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  • Решено

2FA setup - backup code not accepted

Hi lovely People, I try to setup 2FA on accounts.firefox.com with Authy on Android. In Step 1 the code generated from Authy is accepted. But then, in step 3, when I try … (читать ещё)

Hi lovely People, I try to setup 2FA on accounts.firefox.com with Authy on Android. In Step 1 the code generated from Authy is accepted.

But then, in step 3, when I try to paste in the just in step 2 provided backup activation code, it tells me it's wrong. Am I stupid? I just copied that key from step 2 ... I tried it many times now. Checked if my clipboard is working as expected, tried to delete the spaces in between... I used FF Standard and FF Developer Edition. My Authy is working elsewhere.

Any help? I searched the Forum, found some relating questions, but they never get answered. No one having the same issue?

Задан marcelou 1 день назад

Дан ответ cor-el 1 день назад

  • Решено

How do I get rid of the clicking and little "sticks" that start to block up the window where I want to write a place to ask a question?

I am trying to block out the new little "stick marks" that post while I try to log on to a site that that I need to "google" and log on to. I tried to sign out of all th… (читать ещё)

I am trying to block out the new little "stick marks" that post while I try to log on to a site that that I need to "google" and log on to. I tried to sign out of all the "outside sites" that want to log on, but there are sites that I need to log on to and have done this in the past. I usually go to these sites because they are important to my transacting business, accessing my bank, places I pay my bills, etc. If I want to get to these and order or pay a bill, I have to unblock each one of them??? How do I do that? If a credit company wants to contact me, they cannot do this even if we have contacted each other previously? Really?

How do I undo this already-marked system and get out of it? As you can guess, I am old and not up with the times. Please simplify your answers so a not-technical person can understand it.

Задан mfbgarza 2 месяца назад

Дан ответ mfbgarza 4 дня назад

  • Решено

Still getting Newsletter Emails after unsubscribing

I have unsubscribed from all newsletter after receiving the first email but days later I'm still getting emails from Firefox (e.g. Superpower #4: See if your info has bee… (читать ещё)

I have unsubscribed from all newsletter after receiving the first email but days later I'm still getting emails from Firefox (e.g. Superpower #4: See if your info has been leaked).

This is an incredibly bad user experience and to my knowledge illegal in the EU.

I'm probably still within that journey but the journey should terminate the moment I clicked unsubscribed.

Задан jkl123 4 месяца назад

Дан ответ Chris 4 месяца назад

  • Решено

Remember search and form history

Remember search and form history. This setting always resets to false after the latest two FireFox updates and I need to enable it again. After logging out and back in t… (читать ещё)

Remember search and form history. This setting always resets to false after the latest two FireFox updates and I need to enable it again.

After logging out and back in the setting is disabled again. I've removed all plugins and extensions I've added and the issue persists.

I've tried Places Database : Verify Integrity but the issue persists on very Restart or loggin. In the past I've even removed FireFox with a 3rd party uninstaller to remove all remnants of FF but, as a very long term user of FF (right from the early Win XP days), this issue pops up from time to time and it's really starting to become extremely annoying.

Apart from Refreshing FF or the total nuke and reinstall option, what else can be done to stop this issue?

Thanks.

Задан workshop3 4 месяца назад

Дан ответ jscher2000 - Support Volunteer 1 неделю назад

  • Решено

Icloud stopped working on Firefox

suddenly I ca no longer log into iCloud. I get a security issue. I refreshed / uninstalled and reinstalled. no help. any assistance would be appreciated. see images. … (читать ещё)

suddenly I ca no longer log into iCloud. I get a security issue. I refreshed / uninstalled and reinstalled. no help. any assistance would be appreciated. see images.

Задан valkerie33 2 недели назад

Дан ответ valkerie33 1 неделю назад

  • Решено

Firefox refusing Primary Password

Today, after browsing about whether or not I should continue using Firefox as my password manager, I decided to mitigate the most important security flaw in browser based… (читать ещё)

