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primary email changed - still remains the same on www.mozilla.org ?!

I changed my primary AND secondary emails of my Mozilla account (in Firefox' settings), as the old one was part in many data leaks. When accessing the account settings in… (читать ещё)

I changed my primary AND secondary emails of my Mozilla account (in Firefox' settings), as the old one was part in many data leaks. When accessing the account settings in Firefox, all is well. BUT coincidentally, after activating Mozilla Monitor, I saw that my OLD email is STILL saved on the settings page of www.mozilla.org/de/newsletter/existing/?fxa=1 (see screenshots).

Also, when trying to login using the DELETED, old email (bum*******.de), Mozilla tells me "must use primary email to login", meaning, they still didnt really remove that one!

Why is it still there and why didnt Mozilla change it?? I want it GONE!

Задан nicogross 4 месяца назад

Последний ответ от Konstantina Papadea 4 месяца назад

entering birthdate without direct input is stupid!!

I am 68 years old. I attempted to enroll in the identity monitor program. This requires a birthdate to be entered. The entry means involves scrolling by month to move the… (читать ещё)

I am 68 years old. I attempted to enroll in the identity monitor program. This requires a birthdate to be entered. The entry means involves scrolling by month to move the years back. There is no years selection. I need to scroll 800 months to enter my birth year... NOPE!

Задан Fraser Henderson 3 месяца назад

Последний ответ от jscher2000 - Support Volunteer 3 месяца назад

How do I change my secondary email to my primary email?

I need to update my email to my new account. I list it as my secondary and need to make it my primary email. When asking this question I got a response that there was a… (читать ещё)

I need to update my email to my new account. I list it as my secondary and need to make it my primary email. When asking this question I got a response that there was a "make primary" button next to the secondary email that you could use to perform this task. My account does not have that option. I changed my email last year and need to correct it for my Firefox account. Please help.

Задан lips111 3 недели назад

Последний ответ от Paul 3 недели назад

Change username, not only profile name

I am returning to Firefox and need to reconfigure my account to a different email address as username. From what I can tell, I can change my profile name but the username… (читать ещё)

I am returning to Firefox and need to reconfigure my account to a different email address as username. From what I can tell, I can change my profile name but the username will still be the old email address. Is my only option to start again with a new account? If so, how can I do that and completely remove the old one?

Задан bruis1 1 месяц назад

Последний ответ от George Kitsoukakis 1 месяц назад

Username change

Hi, I found this page in the support forums which kind of answers my question, but it says in order to get my username changed (for the same reason the original poster of… (читать ещё)

Hi, I found this page in the support forums which kind of answers my question, but it says in order to get my username changed (for the same reason the original poster of that page was requesting it) I need to contact an administrator. However, there's no information on how to do that and the thread is archived.

How do I contact an administrator in order to request this change?

Задан Lorien 3 недели назад

Последний ответ от James 3 недели назад

Primary email address got deleted because I haven't logged into it in a long time so I can't get the code to add a new email address to my mozilla account

The primary and only email address I have set for my mozilla account, while it was my main email address at the time that I signed up, had become clogged with too much da… (читать ещё)

The primary and only email address I have set for my mozilla account, while it was my main email address at the time that I signed up, had become clogged with too much daily spam nonsense, so I had made a different email address that I switched to using. Apparently, since I hadn't logged into the first email account for a certain amount of time, the account provider deleted the account, so when I decided to try to change my primary email account that I have listed on my mozilla account, but when I tried to add a secondary account like it says your required to do so you can change the primary, mozilla wants me to enter a code sent to my primary email address to prove I am me, and therein lies my problem. I can't get into the primary email account because it doesn't exist anymore, so I need a new primary email account on my mozilla account, and I can't add a new email account to my mozilla account because I can't access the primary email account. I can't find a contact help link or anything, the closest I could get was this link that sent me here to the forums. Can somebody help me out?

Задан Greg 1 неделю назад

Последний ответ от 2564329730 1 неделю назад

Edit e-mail

How do I edit my e-mail address to a new one? I have to change all my accounts due to my current e-mail provider retiring their domain and switching to a new one. … (читать ещё)

How do I edit my e-mail address to a new one? I have to change all my accounts due to my current e-mail provider retiring their domain and switching to a new one.

Задан jtallent 3 недели назад

Последний ответ от wirkutskijkarl 3 недели назад