Форум поддержки Firefox

When I try to play a video on Firefox desktop, it takes it a long time to load. Once it has loaded, whenever I pause it for more than a few seconds, or if I try to skip around the video (either by clicking around in the loaded section of the progress bar or using +/- seconds buttons), the video begins buffering again before the video resumes. This makes it extremely difficult and frustrating to watch anything that requires me to pause, rewind, or fast forward. I've noticed this issue affect multiple video viewing sites, such as YouTube, Vimeo, and Netflix. My roommate also uses Firefox, but doesn't have this issue, so I know it's not a problem with my internet. I thought it might be a problem with my computer, but I tried to replicate the issue in Chrome and everything worked fine there. The issue has persisted almost a week. I have:

• Rebooted my computer several times
• Deleted my history/cache
• Disabled my extensions
• Turned off Java scripts in firefox (this disabled my ability to load sites like YouTube completely, so I turned it back on)
• Updated my computer
• Updated my graphics drivers
• Refreshed firefox
• Uninstalled and reinstalled firefox (and rebooted my computer)
• Uninstalled and reinstalled firefox AND deleted all the data it stored on my computer (and rebooted my computer)

I am currently using version 123.0.1 of Firefox. My OS is Windows 10 22H2.

I have been experiencing a problem with Cloudflare specifically on one site (character.ai) and when the verify you are human pops up. It takes me in a seemingly infinite loop. On the Cloudflare community site they say it could be because of things like adblock but even without any adblock or anything of the sort on it does the same thing. Sadly Cloudflare community doesn't support being used on Firefox. So maybe they don't support being used on Firefox in general? I have contacted the actual websites support but they don't seem to even read submitted inquiries because I never hear anything back from them except the automated message they received it. It is now preventing me from using certain things in general which as before it wasn't that big of a deal but recently they changed the site layout and still allowed you to use the old layout but the verification blocks you from using the old layout. The first one is one from a couple of weeks ago when it only effected me trying to open things in a separate tab and the second one is the newer one which prevents me from accessing the old layout. I'm not sure what to do about it since nothing I specifically could do to solve it has helped. I have opted into sharing data under troubleshooting IDK how well that'll help.

I have Firefox on Windows, Linux, and Android. Anytime I use Firefox on a desktop, it sends me to Tornado Alley in Kansas. However, I am not in Kansas, and I don't have dog named Toto either. I am in the Detroit area. If I use other browsers, I don't have this problem. It only happens on desktop computers. On my cell phone it shows the correct location. I have already done the simple troubleshooting measure (for a year now: clearing cache, uninstall, reinstall, etc...) and NOTHING removes me from this Tornado Alley, Kansas location on the Firefox browser. If I use Chrome, Opera, Edge, etc... I don't get this problem. It must be something in the Firefox program.

Hello,

Is there a way to disable extensions in Kaspersky's protected browser ? I use it for all banking operations, and sometimes they disrupt usage...

I'm using Firefox on Windows 11.

Frequently, copy-and-paste quits working.

I restart the browser and refresh the browser; sometimes it starts working, but most of the time it doesn't.

Restarting my computer seems to restore the functionality.

This has been going on for a few months now. Using version 123.0.1 (64-bit).

Does anyone have any suggestions? Thanks.

Hi.

Ever since I upgraded to version 123.0.1, I am constantly getting slowness on websites stuck in "Performing a TLS handshake..." Eventually the websites load, but it's frustrating. I have read about the various solutions and have tried the following: Disabled IPV6 Refreshed Firefox Reloaded Firefox Disabled and removed all extensions Restart in safe mode Create new profile

This was not happening in version 122 and before. Microsoft Edge does not have this problem, but I prefer to use Firefox. I am running Windows 11 Pro. Any ideas?

Thanks

Using the arm64 version of Firefox on a Surface Pro X causes several graphical issues. These issues started either with a update of Firefox or drivers.

This topic has already been reported, please see here for more information and documentation: Reddit: https://www.reddit.com/r/firefox/comments/182iojx/firefox_arm64_graphical_problems_on_surface_pro_x/ Mozilla Connect: https://connect.mozilla.org/t5/discussions/firefox-arm64-graphical-problems-on-surface-pro-x/m-p/52086

What can be done to report this issue and help it getting fixed?

Hi All I have firefox 123.0.1 and don't have widevine! my OS is NetBSD 10 what's the best/easy'ish way to add this as channel 4 & 5 UK broadcaster require widevine installed and I can't find in the add-ons widevine!!!!

I am sick and tired of Firefox denying me access to common store websites. How do I turn off your firewall? I want to shop on Lowes.com and I cannot get access. Firefox is proving recently to be more of a problem than an asset.

My Kaiser website kp.org can't come up...the following error message:

"The page isn’t redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

   This problem can sometimes be caused by disabling or refusing to accept cookies."

I continued reading on FireFox, and found that there is a "Refresh" procedure that might work, AND IT WORKED!

I'm so glad. Thank you. Of course it brings up other issues that may need attention, unrelated.

Hey!

So since yesterday I can't use my hotmail/outlook anymore!

I can still use it on other browsers & I can just surf the web just fine. But outlook? Nope. Reading messages work, but they still appear as unread when I go back to my inbox. I can't send an email, cant save drafts or do anything.

Pretty frustrating. What can I do? I updated the browser again, rebooted pc & I also tried deleting cookies

Hi I recently was hacked unfortunately due to a stupid screw up involving a person who had hacked a friend's account and had me download some malware disguised as a "game he worked on" and managed to get all my passwords stored in Firefox (spent 9 hours straight changing all 200 of them and wiping the laptop). I believe I am misinterpreting some things on how secure the storage of passwords are for Firefox as I thought using the "Primary Password" function would encrypt everything properly. The hacker proved he had them unencrypted sending some examples to me to flaunt.

Was he able to attain access to the passwords due to me already having firefox open when I was compromised (even if the primary password is asked before entering each password?) Or is there some issue with firefox not storing them properly? Or is there some other less know issue with windows or edge or something "stealing" the passwords and storing them in an unencrypted file without me knowing?

This whole thing makes me feel less trustful of firefox to say the least and while the hack itself was my fault I just want to know if there was something else I could have done other than using keepass or some other password manager to exclusively store passwords (which is what I am going to do now and probably should have been doing)

TLDR - Primary password did not stop hacker from seeing passwords - Any clarification on whether this was my fault in trusting it for such things or if there is an actual issue with firefox's approach

Thanks for any help or clarification.

I can't copy and paste from Marriott.com (the property names as per attached screenshot from Edge) and from Hilton.com (see attached screen from Edge text can be selected) but still can copy and paste using Edge, Brave, Chrome, Vivaldi...

I have tried disabling add-ons, still cant copy and paste.

Hello. I experience a problem that occurred 2 days ago. Firefox seems to ignore my preferences of opening previous windows and tabs, also it ignores pinned tabs. Some of websites disappear from the history (let's say i opened few windows to check if tabs will be saved by firefox, closed browser, opened it after few minutes: tabs are gone, history has only few of websites that were open. I tried to look for the problem by myself but failed. I will be grateful for your reply, thank you in advance.