Today, after browsing about whether or not I should continue using Firefox as my password manager, I decided to mitigate the most important security flaw in browser based password managers, by setting up a Primary Password. I choose to use an easy to remember 8 word long passphrase as my Primary Password. I noted down the passphrase in my diary. Due to problem while loading YouTube, I decided to restart Firefox by going to about:profiles and selecting "restart normally". This issue where Firefox starts to struggle connecting to internet is a relatively common occurrence on my Firefox install, and restarting Firefox fixes the issue. When Firefox restarted, I was prompted to enter the primary password. I confidently entered my passphrase, but it was rejected. I tried to typing to it more carefully several times. I got my diary and checked it to make sure I was entering the passphrase correctly. Following troubleshooting steps on a similar thread, I restarted firefox, no luck. I than rebooted my computer, issue persisted. I decided to restart Firefox with extensions disabled, and also in troubleshooting mode. Firefox still rejects my passphrase. I have my Firefox account synchronized with two Android phones. Will reinstalling Firefox and syncing with my Firefox account solve the problem? In a similar troubleshooting thread, renaming key4.db and logins.json is suggested. However, it has not been explained very clearly. My logins.json file was modified an hour before disaster, even though I had made no changes to any of my logins or the master password. Is my logins.json corrupted causing the issue? I will like to point out a design flaw in Firefox which might have caused the issue. I usually want to see what I am typing when I am entering an encryption password. This is to make sure that I don't mistype something. However, in Firefox Primary Password configuration window, there is not option to see what you are typing. Firefox relies on low probability of typing the wrong password twice. I don't think devs should be so worried about shoulder attacks to not even allow users option to view what they typing. My case might be that low probability situation where I made the same mistake while typing the passphrase twice.

Задан sushreysrivastava1999 1 неделю назад

Дан ответ sushreysrivastava1999 1 неделю назад

  • Решено

password requiered

every time i open firefox it asks me for password, weather it's just google seach or a website i have cookies saved and password already active. i have been useing it n… (читать ещё)

every time i open firefox it asks me for password, weather it's just google seach or a website i have cookies saved and password already active.

i have been useing it now for years in the hope somebody elese is suffering the same as me and would bring it to your attention but no hence reson i am now haveing to ask for your help.

please make it only ask for password once and not pop up every single time i use firefox 50 to a 100 times daly.

i need master password incase i am hacked or a m8 visitor gets noisy and trys lookin at my passwords lol

please please please fix this i would really really appreciate it

Задан michael 2 недели назад

Дан ответ cor-el 2 недели назад

  • Решено

2FA login on web sites does not work with Firefox (Linux)

2FA login on sites works with Chromium but NOT WITH Firefox (Linux) Present setup: Does NOT work firefox 102.7.0esr on debian 11.6 bullseye 5.10.162-1 (x86-64) firefox … (читать ещё)

2FA login on sites works with Chromium but NOT WITH Firefox (Linux)

Present setup:

Does NOT work firefox 102.7.0esr on debian 11.6 bullseye 5.10.162-1 (x86-64) firefox 110.0 on Ubuntu MATE 22.04 LTS 5.15.0-58 (x86-64)

Works chromium 109.0.5414.119 on debian 11.6 bullseye 5.10.162-1 (x86-64)

I am able to register and authenticate with security devices Yubikey NEO (without FIDO2) and Yubikey 5 NFC (FIDO2 compliant) on several sites (eg. pypi, google..) using Chrome or Chromium but now not with Firefox at all. It has not worked for at least the last few updates. Changing settings in about:config or plugging/unplugging keys, stopping every Firefox plugin etc. don't help. Neither does a fresh Firefox install without any super-security-settings.

Testing sites like Yubico's own or Okta's works fine using Chromium but not Firefox.

From what I can see this is not especially related to FIDO2 (Webauthn). pypi seems to use U2F which should work just fine with Firefox since way back.

I haven't tested Firefox for Windows but Chrome browser for Windows 10 works fine (which I tested first when Firefox didn't cut the mustard), I therefore expect it to work also on Chrome browser for Linux. Just to check if this was related to a debian bullseye package, I tested it on Ubuntu MATE too, which didn't do the trick. Haven't done any more testing than that on MATE.

This seems like a strictly firefox problem. -What to do?

Yours, Kaare

Задан kaare 1 месяц назад

Дан ответ kaare 1 месяц назад

  • Решено

Private windows: what happens if Firefox crashes?

Hello, I have two questions about private windows. First, on the Home tab it says: "Firefox clears your search and browsing history when you close all private windows" … (читать ещё)

Hello, I have two questions about private windows.

First, on the Home tab it says: "Firefox clears your search and browsing history when you close all private windows"

but what happens if Firefox crashes during a private window session? Will some remnants of your activity remain in some files, as Firefox did not have the chance to clear data as it normally would when closed gracefully?

