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Firefox "Clear Data..." selection box not working.

I'm running Firefox 91.0.2 on a UK Windows 10 PC. I'm simply trying to clear my browser cache, but not my cookies. My problem: (1) Click on the "triple bar" icon, top-rig… (читать ещё)

I'm running Firefox 91.0.2 on a UK Windows 10 PC. I'm simply trying to clear my browser cache, but not my cookies. My problem:

(1) Click on the "triple bar" icon, top-right, to open Firefox menu. (2) Click "Settings". (3) Click "Privacy & Security" on left side. (4) Scroll down (if necessary) to "Cookies and Site Data" section. (5) Click on "Clear Data..." button. (6) Two options are displayed: "Cookies and Site Data" and "Cached Web Content". I do NOT want to clear all my cookies as relogging into all my websites would be a pain. I ONLY want to clear my cache. (7) I attempt to click on the buttons to select the option I want, but the buttons appear to be UNRESPONSIVE. There are no ticks/check marks appearing. The only difference is that the border of the buttons changes colour slightly, but it's VERY hard to see. (Maybe this is connected with using the dark theme?) No matter what combination of button clicks I use, the two buttons remain unchecked, and they look identical. (8) If I click the "Clear" button a warning appears saying that all my cookies will be deleted. This is NOT what I want. (9) I give up and click the "Cancel" button. (10) I close down Firefox, return to the Windows desktop, and close down all possible applications and processes. I try to repeat the above steps, but the same problem happens again. (11) I give up and try to create a Firefox bug report, but I find there is now no bug reporting facility! Users can no longer submit bugs for Firefox!!! So I come here and post my problem, hoping that the community can help. (12) Thanks for any help offered!

Задан keith.c.ballard 1 год назад

Дан ответ jscher2000 - Support Volunteer 1 год назад

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Same problem crashing on shutdown tried every muther....... thing no one knows how to help embarassing!!

bp-d23e9518-4e76-45df-b094-2e9300210828 8/27/2021, 9:11 PM View bp-91e88975-bc86-438f-b7c4-7077c0210828 8/27/2021, 9:11 PM View bp-ab26b6f6-7644-48d0-899a-04f1b0210… (читать ещё)

bp-d23e9518-4e76-45df-b094-2e9300210828 8/27/2021, 9:11 PM View bp-91e88975-bc86-438f-b7c4-7077c0210828 8/27/2021, 9:11 PM View bp-ab26b6f6-7644-48d0-899a-04f1b0210828 8/27/2021, 9:06 PM View bp-f91c49cf-848d-4bbe-8aea-342710210828 8/27/2021, 8:54 PM View bp-59662c27-2ec1-4ee6-a129-455de0210827 8/27/2021, 6:56 PM View bp-0d6085c9-d6a2-4b09-b5ac-019b60210827 8/27/2021, 6:56 PM View bp-7d61f47a-52be-4eb8-bfae-d72820210

Задан fanucweld 1 год назад

Дан ответ cor-el 1 год назад

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Help...PLEASE?? My pinned sites are all gone but by entire library of bookmarks was loading..

I'm in tears here....I am NOT a "techie" and have been using Firefox for years. Recently, Every. Single. One. (102) of my bookmarks started loading when Foxfire opened...… (читать ещё)

I'm in tears here....I am NOT a "techie" and have been using Firefox for years. Recently, Every. Single. One. (102) of my bookmarks started loading when Foxfire opened....and I could not get to my pinned tabs (my JOB) until I shut them down. So, I went in a did a "do-over" (reset Firefox back to defaults)...but now all of my pinned tabs are gone and the bookmarks are still showing up on the start screen...although not loading. I've got so much work to do and I'm totally stuck here. Is there ANYTHING that can be done? Thank you in advance.

