId" : "60186475825c62000ccf5450",
     "factorPackIds" : {

     },
     "deploymentId" : 240000083
   },
   {
     "rolloutId" : "64628732bf2f5257dedc8988",
     "factorPackIds" : {

     },
     "deploymentId" : 240000001
   }
 ],
 "experiments" : [

 ]

} }

Model: iMac19,1, BootROM 2069.0.0.0.0, 6 processors, 6-Core Intel Core i5, 3.7 GHz, 64 GB, SMC 2.46f13 Graphics: Radeon Pro 580X, Radeon Pro 580X, PCIe, 8 GB Display: iMac, Retina 5K (5120 x 2880), Main, MirrorOff, Online Memory Module: BANK 0/ChannelA-DIMM0, 16 GB, DDR4, 2667 MHz, SK Hynix, HMA82GS6CJR8N-VK Memory Module: BANK 1/ChannelA-DIMM1, 16 GB, DDR4, 2667 MHz, SK Hynix, HMA82GS6CJR8N-VK Memory Module: BANK 2/ChannelB-DIMM0, 16 GB, DDR4, 2667 MHz, SK Hynix, HMA82GS6CJR8N-VK Memory Module: BANK 3/ChannelB-DIMM1, 16 GB, DDR4, 2667 MHz, SK Hynix, HMA82GS6CJR8N-VK AirPort: spairport_wireless_card_type_wifi (0x14E4, 0x7BF), wl0: Jul 26 2024 22:09:35 version 9.30.514.0.32.5.94 FWID 01-47278712 AirPort: Bluetooth: Version (null), 0 services, 0 devices, 0 incoming serial ports Network Service: Wi-Fi, AirPort, en1 Serial ATA Device: APPLE HDD ST3000DM001, 3 TB USB Device: USB31Bus USB Device: FaceTime HD Camera (Built-in) USB Device: Magic Keyboard with Numeric Keypad Thunderbolt Bus: iMac, Apple Inc., 47.5

Background: I need to run an enterprise web app on selected PCs and Macs, the browser will not be used for browsing, do not highlight security risks.

I must absolutely use Firefox 48 because it is the latest version to support showModalDialog()

I installed Firefox 48 on Windows and everything is ok, it works as it should.

On MacOS Sequoia, on the other hand, Firefox starts, the menus in the “Apple” bar at the top are usable, but the browser window is totally transparent, only the border and title bar are slightly visible.

I read on the support forum that it might be enough to disable hardware acceleration, but I can't do that because the options page doesn't even show!

I'm running Firefox browser 88.0 (64) bit, and have been trying since before Xmas to upgrade it to a newer version. It's installed on an older Dell laptop running Ubuntu 16.04 LTS (which I've also tried repeatedly to upgrade without success).

I've tried to upgrade both through the UI, but also tried using the command line in Terminal. Per advice in other threads, I've found the best mirror site and changed my settings to use that, but still no luck. Even the preliminary "sudo apt update" via Terminal fails; the first error tells me that the public key is not available. I assume that's the place to start, but don't know how to correct it.

I'm up against the deadline for updating my browser, and would very much appreciate any help you can provide. (Please note that I'm posting from a newer computer, so automatically generated info about my system won't apply. See the screenshots for that info).

I want to know whether I can update my current Firefox version with my very old desktop setup. I am using the Firefox browser version 78.15.0esr (64-bit) on my iMac 2007 running OS X El Capitan. This notice came up when opening Firefox: " Your version of Firefox will start to have problems on January 14. A root certificate will expire, causing some preferences and other features to stop working. On March 14, 2025, add-ons and more features will also break." Following the instructions to update, in About Firefox window, it checks for updates and then shows Firefox is up to date. I've interpreted this as there's no version available that I can update to. Is that correct?

I use a 2009 Mac Mini running OS 10.11.6 dedicated for streaming. I was prompted to update Firefox to ESR which I did, replacing the older version of Firefox. The new version will not open.

It was the only browser I had. Can I undo the installation? Or download 78.15.0 somehow to restore the functionality of this Mac?

I can not update Firefox because my computer is MacPro Version 10.11.6. My computer will not accept new versions of its operating system. And your Firefox updates will not work on my version. So I am using 78.15.0esr . I do not know what to do - since I can not afford nor do I want to replace my MAC. All my important software is on it. All my important documents are on it. And it works beautifully.

I will have to continue to use Firefox 78.15.0esr . Can you suggest any alternatives for me?

Truly, Barbara Bancroft (Babs)

Hi My version of Firefox will not be supported after Jan 14th - I can't download an updated version of Firefox because my Mac is IOS 10.10 and apparently it needs to be at least IOS 12. What can I do? I will be updating my computer but I don't want to lose access to my docs etc on the 14th Jan. Thank you - I would appreciate help please.

In some pages, redaer view shows the wrong text -- it looks like it picks up text from a hyperlink. An example is this page:

    https://www.britannica.com/biography/Pee-Wee-Russell

where Reader View shows the text from:

    https://www.britannica.com/art/clarinet

(which is linked inside).

I am using Firefox 134.0 on MacOS (Sequoia 15.2)

I have the last Firefox version and am trying to add extensions (e.g. video download helper). When I click on Add to Firefox, it works at loading the extension, but without any success. The blue dot in the gray square dances and dances and dances.... Thanks !!

I have a user at my job that installed the latest Firefox update (13324.11.21) through our MDM. After installing this update she cannot launch Firefox. When attempting to launch she receives a request for a username and password to install a Helper Tool. She is an admin on her machine and enters her credentials. The message closes and nothing happens. When attempting to launch again the same thing happens. This is not happening with our other 100 Macs who have the same Firefox version and others who have the same OS.

Is anyone able to tell me why this is happening or how to fix? Any assistance is very much appreciated.

The below troubleshooting steps have been done:

Uninstalled and reinstalled Firefox

Updated the OS to 15.0.1

Disabled the Master Password on Firefox through a Mac Profile

Checked if there was a Firefox file under /Library/PrivlegedHelperTools

Granted Full Disk Access to Firefox under System Settings

I'm tired of trying to find a solution to this problem, you're deaf!

I have been using Firefox since 2003. to avoid writing unnecessary words, I will simply state, I will leave firefox if you do not eliminate this problem:

firefox eats up all the RAM on my Mac. It is none of your business whether I open 1 tab or 10 tabs, give me the ability to limit the memory used by firefox, otherwise it eats up all the computer's memory.

I downloaded the latest version of Firefox. The directions tell me to open the file that i just downloaded, which is fine, except that I don't know the file name or location. What is it, and where is it? or how do I f find out?

Can MacOS High Sierra play Netflix? I cannot update to the most recent Firefox because my 2012 iMac cannot update to Catalina. Netflix says I need a new version of Firefox. How can I use Netflix on my iMac?