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I forgot the main email address form my old Firefox account

So, I recently discovered that many passwords that I've used before have leaked online, and I've been changing passwords and deleting old accounts for days now. I've used… (читать ещё)

So, I recently discovered that many passwords that I've used before have leaked online, and I've been changing passwords and deleting old accounts for days now.

I've used Firefox for many years back in the day, but I can't log in my old account because it seems my old email has been replaced by another one, and my email is now the secondary email for that account.

So every time I try to log in, I just get a message "needs main email address", which I, unfortunately, don't remember. I tried all addresses I have, but none of them worked.

I need help to either get access to my old account or at least delete it.

Any help would be much appreciated.

I can share the email address I'm speaking of upon request.

Задан Wagnelles 7 месяцев назад

Последний ответ от cor-el 7 месяцев назад

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Help : Unlock my account

Hi, I tried to sync my Firefox account but this happened : The confirmation email we sent to ******* was returned and we’ve locked your account to protect your Firefox da… (читать ещё)

Hi,

I tried to sync my Firefox account but this happened :

The confirmation email we sent to ******* was returned and we’ve locked your account to protect your Firefox data.

Thanks!

Задан Yousef 7 месяцев назад

Последний ответ от Yousef 7 месяцев назад

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Locked out of Firefox sync, formal request to delete personal data best solution?

Hi, it's been a while since I used Firefox and I don't seem to have a way of getting back into Sync with my primary e-mail address since I can't find my backup code. Who … (читать ещё)

Hi, it's been a while since I used Firefox and I don't seem to have a way of getting back into Sync with my primary e-mail address since I can't find my backup code. Who do I contact to either get my account deleted so I can start again, or get an account reset option set to my e-mail address? Ultimately none of my devices are logged in, and I cannot find my backup code.

The impression I have so far is that you have to sign in with another e-mail account (which is what I have done now), but this is not the e-mail account I want to use.

If Mozilla are storing my name and contact details for the sign in, would the best route be a formal request for deletion of personal data?

Thanks

Задан jim.clow 7 месяцев назад

Последний ответ от jim.clow 7 месяцев назад

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Help me delete my account

I need an email to contact Firefox support, I got locked out from the email connected to my Firefox account and now it's not under my control and I would like to delete i… (читать ещё)

I need an email to contact Firefox support, I got locked out from the email connected to my Firefox account and now it's not under my control and I would like to delete it, what can I do ? Please help me soon Is there an email to contact Firefox for such matters? or what should I do?

Задан mycommanon 8 месяцев назад

Последний ответ от Bithiah 8 месяцев назад

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Change username

I've seen the answer to this on a couple of other Q&A posts, but just in case... On the Edit Profile page, under Username, it lets you delete the existing name and ty… (читать ещё)

I've seen the answer to this on a couple of other Q&A posts, but just in case...

On the Edit Profile page, under Username, it lets you delete the existing name and type in your own. And a helpful instruction tells you permissible characters. But if you attempt save the change, you get an error message.

The other Q&A posts say that you can't, in fact, change your Username. If so, why doesn't the Edit Profile page say so? Why does it mislead you into attempting to change your Username?

Also, the note under the Username textbox says, "Keep in mind that your username is visible to the public." So, if your e-mail includes some form of your personal name, and that name becomes your username by default (which happened to me), and you never notice this, you get exposed (such as by posting a query here)? But in fact, the "Keep in mind..." instruction isn't fully true. As one of the other Q&A posts says, if you choose a display name (which is blank until you add one), your username is NOT exposed. But the Edit Profile page doesn't tell you this.

So, the whole Username portion of the Edit Profile page is very misleading. It needs to be clarified. And, when you sign up for Firefox, you should be given an opportunity to choose a unique username. Mine was forced on me in the background, apparently.

Задан watt 8 месяцев назад

Последний ответ от cor-el 8 месяцев назад

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Lost access to primary email, but can access secondary email - Firefox Login

When i try to sign in to sync data in the firefox browser itself, it sends a verification to the primary email on my firefox account (old university email). If I try to s… (читать ещё)

When i try to sign in to sync data in the firefox browser itself, it sends a verification to the primary email on my firefox account (old university email). If I try to sign in with the secondary email on the account, it says it requires me to sign in with a primary email address. What can i do update my email address in my account?

Задан cbuechte 8 месяцев назад

Последний ответ от cbuechte 8 месяцев назад

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Deleting account after losing access

I recently and stupidly lost access to my 2FA app. I am not hopeful that I will regain access and would just like to delete my old Firefox account so that it isn't there … (читать ещё)

I recently and stupidly lost access to my 2FA app. I am not hopeful that I will regain access and would just like to delete my old Firefox account so that it isn't there to be abused.

