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Recently, anytime I try to open an attachment doc in an email, it is either blank on some pages or all black with limited verbiage. What is going on? How do I fix this

I would like to open attached docs and print them. They are appearing all black with some verbiage, or multiple pages are all white. What is going on? How can I fix this?… (читать ещё)

I would like to open attached docs and print them. They are appearing all black with some verbiage, or multiple pages are all white. What is going on? How can I fix this? Step by step instructions, please. Technically challenged. I do NOT use cloud. will not be using it due to privacy and hacking issues. I save everything to my harddrive.

Задан mail4me2019 15 часов назад

Последний ответ от markwarner22 11 часов назад

HDR video on YouTube is showing apparently maximum brightness

I've noticed that HDR content on YouTube plays at apparently maximum brightness, which is overwhelming. The same video using Google Chrome behaves as expected. For exampl… (читать ещё)

I've noticed that HDR content on YouTube plays at apparently maximum brightness, which is overwhelming. The same video using Google Chrome behaves as expected. For example:

https://www.youtube.com/watch?v=Xod2xiLA9CM

I'm running FF v135.0 and Chrome v133.0.6943.54. When using Chrome, the video brightness matches system brightness settings on my Macbook Pro (running Sequoia 15.3) but when I use FF, the video itself is incredibly bright, as if the white levels have been maxed out. It seems to be a problem with handling the HDR content. Even stranger, it's as if the browser is able to increase my screen brightness itself, but only in the video pane. I doubt that's actually happening, but that's what appears to happen. If I switch to another tab and then back to the video, it takes a few seconds for the video pane to increase extreme levels.

Also, I tried to take a screenshot of it but the screenshot doesn't show the extreme bright levels that I see when I'm using the browser.

Задан John Neiberger 12 часов назад

Последний ответ от markwarner22 11 часов назад

Browser having trouble functioning

Hey guys, I really enjoy using Zen, but whenever there's a new update, the browser seems to start up from the beginning, as in, my laptop has to confirm again if I want… (читать ещё)

Hey guys,

I really enjoy using Zen, but whenever there's a new update, the browser seems to start up from the beginning, as in, my laptop has to confirm again if I want it to be my standard browser, the shortcuts that I'd made don't work anymore (cmd+T now pops up the search bar instead of opening a new tab, while my settings say that this shortcut is supposed to open a new tab). It has just happened often that whenever there's a new update the browser seems to be very confused, it doesn't seamlessly just blend the new updates into my already existing preferences. A while back (like 3 months ish?) you guys had a new update and I had to go through the whole thing of installation again of the browser, I had to choose if I wanted to import data from an old browser while I had already set Zen up way before, plus I had to choose the dark mode/colour preferences and all that stuff.

I really enjoy this browser when nothing is going wrong but there's so many stuff changing often and not blending seamlessly that it really messes with the user experience.

Hope this feedback is somewhat useful,

Best, Sophia

Задан Sophia 20 часов назад

Последний ответ от markwarner22 17 часов назад

news items

Whenever I click on a notification news item it comes via The independent newspaper that I find very annoying. Is there a way of changing this? I was happy with Firefox t… (читать ещё)

Whenever I click on a notification news item it comes via The independent newspaper that I find very annoying. Is there a way of changing this? I was happy with Firefox the way it was until Microsoft mail was installed on my PC.

Задан Cecil White 23 часа назад

Последний ответ от markwarner22 17 часов назад

Firefox offered a cutePdf Writer printer to me. I did not take it. There was also a letter saying goodbye to my current Canon printer. I did not click on it.

My Canon printer disconnected from my computer after Firefox offered me CutePDF writer printing which I did not take. The drop down menu for printers under settings no l… (читать ещё)

My Canon printer disconnected from my computer after Firefox offered me CutePDF writer printing which I did not take.

The drop down menu for printers under settings no longer shows my Canon, only this Cute one.

Not Cute...Need to be able to print.

Connection to Zoom on this same desktop is not working right. The meeting flashes on and off. Ideas?

Thanks, Karen

Задан pacifikaren 1 день назад

Последний ответ от markwarner22 1 день назад

problems with router settings page

Im not sure when the issue first started as Firefox updates quite often. Here is the issue: When logging into my router settings page locally,(http://xxx.xxx.xxx.xxx to … (читать ещё)

Im not sure when the issue first started as Firefox updates quite often. Here is the issue: When logging into my router settings page locally,(http://xxx.xxx.xxx.xxx to access router on network), the forms constantly overlap. For example there is a form on the left that shows each settings page and the form on the right which is the settings i currently have selected.

