Форум поддержки Firefox

I'm trying to create a FF account, but when I put in my e-mail address I get the error "Primary account email required for sign-in". I may have in the past used an old e-mail address, but that address is old and now gone.

I can't log into FF with the old account because it wants to send a confirmation e-mail (to an address that no longer exists). So my main e-mail address is now blocked from being used with FF.

I had to create a new e-mail address just to create an account to post this, but I really want to be able to use my normal e-mail address so I can use sync. Does anyone know how I can do this, or are any admin people able to help me fix this?

I created a Firefox Account yesterday and immediately unsubscribed from all Email Alerts.

Today I received another Email from Firefox titled 'Superpower #2: protect your whole device with a VPN'

I have yet again unsubscribed from all Email Alerts using the same methods as before, provided in the Email.

How do I ensure that Firefox do not email me regarding anything? I like to setup block lists as a last resort.

Hello Mozilla Community,

Mac has keyboard text replacements where a text input entry can automatically output a word or phrase.

i.e. When I type "ty", it will automatically output "thank you".

I am aware of previous queries and solutions in the form of extensions or add-ons. However, this is not reasonable if there are dozens of these text replacements already inputted in to Mac OS.

It is worth noting that this is not an issue in Google Chrome...

Thank you in advance! (tyia) ; )

How to force Firefox stop autoplaying videos when I'm switching to the i.e. new YouTube tab, but in the same time do not pause a next video on YouTube playlist. Some time ago it worked well, but now if I set Block Audio or\and Video in settings, I have to manually click Play, and with Allow Audio and Video chosen it starts playing video immediately after I click on another tab.

I am not a sophisticated computer user and I have some cognitive problems due to age and illness so please be as simplistic as possible with any response. I was trying out new features and now have the private browsing icon on the bottom bar on my screen. The color purple triggers strong anxiety for me so I just want to get that off my screen. I won't be using private browsing so I want to remove it. I tried to drag it to the recycle bin but couldn't get rid of it that way. Please help me remove that icon from ever being on my screen. Thank you.

bookmarks text white on white

Firefox updated to 106.0.2 (64-bit). When I click the sidebar icon, my bookmarks appear on the browser's left side as expected. However the text is not visible. If I hover my mouse over an icon is the list for a bookmark, the link appears. Also not all the bookmark icons appear. There are gaps between bookmarks on the list. Again, I have to hover my mouse over those gaps for bookmark info to appear. How do I make my bookmark list readable/usable again?

So I had a laptop that had to go under repair (device A), so had to use a different computer (device B). I sign into Firefox, and I can see the synced tabs from device A. For various reasons, the very next day I had to transfer to another computer (device C), so I logout of device B, and login into Firefox in device C. The synced tabs are no longer visible, even though in my account it says device A is still connected to the sync.

Bookmarks and such still load up just fine, I just can't see the device A synced tabs at all. Any clue why this is happening?

Also, is it normal that my email is still showing on the device B menu? Even though it says I logged out successfully, and device B is not showing in sync anymore, in the actual computer it's still showing on the menu above the "new tab" option. How do I remove my email from showing in that particular browse? Uninstall the program entirely?

The tool tip colour for the Downloads is white text over a yellow background - it's practically impossible to read. Perhaps this is an error with the release, but if not, can this extreme lack of textual contrast be changed? I need dark / black text on light backgrounds.

I forgot my "primary password" so I reset my password twice today. However, the browser pop up window keeps asking me for my "primary password" and this pop up window will not accept the new passwords. I also deleted Firefox from my computer and re-downloaded it, but this did not help. I attached a picture of this pop up window that has not updated even after I reset my password. I also cannot log out and log back into my firefox account in my browser without entering this password.

Is there anything else I can do? I understand that my data will be lost when I reset the primary password.

Since the recent Update October 2022 Firefox is not mirroring Video from Netflix. It mirrors the home screen but when I go to play a movie/show it shows a black screen and audio. I have tried everything that's been suggested. Turning every off, device, modem router, apple box but nothing is working. This is very inconvenient. Please Help

My original primary email is no longer functional, it was an ATT account compromised in a yahoo.com data breech some years ago. I was no longer an ATT customer at the time, so it would not let me log in to change my password. Now I want to remove it from firefox, and to do that I have to provide a confirmation code sent to that dead email account. Is there some other way to remove it and switch a current email address to my primary email?

Iv used firefox forever and never had this problem for a week not i cant play youtube videos but i can stream anything ells. Iv removed extinctions reinstalled and so on it will for but when I exit out of firefox and go to reopen it youtube wont work again. The page will load everything but the video i just get a black loading video.

Hi Can you tell me how to revert to the old password that I mistakenly replaced with the new one when I saved the site? I really need to restore the previous password to the site!

Is there any way to make firefox respect default communication and playback devices? As it stands right now, if I wanna chat with friends on facebook then I have to go through Windows and force firefox to output audio to my headset, which means that if I wanna watch a video as well, the audio from that no longer comes from my sound system, but my headset instead. When seraching for 'audio,' 'sound,' or 'playback' in the settings (after going through them all manually) I can't seem to change that. Chrome did it just fine..

I keep getting a notice that says "this VPN download may contain a virus that can infect my pc. Make sure that I want to download it". I don't understand why I'm getting this warning about your product. I just paid to get this extra protection and now I don't know if I should download it.

Please advise.

Thank you.

Imported bookmarks html from Firefox (win 10) to Firefox (win 11) not showing on bookmarks only on Manage Bookmarks.

I only see a few dozen random bookmarks when I go to the three slash "Open Application Menu" and none of the Folders. If I go into Manage Bookmarks I can see the folders and other missing bookmarks.

I am rebuilding a laptop and thought I'd go back to using Firefox after a stint with Opera.

I have 106.0.2 installed and all seems to be good except I can't get into any of my web sites that require a yubikey for the 2FA.

The key simply doesn't work (for example twitter).

I have found the suggestions about turning on the webauth flags (which were already active by the way), but that hasn't helped.

The key works fine in Opera which is annoying.

Is there a way around this or do I give up on firefox again?

Ta Peter

i accidentally deleted 1 month out of my history from the side tab, is there any way to retrieve it back, i have not shut down FF as yet. thank you in advance. Garry (member)

I've tried refreshing and using it with zero addons. At the moment it seems to be freezing after I copy things from a textarea. It started freezing just after the Windows update... core isolation is OFF (laptop doesn't support it)... Firefox is at the latest version too.

Firefox update just changed top menu bar color setting to RED. Awful!!! How do I get back to reset the top color bar? Have spent 30 minutes trying to find answer without success