Форум поддержки Firefox

How is it possible to just lose all my bookmarks and all of my passwords just because I asked for a new password? Why there is no message that says " When you ask for a new password you will lose all your data"? Is there any other way to recover all my settings and bookmarks that I have stored?

It's unnacceptable to advertise that you are the bigest browser yet never had this issue on Chrome or any other browser! If there is no other way to recover all my data because I have also reinstalled my Windows, from scratch and I do not have the back-up locally, than, I will forever give up on this browser and will make sure that I tell everyone to stay clear of this browser!

Thank you and I await your response!

I am trying to find answers in relation to my Favourites shorcuts not showing the Icon for some well known websites e.g BBC World News, CNN. Once answer found on the Firefox Forum is: Make sure that you allow pages to choose their own fonts.

Tools > Options > Content : Fonts & Colors > Advanced: [X] "Allow pages to choose their own fonts, instead of my selections above"

This is just typical of many answers I find on the Firefox forums whereby the suggested solutions seem to bear no resemblance to my Firefox system. Am I using something different? Everything points to me having the latest up to date version of Firefox. For example if I click on the four horizontal line hamburger on top right of the screen I do not see anything that begins with "Tools" in the menu options. I see "Settings" and "More Tools" but none lead to "Options>Content: Fonts & Colors> Advanced: [X]. simarly, If I click on "Tools" in the menu at the top of the Browser nothing leads to "Options". Any suggestions please?

I have some Bookmarks on my laptop. I have some of these Bookmarks (Not all) on my tablet, plus some other Bookmarks.

If I sync them, which direction does the sync work in? Will all my Bookmarks on my laptop now appear on my tablet (Which I do not want to happen)? Will all my Bookmarks on my tablet now appear on my laptop (Which I do want)? Will I end up with two copies of most Bookmarks, because all my laptop Bookmarks are transfered to my tablet, plus all my tablet Bookmarks are transfered to my laptop?

I cannot find any explanatioin of what Sync actually does.

I have been using Firefox for YEARS. I love it, and have always been able to sign-in from a new device and have my bookmarks brought to my new device. For some reason, that is not happening this time.

When I click to sync or import bookmarks, the only options I have are Chrome, a couple others, and from Firefox HTML or CSV file. I do not know how to save the bookmarks. I would think that I could save them on a external hard drive and bring them over, but I do not know that process. It was so much easier when I could log in and bring them over.

Please help. I was so confident when purchasing this new laptop, now I am a bit irritated. Please explain how to bring my bookmarks over to my new device.

Thank you!

Something is not working for my syncing data for my new computer coming from my older one that was working fine....none of those bookmarks are around, no matter where I look, I cannot find all of my highly needed bookmarks that I have had for years...all gone. I need some help please. Thanks.

Hi. Not so much as a bug report but a feature request. I am attempting to add the same URL to two separate bookmark folders on my bookmark toolbar so that I may have a better chance of finding it in six months when I'm likely to need to visit that website again. The reason is that the website in question fits neatly in terms of subject into two of my folders.

At present in Firefox, if you place a URL in a bookmark folder then try to place it again in a separate folder then Firefox appears to remove the URL from the first bookmark folder and place it in the second. It would be handy for Firefox to either just accept the second placing or display a dialogue box pointing out that the URL already exists in another folder and asking if the user wants to a) move the URL to the place where the user tried to place a new bookmark, or b) go ahead and place a duplicate in the newer folder c) cancel the request.

I'm a long term user / fan of Firefox and have no intention of moving browsers. This functionality would be very useful. Hoping you can action this in the next update.

Regards

Martin

This morning, my Firefox browser was unable to open so I downloaded it again and tried to sync up my browser using my email address. When I used my email address and reset the password, a much older version of my browser without all my bookmarks logged in. I've only use the *hidden for privacy*@gmail.com email address so I'm not sure if I have two profiles under that email. On my phone which has been sync'd to my profile for years, I have all the bookmarks that I've been using for year. I don't want to sync it now so I don't loose it.

I Cannot restore 3/1 or 2/29 Bookmarks!!! What's going on with Firefox??? Now, all there is in my Bookmarks are five listings saying, " BS2trash folder for undo of bookmark deletes- DO NOT REMOVE ..."

I wouldn't have to do this except that somehow, a Bookmark folder disappeared. All too often is has occurred. I have many, many very important Bookmarks. How can I get them back---and soon?

I don't have a home page button on my browser. How do I add a home page button? Also, when I navigate to a new page my bookmark tool bar at the top disappears. I only have the bookmark tool bar on my home page. I want it to show on every tab I open so I can easily navigate from there rather than having to go back to my home page every time. This problem started when I got a new computer. The browser works fine on my old computer.

My Bookmark Star now can only edit my bookmarks. I can't use it to actually go to a saved bookmark and click on it. I can't add any images to show what's happening.

Hello. I have 2 Other Bookmarks Folders. One near the top under the Bookmarks Toolbar & one at the bottom. They seem to have the same folders & bookmarks. I'd like to delete one, but I'm apprehensive about that because I think I would end up deleting both of them.

Any suggestions. Why do I have two? Thanks In Advance, Carol

Hello, after I installed Firefox ESR, all my bookmarks disappeared. Is there any chance to get them back, as well as my browser extensions? I would like to go back to the state before the installation of ESR.

I'm just wondering why I can no longer change book mark size on FF. Even more strange I can't find anyone on the internet who has anything to say about it. Their are some fixes but they are like from three to five years ago. And it's not for the current version of FF. What is going on? Why can I no longer change the book mark size? I have a desktop.

For years had bookmarks in folders showing on Bookmark Toolbar. Today they are all gone. Still in my Bookmarks on the drop down Menu, but not appearing on the Toolbar. Please help. Can't seem to drop and drag them there. Also, the Bookmarks Toolbar keeps disappearing every time I go to look at a new tab.

I received a virus message alert that popped up on my screen. I then hit control alt delete and shut down Firefox, when I reopening it, my bookmarks were gone and not even able to add new bookmarks. An error message stating something like, another program is using the file keeps appearing. I'm able to log into a different computer and my bookmarks are there.

Since the last update of Firefox, I now have to right-click and select "alway Show" the Bookmarks Toolbar. Then it disappears when I go to a site!!! Please tell me this is a glitch and you'll fix it soon because the toolbar always shiowes uder the search bar and this right-click-select is really anoying. I use a MacBook Pro runig Sonoma 14.3.1..... thx for your promp attention BZ