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mozilla firefox account

When I try to "sign into" Firefox using Google Chrome, I see the following message: "This account is not active. Please contact an administrator if you believe this is a… (читать ещё)

When I try to "sign into" Firefox using Google Chrome, I see the following message: "This account is not active. Please contact an administrator if you believe this is an error." I do not know how to contact an administrator. I do not see this statement when I sign into Firefox using my Firefox browser. Maybe (I think) the issue is that I need to use my Firefox browser to "sign into" Firefox (and, not Google Chrome). Thank you for your comments about this.

Задан David Hike 3 недели назад

Дан ответ Paul 3 недели назад

  • Решено

Sync with IOS

I have been using Firefox for a long time without any problem. An update was loaded onto my laptop and now when I try to sign on through my iPhone when I go to menu, ther… (читать ещё)

I have been using Firefox for a long time without any problem. An update was loaded onto my laptop and now when I try to sign on through my iPhone when I go to menu, there is no selection to sign in. And as a result, I am pretty much dead in the water.

Задан Bill Shallbetter 3 недели назад

Дан ответ Denys 3 недели назад

  • Решено

play games

I don't understand my screen comes up with Firefox then tells tells me to sign in with Mozillo I have no idea how to do that

Задан Noelene Francis 1 месяц назад

Дан ответ Denys 1 месяц назад

  • Решено

My Firefox account is not working even though my password is correct

My Firefox account password is correct, but I cannot log in. The site says I need to complete the "Get Support" process before my account becomes active again. I don't un… (читать ещё)

My Firefox account password is correct, but I cannot log in. The site says I need to complete the "Get Support" process before my account becomes active again. I don't understand what I need to do next or where to write the required information.

Please guide me step-by-step so I can reactivate my account. I am using a mobile device.

Thank you for your help.

Задан Raha Khan 1 месяц назад

Дан ответ Kiki 1 месяц назад

  • Решено

Mozzila Determining Windows Version

I find it a bit concerning that when receiving an email from Firefox about a new sign-in, Win 10 is given instead of Win 11. They should be able to tell which version I a… (читать ещё)

I find it a bit concerning that when receiving an email from Firefox about a new sign-in, Win 10 is given instead of Win 11. They should be able to tell which version I am running. Maybe this is Relay for Windows versions LOL.

Has anybody else found this issue?

Задан Oldneweng 2 месяца назад

Дан ответ jscher2000 - Support Volunteer 2 месяца назад

  • Решено

Signing in to iCould account.

14-inch MacBook Pro 2021, MacOs Sequoia 15.6.1 - Attempting to log in to my iCloud account on Firefox I receive the message, "Failed to verify your identity. Try again."… (читать ещё)

14-inch MacBook Pro 2021, MacOs Sequoia 15.6.1 - Attempting to log in to my iCloud account on Firefox I receive the message, "Failed to verify your identity. Try again."

Задан John W Love Jr 3 месяца назад

Дан ответ John W Love Jr 3 месяца назад

  • Закрыто

I can’t access my Firefox account

Hello, My previous Firefox account under the email m**********i@*****ail.com has been locked. The message says it was locked due to a returned confirmation email, but th… (читать ещё)

Hello,

My previous Firefox account under the email m**********i@*****ail.com has been locked. The message says it was locked due to a returned confirmation email, but the email is working fine now — I’m currently receiving emails from Firefox.

I’m unable to log into the old account to resolve the issue or change the email. I have since created a new account (this one), but I would like to recover access to the original account if possible.

Could you please help me unlock it or advise on the next steps?

Thank you.

Задан SuMo Bot 4 месяца назад

Последний ответ от Paul 4 месяца назад