Firefox: форум сообщества

Hello there,

Please protect my accounts from the hacker, any suspension by the malware attacks, you can directly email me for the activity.

Thank you very much.

Michie

I'm having an issue removing a device from the Send to Device list on Firefox for Android. I have logged out of the device via my account settings, have logged out and in of Firefox Sync, and deleted all data held in the Firefox app but the old device is still showing up in the Send to Device list, despite the fact that my account isn't even logged in, so I'm very confused as to why this is happening. Does anyone have any advice or recommended troubleshooting steps? Thanks!

I got the message see beloy (French text translated by Deepl into english). The full french message is attached. "Mozilla logo Your Mozilla account and data will be deleted in 7 days Your Mozilla account is used to access free privacy and browsing products such as Firefox sync, Mozilla Monitor, Firefox Relay and MDN. Your account and personal data will be permanently deleted on Thursday, May 15, 2025 due to your inactivity."

I can't understand this messsage as I use daily several times the Mozilla products Thunderbird and Firebird. Please dont cancel my account as it would have catastrophic consequences. Please tell me what I should do to avoid that cancellation.

Please give me directions as to what I need to do - I'm 83years and not very techy........I would like to remain with my current situation online....please direct....thank you

I'm trying to add a new email address to my account as I'm getting rid of my old email address. When I try to add it, it tells me it's already in use on another account. (I'm pretty sure I haven't used that for another account, but maybe...)

When I then try to login using that email, or reset the password, it tells me "Primary account email required for login/reset". Now I'm pretty darned sure I haven't used that email for another account with yet a third email address. How do I go about deleting whatever account that is so I can use my email address with my existing account?

My Google account work, but gmail ********@gmail.com do not work on My PC at all. But on mobile still work. If You have any replay, please send to recovery mail ****@sbb.rs (email redacted by a Moderator)

I keep getting email from accounts@firefox.com saying my account is going to be closed since I haven't used it in two years. I use it constantly! I have it downloaded to my Dell laptop, and I use it all the time. Is this a scam?

Hi, I keep receiving an email regarding this issue.

Your Mozilla account and data will be deleted Your Mozilla account is used to access free privacy and browsing products like Firefox sync, Mozilla Monitor, Firefox Relay, and MDN. On Saturday, May 17, 2025, your account and your personal data will be permanently deleted unless you sign in.

Could you please help me sort it out? Also, see the attached screenshot.

Thank you.

Cheers, Raja

I continually received messages from Mozilla stating that my Mozilla account and data would be deleted.

When I enter the verification code I received over email, it says "Bad request: Something went wrong. Please close this tab and try again."

There's no bad requests in the Network tab under web developer tools.

Hallo, "hr Konto und Ihre persönlichen Daten werden am Samstag, 26. Apr. 2025 dauerhaft gelöscht, da Sie nicht aktiv waren. Melden Sie sich an, um Ihr Konto zu behalten Wenn Ihr Konto gelöscht wird, erhalten Sie weiterhin E-Mails von der Mozilla Corporation und der Mozilla Foundation, " diese email habe ich heute erhalten, Absender ist: mozilla accounts@firefox.com da ich seit Jahren problemlos Thunderbird und Firefox verwende, glaube ich, dass es sich um fake handelt. Ist dies richtig? Freundliche Grüße Fischer