Is there any way to do this?

Thanks!

Задан njfort 8 месяцев назад

Последний ответ от cor-el 8 месяцев назад

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Why my account can't login in firefox?

My account is 90*****58@qq.com,and it work fine on my laptop and Mozilla Support website. But it just can't login in my pc with latest firefox, it says my account doesn't… (читать ещё)

My account is 90*****58@qq.com,and it work fine on my laptop and Mozilla Support website. But it just can't login in my pc with latest firefox, it says my account doesn't exist and need to creat a new account.

Задан Reese 9 месяцев назад

Последний ответ от Reese 9 месяцев назад

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Primary account change

Access Manage Accounts Primary Account email shown. Secondary email states none. Try to add new email so I can make it the Primary account. Enter new email and states … (читать ещё)

Access Manage Accounts Primary Account email shown. Secondary email states none. Try to add new email so I can make it the Primary account. Enter new email and states already exists?? but still showing NONE in the box. Seen the info on how to change Primary account but cannot get passed my Manage Accounts as the problem with the Secondary email not showing to trigger the change Primary Address box.

I would be very grateful if somebody has a solution to this problem as the current Primary Address is an old email which I wish to stop using.

Задан Mike 9 месяцев назад

Последний ответ от cor-el 9 месяцев назад

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Primary email is not my account email - can't change it

I tried to update my primary email, but it said it was already associated with my account -- even though it wasn't displayed. I added a secondary email and made that pri… (читать ещё)

I tried to update my primary email, but it said it was already associated with my account -- even though it wasn't displayed. I added a secondary email and made that primary, hoping it would then allow me to add my main email and then swap them. But it still said the main one was already associated (even though it's not shown). I only have two email addresses. I don't want the secondary one to be the primary one. But I can't add it or edit them. Clues?

Задан janbrownell 10 месяцев назад

Последний ответ от jack4075 9 месяцев назад

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Email address of Firefox Sync Account does no longer exist

Hello, there still is a Firefox Sync account for the email address fraavunbensem@hotmail.de. This is the email address of my late mother. I closed the email account year… (читать ещё)

Hello, there still is a Firefox Sync account for the email address fraavunbensem@hotmail.de. This is the email address of my late mother. I closed the email account years ago, but now I cannot even close the corresponding Firefox Sync account. Thanks y'all for your help!! Karl

Задан karl.schwerdt 10 месяцев назад

Последний ответ от karl.schwerdt 10 месяцев назад

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I cannot log onto accounts.firefox.com

I tried to copying and pasting the email code in and it says wrong code try again. I have tried multiple times and it won't work. Then I tried forget password and tried t… (читать ещё)

I tried to copying and pasting the email code in and it says wrong code try again. I have tried multiple times and it won't work. Then I tried forget password and tried to use a recovery code to reset my account in an attempt to restart it like a computer but that does not work. I cannot add 2AF to my account. Any help appreciated. It also seems to be recognizing a email that I no longer use. I have had this problem in the past but ignored.

Задан Noah Pederson 10 месяцев назад

Последний ответ от Noah Pederson 10 месяцев назад

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Problems with setting a new Firefox account

The Original email address I used to create my Firefox account is lost. When I look in the support site the advice is to create a new Firefox Account under a valid email… (читать ещё)

The Original email address I used to create my Firefox account is lost.

When I look in the support site the advice is to create a new Firefox Account under a valid email address and then I will be able to sync my data.

I created a new mail address, but if I try to create that new Firefox account with that I get the notification that the primary email address of the account is needed to sign in. But that account does not exist anymore. So I don't see the form I have to fill in to create my new account. Can you help me?

Задан Ch50 10 месяцев назад

Последний ответ от cor-el 10 месяцев назад

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login fail

I am trying to log on to firefox from a computer I did a fresh install on. I put in my email and it sent a code to my email. I entered the code into the verification box … (читать ещё)

I am trying to log on to firefox from a computer I did a fresh install on. I put in my email and it sent a code to my email. I entered the code into the verification box and it says incorrect password, BUT then shows my old email I had associated with the account. How to fix?

Задан chrisjbayne 10 месяцев назад

Последний ответ от chrisjbayne 10 месяцев назад

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Please remove, delete and deactivate account

I have and account on my Firefox account that I’m not using anymore. Can anyone please delete the account for me? It says that it needs a verification code and my Email i… (читать ещё)

I have and account on my Firefox account that I’m not using anymore. Can anyone please delete the account for me?

It says that it needs a verification code and my Email is no longer accessible. Can someone please delete and deactivate the account for me please?

Here are some images for proof

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Задан LeoBeyene 11 месяцев назад

Последний ответ от ·´¯`·...¸>-)))º> ~dbben 11 месяцев назад