Задан dawn.crowe89156 1 год назад

Дан ответ cor-el 1 год назад

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Extension: Clicked "Remove from Toolbar" & cannot find it in customize section (tried reset)

I removed bitwarden & grammer & spell checker extensions by clicking "Remove from Toolbar" & cannot find it either in the customize section even after resetti… (читать ещё)

I removed bitwarden & grammer & spell checker extensions by clicking "Remove from Toolbar" & cannot find it either in the customize section even after resetting to defaults.

Thank you

Задан jonathanvojtush 1 год назад

Дан ответ jonathanvojtush 1 год назад

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Firefox no longer works with Amazon Prime video

Firefox was just updated to version 91.0.2 (64 bit), and now the l;inks on Amazon Prime video no longer work. Many of the links take me to my Watchlist. I tried accessing… (читать ещё)

Firefox was just updated to version 91.0.2 (64 bit), and now the l;inks on Amazon Prime video no longer work. Many of the links take me to my Watchlist. I tried accessing the site using Chrome and Edge - no problems with those browsers. Firefox was working with Amazon last night, so this is something that happened with the recent update.

Задан darweb2 1 год назад

Дан ответ darweb2 1 год назад

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PDF Settings have no effect

I use Firefox to open a webpage that has PDF forms that I use routinely. Up until yesterday, 8-24-2021, I would click on the link and the form would open in Acrobat as I… (читать ещё)

I use Firefox to open a webpage that has PDF forms that I use routinely. Up until yesterday, 8-24-2021, I would click on the link and the form would open in Acrobat as I desire. Yesterday they started opening in the built in PDF preview, which I am sure is nice for some who just want to read a document, but does not meet my needs for signatures, etc.... I am guessing there was an update that was installed. I changed the settings to open PDFs in Acrobat and it continues to open them in the previewer. I change the setting to ask what to do and it continues to open them in the previewer. Is there an additional setting that I am missing someplace?

Задан Dave Russell 1 год назад

Дан ответ JP 1 год назад

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Firefox window does not open properly.

I've just upgraded to Firefox 91.0.2 (64 bit) on a Windows 10 system. Clicking on the Firefox icon on my toolbar indicates that the program is active, but no window appea… (читать ещё)

I've just upgraded to Firefox 91.0.2 (64 bit) on a Windows 10 system. Clicking on the Firefox icon on my toolbar indicates that the program is active, but no window appears. Trying to close the program by right-clicking doesn't do anything and I have to use the Task Manager to get rid of it. The attached screenshot shows what happens when I hover the cursor over the taskbar icon.

Clicking on a URL sent me in an email also does the same.

Oddly, right-clicking and selecting 'open new window' works, so I can still sort of function, but it's a real pain.

I have only one monitor, so it's not a dual-monitor issue.

Задан ptoye 1 год назад

Дан ответ ptoye 1 год назад

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91.01 caused all web pages not to display colors, check boxes, contrast as the web pages normally appear

I'm using Mojave on desktop Mac. After Firefox automatically installed 91.0 and or 91.01 on to my Mac even though the setting required my assent, it appears that 91.0.1 … (читать ещё)

I'm using Mojave on desktop Mac. After Firefox automatically installed 91.0 and or 91.01 on to my Mac even though the setting required my assent, it appears that 91.0.1 caused all web pages not to display colors, check boxes that I can see when I check them, color contrast on the web pages, and in sum no web page that I visit appears as it normally appears. Attached is a PDF of a screenshot of what I see when I search for "NOAA" and the page comes up so as to convey what's wrong with the web pages. You can compare what I see to what you see when you use the search tern "NOAA" [unless you have the same issue I have :)].

So, "How can [you] help?" You can help by providing me with a solution, fix, or guidance by which web pages will appear normally or a method by which I could revert to Firefox pre-91 software. It's impossible to use Firefox as it is now and so I downloaded Microsoft Edge which will have to do for now. Thank you for paying attention to my issue. Marty.

ps: I checked the box next to "Email me when someone answers the thread: but I cannot tell if it was worked because the check cannot be seen.

Задан marty4 1 год назад

Дан ответ FredMcD 1 год назад