Second question, when in private mode, does Firefox write data to either favicons.sqlite or places.sqlite (even if only temporarily)?

Thanks.

Задан TechHorse 1 месяц назад

Дан ответ cor-el 3 недели назад

  • Решено

Google Fi Microphone Permissions

Hi, I'm wondering if anyone can help me here. I use Google Fi to make and receive calls from my browser. I accidentally denied microphone permissions to Google Fi from t… (читать ещё)

Hi,

I'm wondering if anyone can help me here. I use Google Fi to make and receive calls from my browser. I accidentally denied microphone permissions to Google Fi from the Firefox dropdown prompt and I cannot find how to get it back.

When I click the dropdown menu, I see no options to enable or disable permissions. I also do not see anything listed in the Security settings of the browser. When I check the google fi settings, I see it complaining about denied permissions though.

I've attached screenshots. Does anyone know where I can revoke the blocked permissions?

Thanks,

Задан seankdavis24 1 месяц назад

Дан ответ cor-el 1 месяц назад

  • Решено

Buttons for Importing/Removing Certificates missing

Hi all!, In previous versions of Firefox I could import or remove my personal certificates from Preferences->Privacy and Security->See certificates. In Firefox ver… (читать ещё)

Hi all!, In previous versions of Firefox I could import or remove my personal certificates from Preferences->Privacy and Security->See certificates.

In Firefox version 109 I noticed those buttons are missing. How can I manage now my certificates?

 Thanks for your support!,
 Vic

Задан morlop 1 месяц назад

Дан ответ morlop 1 месяц назад

  • Решено

disable Google request to use Google login for many websites

Google offers to use a Google login for many websites in the top-right corner of Firefox, for example, when I start Twitter. I don't remember this behavior more than a fe… (читать ещё)

Google offers to use a Google login for many websites in the top-right corner of Firefox, for example, when I start Twitter. I don't remember this behavior more than a few months ago. This is on desktop Firefox, not mobile. I never login to Google unless I want to use Gmail or Blogspot, and then I logoff and kill the browser when done. Can this offer be disabled?

Задан pccobbler 1 месяц назад

Дан ответ cor-el 1 месяц назад

  • Решено

False https-requests?

Hello, Not sure exactly where the problem lies with this one. We have a local UrBackup server running, exposing its http-only web interface on http://hostname.local.domai… (читать ещё)

Hello, Not sure exactly where the problem lies with this one. We have a local UrBackup server running, exposing its http-only web interface on http://hostname.local.domain:55414.

I can no longer browse to this address, Firefox responds with

Secure connection failed and the error code SSL_ERROR_RX_RECORD_TOO_LONG

Looking at the GET request, the scheme is set to https and there is only one request, no redirect.

I can however access the site fine by IP, http://192.168.x.x:55414, AND, by using hostname only, http://hostname:55414, letting Windows fill in our DNS suffix as the network is in an Active Directory domain.

I also have a local Apache server running on my machine, only listening on http on standard port 80. Accessing http://localhost is fine, accessing http://myhostname is fine, but accessing http://myhostname.local.domain again causes FF to switch to an https-request.

What makes me confused is that this behaviour is consistent across browsers, Edge, Chrome, Android on my mobile...

Using Bitdefender for AV/FW, disabling it makes no change.

Tried downloading an older version of Firefox (89) and it does NOT show the same behaviour, URLs load as plain http.

Finally, I tried to add test.subdomain.com as a zone in our DNS and add an A record for the IP of the UrBackup-server, and voila, Firefox requests that site as http without complaining!?

Has the global browser market collectively decided that non TLD:s can no longer be accessed using http, or am I overlooking something obvious?

Best regards Alexander

EDIT: I originally included "false HSTS-requests" in the subject, before realizing that this came from FF redirecting to 443 on my local machine, which has a docker instance listening on that port but using a cert for our public domain, not our local one.

Задан alexander76 1 месяц назад

Дан ответ cor-el 1 месяц назад

  • Решено

FF is preventing me from accessing a website and fix instructions dont seem to apply

Via google search, I clicked on https://company.bk.com/pdfs/nutrition.pdf, where it said: Invalid SSL certificate Error code 526 Visit cloudflare.com for more informati… (читать ещё)

Via google search, I clicked on https://company.bk.com/pdfs/nutrition.pdf, where it said: Invalid SSL certificate Error code 526 Visit cloudflare.com for more information.