When each settings form is loaded it is overlapped by the form on the right. To fix it i zoom in or out. And the forms re-align. But then they almost immediately snap back making it almost impossible to enter any data. This has not been an issue in the past, but i havent had to adjust my router setting for a while. It's driving me insane, so much that i installed a chrome browser just to access my router info. But i would prefer to use firefox as i do not like chrome.

This is also on both an old install and a brand new install of windows 10 and new install of firefox.

The router is a c4000bg from centurylink.

Thank you for any assistance in the matter.

Задан Henri Kramers 1 день назад

Последний ответ от markwarner22 1 день назад

Updates and other

1)Why did my "thumbnails" to linked stories on my firefox homepage stop loading yesterday? Still not getting them. 2) I received a message a while ago that I need to upd… (читать ещё)

1)Why did my "thumbnails" to linked stories on my firefox homepage stop loading yesterday? Still not getting them.

2) I received a message a while ago that I need to update firefox or ti will stop working properly. My questions are: - when do I have to update by? - when Microsoft sends me a required update (almost every 3 months or so) they have to restart my laptop ... that wipes out my bookmarks. Will that happen with a the firefox update? That's why I've been reluctant to update.

I do backup and re-enter my bookmarks from a USB drive and reload them after a restart ... but then I also have to reenter passwords for several regular sites and it's a pain in the ass.

Thank you in advance

Задан prenticeehret 3 дня назад

Последний ответ от James 2 дня назад

After the update, the mouse wheel in the browser stopped working.

After the last update, the mouse wheel in the browser stopped working. This is very inconvenient, the pages do not scroll with the mouse wheel, only with the arrows on th… (читать ещё)

After the last update, the mouse wheel in the browser stopped working. This is very inconvenient, the pages do not scroll with the mouse wheel, only with the arrows on the keyboard.

Задан vega_90 3 дня назад

Последний ответ от jscher2000 - Support Volunteer 2 дня назад

\Files showing firefox logo on the side causing problems

Hey, I'm trying to port a game save file to and the game but when i access the save file it shows a Firefox logo on the left and when i try to port the file, it never wor… (читать ещё)

Hey, I'm trying to port a game save file to and the game but when i access the save file it shows a Firefox logo on the left and when i try to port the file, it never works even though i follow all the instructions. Can anyone tell me how to change the symbol back to the normal white blank one please as i think that that is making it not work.

Many thanks :)

Задан Alex 2 дня назад

Последний ответ от jscher2000 - Support Volunteer 2 дня назад

Tips for Enhancing Firefox Startup and Page Load Speed

What are the best ways to optimize Firefox for faster startup and quicker page loading? I’ve disabled unnecessary extensions and cleared cache regularly, but I’m wonderin… (читать ещё)

What are the best ways to optimize Firefox for faster startup and quicker page loading? I’ve disabled unnecessary extensions and cleared cache regularly, but I’m wondering if there are other advanced settings or about:config tweaks that can further improve performance.

Are there specific recommendations for reducing resource usage, especially on lower-end hardware? Any insights on balancing speed and functionality would be greatly appreciated!

Задан Ahtisham ali 3 дня назад

Последний ответ от markwarner22 3 дня назад

Need firefox help

I'm 70 years old and somehow yesterday I pushed a botton that closed out my dashlane password saver and I nned help getting normal settings back please. I can't get into… (читать ещё)

I'm 70 years old and somehow yesterday I pushed a botton that closed out my dashlane password saver and I nned help getting normal settings back please. I can't get into emails etc. Please call me at [edited from community support forum]

Задан abdcoop 4 дня назад

Последний ответ от markwarner22 4 дня назад

Website logo not displayed

The logo in the top left-hand corner of my website's landing page does not display using Firefox but is displayed properly using every other desktop browser. Using Firefo… (читать ещё)

The logo in the top left-hand corner of my website's landing page does not display using Firefox but is displayed properly using every other desktop browser. Using Firefox, just my name is displayed in place of the logo. Chrome for Android has the same problem but Firefox for Android displays OK. On my iPad both Chrome and Firefox display properly. What are the reasons for this? Is there some upper limit for the dimensions of the logo (mine is oblong in shape)? Do I have some settings that don't suit certain browsers? My site was built using Wordpress/Elementor/OceanWP. Many thanks in advance for an answer!

Задан tony.melville 1 неделю назад

Последний ответ от cor-el 5 дней назад