Форум поддержки Firefox

Hi, I need to install a digital certificate. The instructions I have are... Tools>options>advanced>encryption>view certificates>import but I can't find anything past "tools" Thanks, Katrina

Lately Firefox has become unbearably slow. I checked my Verizon connection. Their test showed I have good network response. I get these long TLS handshake messages. I tried refreshing Firefox. I lost my adblock then reinstalled it. It seems to be working but I no longer see the icon showing how many ads are blocked. I thought I might try customizing it but when I go into Settings-Add-ons I can't even find it. By the way I can't find what release I'm on either but it should be the latest.

Hi experts, I'm a newbie here, and I believe this is the right place to ask my question. I've been using Samsung products for the past two years without incident, but recently I've noticed that my device is not bookmarking my points. I'm a student of chartered accounting, and I'd like to read the article from What's Not Legal that explains the difference between ACCA and CA. Please let me know how I can do this. Thanks in advance.

Hello, We don't want private browsing icon in the start menu. How can we prevent installation of Firefox private browsing icon in startup menu? That icon is linked through another shortcut in the C:/Users/.../AppData/Roaming/Microsoft/Windows/Start menu/ Programs/ to the private_browsing.exe

Thanks, Dmitri

Windows 10 Firefox 107 & Firefox107.1

Every time I open this browser it opens to the size of a notepad. I want it to open to the full size of my desktop computer screen. I can not find an option to instruct the browser to do this. I also have to hit on the full size icon 2x in order to get it to increase.

Question 1. I see questions similar to mine, but how do I access replies? I click on them, but there is no link attached.

Question 2,  How do I use Firefox Monitor to change my Firefox account primary email address to an email that is already in use, by me, used for an older version of Firefox on a previous computer that is no longer in service? 

This is what I've done. In Monitor, I clicked on the link that says "Change Primary Email Address." It goes to a nice instruction page. I click Menu lines, go to Manage Account, I try to add the email as a secondary, so that I can then make it my primary. I click save. However, I get a pretty red error message that tells me "Account already exists." Of course it does. It's my account. I'm on a less than a year old PC, which came with Windows 11 already loaded. I'm on Firefox version 109.0.1, 64-bit. I've used Firefox on laptops for years. I'm very comfortable using regedit. Thanks. Lakshmi

So Amazon audible popped up a firefox session with a talking book after I shutdown. So firefox saved this session to restore next time.

I shut down firefox while I:

1. I understand the file sessionstore.jsonlz4 in session store is a backup of the old tabs. So I saved it

2. I then copied it to the sessionstore folder under the profile. (I only have one folder under the profile folder so it must be the correct target). As a precaution, I also copied the file and renamed it previous.jsonlz4 and recovery.jsonlz4

But I cant get firefox to load it. Firefox stubbornly loads the tabs i just used and then creates new files called previous.jsonlz4 and recovery.jsonlz4 which overwrites my backed up files

So my question is how do I make firefox use the backup file I saved?

TIA/gary

Is this a new "feature?" The add-ons that I need to interact with frequently have vanished from my toolbar and can't be re-added; they don't appear as options in Customize.

I've DONE the "delete extensions.*" thing and the problem still exists. I even tried creating a new profile, but the icons didn't appear as I installed the extensions. It's as though Firefox has unilaterally decided to remove this feature and didn't warn users about it.

I still HAVE the add-ons and can access them from the add-ons list, but that's inconvenient since there are only a few that I really need to interact with; the rest can stay out of sight and quietly do their thing.

Is this a bug that crept into the latest update, or is it something that you're wishing on users? I've loved Firefox for years for its privacy focus, flexibility and customizability; please don't take an ease-of-use feature away from us.

We have our downloads set to a network location, and ask to save in location. We have needed to apply the fix I found in a forum by going to about:config, browser.download.improvements_to_download_panel and change value from true to false.

However, when even going to a PDF on the internet, it is automatically saving to the network location. Can this be changed?

Thank you! Nicole

Hi All. Love FF but there's one thing that's driving me crazy... the different color of the Library window (see screen grab). The main window is this nice dark "cool gray" color, but the library window is this greenish color.

Is there a way to change that? I've had the userChrome.css file installed and feel fairly comfortable making code edits.

Thanks in advance.

Haven't been able to access Gmail from Firefox on my desktop. It says"temporary error" It has been like this for 8 hours. I can access it using Microsoft edge browser on desktop and i can access gmail on my laptop with firefox. i deleted duck duck go from firefox on desktop. I cleared the cache and cleared the cookies but still problem. It says on gmail technical info: Numeric code 4. i have Firefox version 109.0. it works fine with everything else

the only other thing i can think of is to delete Firefox and reinstall it?

Jan Schindler [email and phone# removed from public forum]

Hi

I urgently need the bookmarks from my old firefox account. I have the same email address but have forgotten the password to my old firefox account, I also don't have a recovery key.

Is there any way for me to recover those bookmarks without having them deleted by reseting the password??

Thank you!