Форум поддержки Firefox

For some reason, randomly, and now this is occurring more and more frequently, Firefox will just hang and say that "Firefox is not responding," and I have to wait ~30 seconds for it to unfreeze and continue using Firefox. I have tried every potential solution that I could find on the Internet, such as disabling hardware acceleration, creating a new places database, etc., and I still keep getting these 30 second freezes on a pretty frequent basis. Do you guys know what might be going on?

Firefox will start once (maybe) and then it makes no difference where I click from (tray, programs, desktop shortcut) Firefox refuses to boot up. I've tried re-installing multiple times. If I reboot, it will start. Also sometimes I will get a New tab but the page/URL never comes up. Firefox just hangs. I'm running Windows 11.

Firefox has been my favourite browser for years but I am about to uninstall and kick it to the curb!!!

Every time I want to attach/insert an image (on many different sites/platforms/apps) it freezes ~ I have to shut down and start again, losing whatever I have been working on. I have uninstalled and reinstalled a few times and have checked ~ all is up to date.

Any advice would be greatly appreciated!

Thanks a mil!

I am experiencing two critical problems with the latest version of Firefox 98.0

Every 1-2 hours the browser completely refuses to open any connection. It will not even open the local host 127.0.0.1 - The browser is functional, all of the buttons work. It just refuses to connect to anything.

Meanwhile Chrome, Vivaldi, Opera all open every webpage without a problem.

I first encountered this problem with the famous FoxStuck bug. After the bug was revealed and fixed the browser seemed to be working until now.

However since version 98.0 the problem seems to be back.

If I close the browser during these outages I can see several Firefox processes in the task manager. If I open Firefox again I am caught in an endless loop where it keeps saying Firefox is already running.

The only way to use the browser again is to either restart the computer, or shut down each process in the task manager.

Things I have tried to remedy this problem.

Windows System File Check Disabled all Firefox addons Re-installed the browser over ten times - Cleaned out the residual folders Tried the Firefox Extended Support Release builds Disabled all Firefox updates via the policies.json file Virus/Malware scans Tried various about:config switches

This happens on my work PC and on my home PC. I am using two different profiles on each one.

The weird thing is it is sometimes random. Sometimes it occurs once a day, sometimes it occurs multiple times in a day. The outages usually occur from between 2 - 5 minutes.

Tomorrow I will have to uninstall Firefox at work because I work in critical care for a health service. It's vital that we can access information seamlessly without a hitch. I've had to ask patients to wait 5 minutes due to this problem.

Is anyone else experiencing this problem? Is the infamous FoxStuck bug back again?

About a month ago, I started having a problem where all pages on YouTube randomly stop loading. It does this with no rhyme or reason and usually for around a minute at a time. It just hangs until it abruptly starts working again. Occasionally (like if I try to log out while this is happening), it will give me an error saying I'm "offline", even though I am most definitely not offline. During this time, all other websites (Google, Wikipedia, Hulu, etc) work fine, so I know it's not my Internet. Other than that, it doesn't give me any errors.

I am using a MSI laptop on Windows 10. Oddly enough, YouTube loads properly in incognito mode and in Windows Edge, but clearing my cache and cookies, disabling my extensions, and updating Firefox to the latest version didn't solve the problem. I even enabled each of my extensions separately in incognito mode while YouTube wasn't loading in a normal window, and each time YouTube loaded properly in the private window while simultaneously not loading in the normal one, so I know none of my extensions are causing the problem. Restarting my computer also didn't do anything. This problem persists when logged in or out of YouTube, no matter the account.

I reported this issue to YouTube back on December 29, but it hasn't been fixed. I also made a post on the YouTube Community a few days ago, but I didn't get any helpful answers. Any help would be appreciated!

I have an Apple M1 chip machine. Firefox isn't working. Happened before, downloaded new Firefox. Problem has recurred and I cannot remove old Firefox. I remove it from applications, reinstall, and then it tells me I already have Firefox open.