Форум поддержки Firefox

I recently wanted to switch to using Firefox passwords from LastPass. I imported my passwords from LastPass into Firefox Browser on my personal Laptop. I have enabled password sync, besides all other things. Yet the passwords do not seem to be syncing. I have been trying multiple things since yesterday, but nothing seems to fix the issue, like logging out and logging back in, trying to manually sync etc. This seems like a bug to me.

I wanted to start using Firefix passwords on my Android device as well, but this issue is making it difficult for me. Please look into this issue asap.

I loaded Firefox on a new laptop and then synced my account. When I went to my desktop, my homepage with all my shortcuts had been synced to the blank homepage of the new installation of Firefox on the laptop. How do I prevent this and how do I force Firefox to sync a certain home page on all installations? I have another notebook with my old home page and would like to force that home page across all installations.

I do not know what I'm doing wrong but my main pc won't sync it's tabs to my other devices. It just says "no open tabs".

I'm able to see all the tabs open on my other devices but not my main pc's

zrobiłem format zalogowałem się i straciłem 4 lata zbierania stron miałem włączoną synchronizację bo sprawdzałem to z 6 razy przed formatem konta .Bardzo lubię waszą przeglądarkę uważa ją za jedną z lepszych ale chrome przynajmniej nie ma tak zjebanej synchronizacji i przywraca pliki po zalogowaniu .Jest możliwość odzyskania tych danych ??????

Hello,

I have a firefox account for a while, where I save everything. Today I had to format my computer because he had a problem, and when I downloaded Firefox to use it and put my account it looks empty.

Nothing is synced, I don't have any favorites passwords and etc, and even my account looks empty without any info into it.

I checked if it was another email but none of them are, this is the only one I already have account and checked my emails from before and this is the correct one, please I depend a lot on this account and really need it back.

Hi. I want to sync with my work pc (it used to work just fine but when I synced to a newer third pc- successfully- it just stopped). When i try to sign in on the work pc it asks me for the primary password which it then FAILS to recognise to allow me to proceed! What's going on? I can't even log onto sites with saved passwords anymore. Any help appreciated.

i installed a new windows and install new firefox but when i signed in, nothing loaded for me. non of my book marks or passwords please help me to recover it on my email. thank you

Hi, I recently needed to wipe my drive and reinstall my windows install. Since i was connected to a Firefox account and enabled sync i thought that all my extensions and bookmarks would show up when i logged back in on my newly reset computer. But problem is that i just logged in and nothing is sync, i lost everything! Is there any way to get it back somehow or is everything lost?

Thank you!

Hello, the lastest Firefox sync has created a problem for me logging into Pocket because I used my maiden name email with Pocket, and my married name email for Firefox. I don't want to lose my saved articles, but I can't seem to update pocket with my married name email because of the way the sync works. Can someone help me? Ideally, I want both accounts under katiemwilson@pm.me.

If i am on "computer 1 at work" and use the sync tab, will my "computer 1 at work" sync to my "computer 2 at home", OR will "computer 2 at home" be synced to "computer 1 at work"? I don't want to lose my passwords or bookmark toolbar items. I also do not want personal items from my home computer on my work computer.

Hi team,

I have misplaced my device and forgotten the 10 recovery digits for my Firefox account. The account had an add-on with over 1,000 downloads. Is there any way to recover my previous account using the email associated with it? I am curious as to why Firefox doesn't offer email-based account recovery.

lost synced tabs on phone from old imac. goal was to move all tabs on phone to new imac desktop. is this possible? Did I do it wrong? Is this a two way process? Reason was old imac froze on ios upgrade. cannot access FF. bought new imac. Can I recover with extension to access FF account I saw? Thanks

old imac ios Mojave 10.14.6 new imac ios Monterey 12.6.3 Samsung SM-G96OU imac Retina 5K 2020

/moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS on your iMac and not the mobile iOS.

Hello, I wanted to log into my Firefox account, I have my email address [edited from public] @web.de entered and then my password. Then the error message came: The account's primary email address is required for login. I had email address as primary [edited] @email.de entered during registration!

I hope you can help me? Best regards Mike Mertens

I’m trying to create a new Firefox Sync for a family member and the email they are using for it is a business email. When trying to sign up Firefox said the email was bounced and to check the address. We know the address is right because we received the email code. My guess is that Firefox mistakes the auto reply email with a bounce back. As I said this is a commercial account so they have an auto reply setup (“Thanks for reaching out, we will get back to you etc”). Now I’m waiting for 15’ before I can try to sign in again because it locked me out. I understand the feature is supposed to be helpful but if you can’t reliably detect real bounce backs it should be disabled. If I can’t use this address to create the account because of this my options are: - Tell this person to create a new email - Ask them to disable the auto reply in their current email - Don’t use Sync at all

None of these options is desirable or practical.

This topic has come up before. Firefox Sync means that if you do something on one Mac whilst using Firefox, and you have another Mac on a monitor next to your first Mac, anytime you do anything in Firefox on one Mac, a second Firefox icon appears in the other computer's dock. And it moves constantly. Very annoying.

If you try and hide the dock, nope, it reappears.

The "solution" is to turn off Handoff in macOS system settings, but that takes away a lot of functionality I need.

Is there an internal fix within Firefox settings to stop this constant new icon to move all the time?

Thanks!

i changed password on firefox account to be able to login on mobile, and then my account on desktop disconnected so i login again with new password, and after sync it changed all my synced passwords and i lost every password saved, that happend about an hour, i don't have access now to anything i've please help am locked out from everything right now i need to undo last synced passwords on firefox desktop this really important

On downloading recent versions, I found that the layout for the toolbar is not synchronized along with other data. Previously, all my add-on icons were synchronized and put in the right place. Now they are all crammed into the "puzzle piece" icon8 and the general layout is not preserved.

I have tested with both Microsoft store version and the normal installation from your website.

I cleared my firefox history and cache whilst logged into my gmail account since then i have not been able to access my google account at all and was wondering, if i was able to sign into my firefox account if i could somehow restore my gmail or am i talking totally nonsensical?

i cant currently get into my firefox account because it is asking for a code which is sent to the same email as the account that i cant get into would you be able to help with this at all?