Форум поддержки Firefox

i have lost everything and struggling to get all my bookmarks back after a update from firefox- HELP! Is there a number where someone can talk me through this as I cant seem to sort it from the support pages

All my Bookmarks and Tabs have vanished after the Firefox 82.0.3 update yesterday. Related? Searching for hours, including Firefox site and cannot find solution. I noticed 'Restore Previous Session' was recommended as a 'fix' at some links. Mine is grayed out...if that matters. I have VERY important bookmarks, including links related to Hurricane Sally destruction to my home. PLEASE HELP! I'm not very computer savvy, so 'instructions for dummies' would be helpful. PS...I was able to bookmark this page, but at least 100 bookmarks vanished. Tabs & Bookmarks are fine with Safari and Chrome. Unfortunately, I rarely used those and did not migrate most Bookmarks to them. Lesson learned. Thanks in advance John

Since refreshing Firefox, my bookmarks have disappeard from the bookmarks toolbar, there's nothing there. But Bookmarks are correctly selected in 'view', and also in 'configure', and the list of all bookmarks shows my usual bookmarks located in the toolbar section. I have no idea what to do about this. I attach a screenshot showing the empty area under the addrss bar.

Hi guys & gals, Woke up this morning to a Mozilla update (version 82) & I cannot for the life of me get any of my Bookmarks back. I have tried restoring from Show All Bookmarks, but no dates are populating. I have tried the Mozilla Profile on my PC, also with no luck. The only thing I haven't done is restored my PC to a previous time. This is very frustrating!

Any assistance would be most appreciated. Cheers Max

When I click on the Fire Fox icon, I get MSN and Bing. I don't want MSN Outlook and Bing to show up. I can not retrieve my bookmarks. I can not even open my e-mail.

Please help!

Ralph

My bookmarks have been lost. I think they're gone forever. I really needed them for work. A certain person hacked into my 1password account. I know it's "impossible" but not if someone knows you and is determined and smart. Anyway, he changed the email associated with my account, but not the password. I had to restore my computer. I downloaded Firefox and was logging in. I was prompted to enter the "original" email. Huh? I tried various ways to access my account using the email I knew was the right one to no avail. I had a recovery key, but no place to enter it. I was told I'd be sent an email. No.

A different email worked. But my bookmarks are gone. Any ideas on how i can recover them? I really need the bookmarks. And why would they disappear if the password wasn't changed?

I hope I missed something - like a created a second account without realizing it. Thanks for your help.

Bought a new desktop PC; Old computer had firefox with several bookmark sites with saved passwords. Downloaded firefox app onto new computer. However, I thought once downloaded, all previous bookmarks/passwords would automatically transfer but I am unable to find. Any suggestions would be appreciated. thank you

I used some software that damaged one of the Windows user accounts (a local account, not a Microsoft one). I can no longer open Firefox to export the bookmarks. However, from another Windows login I am able to access the profile files, where a page on this site (https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data) says they are stored. I copied both folders to the desktop of the other user account. Now, how can I get Firefox to access the data in those files? I would like the passwords especially, but also the bookmarks if possible. I'm willing to open an entirely new user account on the computer, if that is required, and deposit the files there (I'll probably end up doing that anyway; the user account they came from is damaged beyond repair, and the one I'm using now is for business, not my personal use).

Have lost all bookmarks and can't seem to set any. Using Restore shows a list but says can't use file on every one. Looks loke lost forever! ... but how to set up new ones and why all lost? .. a recent F/F update gone wrong? Mhs

My bookmarks have been lost. I think they're gone forever. I really needed them for work. A certain person hacked into my 1password account. I know it's "impossible" but not if someone knows you and is determined and smart. Anyway, he changed the email associated with my account, but not the password. I was logging in, and was prompted to enter the "original" email. Huh? I tried various ways to access my account to no avail. I had a recovery key, but no place to enter it. A different email worked. But my bookmarks are gone. Any ideas on how i can recover them?

I have been using 64 for quite some time. Just downloaded the new version. All of my bookmarks are gone. When I go to the old 64 just a spinning icon and each tab is completely blank. I'd really like to continue using firefox. Running a business, I have not choice at this point.... had to migrate all tabs to Safari so I can work.

Any ideas? Anyone? Bueller? Bueller?