Форум поддержки Firefox

Dear Firefox,

I had to buy a new computer and when I tried to sign in to my Firefox account I could'nt remember my password, so I had to reset it. Doing so I lost all my bookmarks.

Is there a way that I can recover them.

Many thanks.

Greg.

[email removed from public]

Hi all,

I have stumbled upon an issue. I am running the 111.0 (64-bit) Firefox desktop version and I have deactivated all telemetry options under 'Firefox Data Collection and Use'.

However, the browser keeps attempting to send telemetry data, calling: "incoming.telemetry.mozilla.org", which I have blocked with custom DNS filtering.

I am quite disappointed by this and somewhat perplexed that this is happening given that the browser doesn't seem to be respecting the fact that I disabled all 'Firefox Data Collection and Use' options? Why is this happening and how can I fully deactivate telemetry collection beyond this?

Why do I have to keep signing into my accounts, such as Google, Facebook and Youtube...plus others each week when I go back to the accounts. New, since November 2022, computer and for weeks this doesn't happen, but then each week I have to go through security to get into my account.

Please allow me to visit http://www.hbdc.ddns.net:8080 I've been able to watch the cameras for a few years. Thank you.

I know I can right click on a Tab and pin it to the tab bar as a no text tab. My question is can I pin it to my windows taskbar? Reasons for asking. I want to know when new messages are posted to a bulletin board site. The pinned tab shows the number of new messages but that only works when my browser if open. I would really like it to work when my browser is not open Suggestions?

Just wondering why I can't access www.newsmax.com with Firefox. I have no problem with other browsers.

This is the message I get: Network Protocol Error

An error occurred during a connection to www.newsmax.com.

The page you are trying to view cannot be shown because an error in the network protocol was detected.

   Please contact the website owners to inform them of this problem.

my bank says that the latest firefox is blocking my access. it works ok with other browsers and used to work with firefox. do i change banks or change browsers? is firefox going to "fix" this?

I totally appreciate Firefox!

but the new "extension puzzle button" really isn´t implemented well, I can´t move any extension around, customize or remove anything, very infuriating!

I like to only have a set amount of extension shown in that menu, so I don´t have them cluttering up my toolbar.

The extension icons are also massive in the drop down menu, which I would appreciate if I were on a device with touch, which I am NOT... So I am simply asking for more customization, since this button is a deal breaker for me! I presume this is also the case for a lot of other users.

And please also let us remove this button if we don´t want it. Firefox users really like being able to customize their lovely browser :)

since a few days I cannot download photos to my laptop from Google photos secure connection failed is the error I'm seeing I have tried everything getting error message secure connection failed Secure Connection Failed An error occurred during a connection to lh3.google.com. • The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. • Please contact the website owners to inform them of this problem. Learn more... Try Again

since new update firefox 111 and update windows 11 cannot download photos from google photos to my laptop tried security.ssl.enable_ocsp_stapling setting in firefox changing from true to false. didn't work tries disabling extensions in firefox -didn't work tried in private window firefox - didn't work tried with different browser- micrsoft edge- didn't work

tried when nordvpn was paused : didn't work checked updates on all network adaptors

made exclusion from scanning

https://lh3.google.com/   in kasperky internet security - didnt work 

The only thing I have not tried is changing DNS server setting, I don't have enough knowledge to start doing this.

With the latest update of MS edge, it's usurped my default browser (Firefox) and now all standard solutions (i.e. setting Default apps in Windows 11, using "open always as", etc.) are now 100% non functional.

When playing videos in Firefox (on YouTube and other websites), the video is consistently delayed by about a second.

-This issue is NOT present in Chrome -This issue is present on both my PCs, both running the latest version of Windows 11 and Firefox -I've cleared my cache and cookies and reinstalled Firefox with no change -I've applied the recommended settings from this article with no change.

Note that the AUDIO appears to be in sync, the VIDEO lags for a bit and then remains noticeably behind the audio. Any advice would be appreciated.

When I try to log into my website - https://huppbrian.us/tsc-admin - with Firefox Developer 111.0b8 (64-bit), get the following error first time every time... Error: Cookies are blocked or not supported by your browser. You must enable cookies to use WordPress. If I try again without making any changes, I'm able to log in fine. I've tried playing with the protections settings, but haven't found the magic pill to fix this yet.

For reasons I have been unable to determine, FireFox is partially loading Amazon and Netflix and freezing. The mouse will work on closing the browser but will not click on videos or reload the tab. It's inconsistent. Sometimes working without a problem. Sometimes freezing when I first switch on the computer. I've tried everything. System maintenance doesn't help. FireFox uses so much memory, it's difficult at times to get into the Task Manager to assess what's going on.

(Memory note. This computer is primarily used for Amazon Prime, Netflix and YouTube. Sometimes Peacock.)

Trying to sync potentially added a glitch where I can no longer delete history and have to manually delete. (When I found it the other computer, it said/showed it had been clearing history. But I had manually delete several months.)

Refreshing has no effect.

I tried to uninstall and reinstall but it reinstalled the exact same set-up without a few pinned links on the new window start up page.

Suddenly, I can no longer highlight on my PDFs. This occurred within the last month. It is either because of an update you did, or because I clicked on "Edit PDFs", which I don't really need anyway. But I do need to highlight existing PDFs. Please help.

It's been a while now since Firefox introduced PDF annotation feature and it is a great feature as i always deal with PDF documents that i have to annotate/sign using Huion tablet. However, when in "draw" mode, the PDF viewer scrolls along with the pen, which is makes it hard to write on to the PDF. I have no problem with other PDF viewer/browser that has the same feature.

Fix the problem your latest install caused. Today's update has resulted in the following error: Platform version 110.0.1 is not compatible with mini-Version > = 111.0 and maxi-Version < = 111.0 The result is I can no longer access the internet through Firefox.