[FYI, I don't care, but I never heard of cloudflare.]

I then click on 'additonal troubleshooting information.' on this failure page where it says:

Error 526 occurs when these two conditions are true:
   Cloudflare cannot validate the SSL certificate at your origin web server, and
   Full SSL (Strict) SSL is set in the Overview tab of your Cloudflare SSL/TLS app.

Resolution

For a potential quick fix, set SSL to Full instead of Full (strict) in the Overview tab of your Cloudflare SSL/TLS app for the domain.

So I go to Settings>Privacy and Security. First, no Overview tab. But under enhanced tracking protection, I have Standard selected and with strict one of the options, I think I'm where I supposed to be NO!. So I search for SSL, and there are no hits.

Thus I am in a total failure state, unable to do what should have taken 1 minute to easily find out!

WHY CAN'T I JUST TURN THIS OFF FOR THIS ONE INSTANCE???? I mean, it's Burger King, and all I NEED NOW is nutritional info for what I just ate and there is no way on that results page to temporarily turn off the problem. Cloudflare? CloutFailure is more like it. They have taken my choice to choose!

This so frustrating, such a simple thing, why isn't there something to temp turn off?

Задан ChrisG 1 месяц назад

Дан ответ cor-el 1 месяц назад

  • Закрыто

can't log in to sertain site

Locking this thread.Please continue here: [/questions/1404866] TO Paul In the address bar red cross padlock sign,when i get adult vaction forum up try to sign in, this c… (читать ещё)

Locking this thread.
Please continue here: [/questions/1404866]
TO Paul

In the address bar red cross padlock sign,when i get adult vaction forum up try to sign in, this connection is not secure logins entered here could be compromised. Up to month ago was able to go on this site, have been for years, been on holiday with this firm for years.The administrator for the site gave me new susername and password still can't get in.

      WYN

Задан wynford1 1 месяц назад

Последний ответ от cor-el 1 месяц назад

  • Решено

Even after turning off autocompletion of logins, the username list still pops up

I thought I had turned off autocompletion for logins, but when I log into websites, the username suggestion box still pops up. This is very annoying. See attached image… (читать ещё)

I thought I had turned off autocompletion for logins, but when I log into websites, the username suggestion box still pops up. This is very annoying. See attached image for an example (edited to hide my actual username for that site). What do I need to change to get rid of this?

Задан ff.ix 1 месяц назад

Дан ответ cor-el 1 месяц назад

  • Решено

why did firefox suddenly start asking for primary password after update?

I have never used a primary/master password. I updated to 109.0.1 on a computer that had not been used for a few weeks. I do NOT sync FF on any computer. "Use Primary … (читать ещё)

I have never used a primary/master password. I updated to 109.0.1 on a computer that had not been used for a few weeks. I do NOT sync FF on any computer. "Use Primary Password" is NOW checked on this 2nd computer. (never used or needed before) In order to try to change this, I was required to enter my password. When I enter the password I use to access mozilla support (the only FF password I have ever had), nothing happens and I do not get any options, i.e., forgot password. I have never been requested to enter a password on any computer (to access FF; only to reach mozilla support.) On my primary computer, "Use Primary Password" is not checked, as it should not be. Thanks in advance.

Задан LSR 1 месяц назад

Дан ответ cor-el 1 месяц назад

  • Решено

I need to hide my email from the right side menu.

I've the same problem as https://support.mozilla.org/questions/1317794#question-reply but after following the steps for the solution, it doesn't work for me. Does it have… (читать ещё)

I've the same problem as https://support.mozilla.org/questions/1317794#question-reply but after following the steps for the solution, it doesn't work for me. Does it have to do with all updates since this question was answered? I've created the chrome folder. I've created userChrome.css file and added the following without "`" marks in it and saved it and restarted firefox after changing the toolkit.legacyUserProfileCustomizations.stylesheets = true . ```

@namespace url("http://www.mozilla.org/keymaster/gatekeeper/there.is.only.xul"); /* only needed once */

#appMenu-fxa-label > .toolbarbutton-text { visibility:hidden !important; }

```

It doesn't work for me. Please have a look.

Задан r33sch 1 месяц назад

Дан ответ cor-el 1 месяц назад