Форум поддержки Firefox

The following error keeps happening constantly in Firefox ESR 52.9:

Description Faulting application name: plugin-container.exe, version: 52.9.0.6746, time stamp: 0x5b2bc061 Faulting module name: mozglue.dll, version: 52.9.0.6746, time stamp: 0x5b2bbbde Exception code: 0x80000003 Fault offset: 0x0000fb33 Faulting process id: 0x0x35F8 Faulting application start time: 0x0x1DAA06C630DBB2E Faulting application path: C:\Program Files (x86)\Mozilla Firefox V52.9 ESR\plugin-container.exe Faulting module path: C:\Program Files (x86)\Mozilla Firefox V52.9 ESR\mozglue.dll Report Id: 1e159f0c-62cf-4695-8ef2-861f89c36041 Faulting package full name: Faulting package-relative application ID:

Any ideas what is causing this?

Thanks!

I had issue with notifications (showed up but when i click on them they didnt were redirecting to original tweet) so i cleaned cookies after cleaning cookies i doesnt have option to turn on push notifications.

using Win 11, Firefox browser, Google search. subfolders are listed but will not open. Using Bing they do open but I prefer Google. If this is a Google problem or a Win 11 can you steer me in the right direction. Thanks My email is artsiii@aol.com

Well, since I changed to a new computer with Win 11, videos on Facebook don't play right. They are videos that are posted by various people and real entities. They are not smooth. They start to play and immediately pause then jump forward then pause and jump forward. If I copy the link and go to Chrome, paste the link and play the videos, they are normal Never did that on my old computer. Any ideas why the videos don't play normal?

Hi. i have no results while doing this: https://dpaste.com/FTXPQ46ZL# No error, no screenshot. "Screenshot" flags in default state, about:policies - inactive.

I keep getting this msg. will not open pages and will not restore "Gah. Your tab just crashed." I had to use EDGE to contact you will not open in fire fox. Please help. [telephone number] Steve Badaracco

hello when i write many cell code in google colab and then run all of them when output there and i want to scroll up from last cell code to go to top of page,i have lagging for scroll up in that and this problem just in firefox and in chrome is'nt problem thanks

bold textExperienced Firefox browser session freezes a month or two ago. It seemed that some March/April '24 fixes/patches stabilized the app. They are occurring again with increased frequency. What should I do to avoid this problem or switching to another browser? Thx

When I watch a video not in the full screen mod, the colors are as dark as they're supposed to be (pic 1), but when I enter the full screen mod, the video gets pale/brigher (pic2, compare the dark zones). it's fully connected with hardware acceleration. When it's on videos get pale and when it's off they don't. But I can't turn it off because I also need it for an addon I use as it won't work without it. Someone on the forum here said that turning on layers.force-active might help with a bug of hardware acceleration. I turned it on and it helped - acceleration was on and videos didn't get pale, but then everything got back and now this setting doesn't work anymore. I also opened trouble shooting mode and videos didn't get pale with it even with acceleration on, but I don't know why, becaues when I closed it I deleted all the extensions, turned on acceleration and videos got pale again. And, this problem is only in this browser. This problem really keeps my up at night and I'm so tired of it

For a few weeks now, FIrefox will not play DRM content video on this computer. I have tried all the suggested solutions and none have worked. Also, I uninstalled and reinstalled Firefox, but the problem remains. I am very frustrated with this problem and am ready to get rid of Firefox permanently on ALL our computers unless this can be fixed.

Thank you in advance for your assistance.

Firefox isn't having a memory leak (RAM and CPU usage stays the same) nor is it maxing my GPU or anything like that. But if I watch enough of a 1080p60fps stream or enough 1080p60fps content in general (this stream is a notable offender: https://www.youtube.com/watch?v=W6OOnrx8g58), it'll start to slow down over time (generally a couple of hours) and [really chug and drop frames like its nobody's business: https://i.imgur.com/OmHqJ8a.png. This does not occur in Edge (the streams run silky smooth even after 2+ straight hours of watching), nor does it happen on other streaming sites like Twitch. It also doesn't happen in Firefox on my desktop.

Regular 1080p60fps videos are MOSTLY unaffected. The buffer wheel animation in most videos is choppy and moving back/forth with the 5-sec rewind/ff feature results in a short, choppy buffer wheel on a lot of videos(https://imgur.com/tm1AtkB), even if the video itself is mostly unaffected. Some more "intense" videos will make the fan speed go up. HD videos are *slightly* less smooth when in this state. Unpausing a video often results in a short buffer wheel before the video resumes if left paused for at least a minute or so. I also get a tiny TINY bit of frameskip on the occasional Twitter video while in this "state".

Its like the memory is "caching" something and killing the process clears that "cache", yet I have no idea what is actually doing this.

Refreshing the page/closing and reopening the stream stream has no effect, its like an affliction and will still be choppy when you reload. Restarting the Firefox session or killing the process the stream or a video is running through fixes it for awhile (even if the stream stilll drops more frames overall than it would in Edge), but it feels like I have an "allowance" of 1080p60fps content before these streams start to chug. Nothing else in-browser is lagging at all.

I have both speakers and a headset on my desktop. The system has worked fine for the past 1.5 years. Suddenly today, when I unplug by headset and select speakers for audio, it works for other apps, but not on Firefox browser. Can someone offer some possible reasons for that and, even better, as solution?

Hello,

FIrefox is not loading new pages from the home page- it will load history I've saved or previous tabs, but opening a new tab and searching or typing in a website won't connect. Uninstalling and reinstalling briefly fixes the issue but as soon as my computer enters sleep mode the same thing happens. IS there a way to fix this? It's been happening for about a week now.

If I have a chat open or the video has a chat replay instead of showing the chat it pops up a mini browser instead. It constantly duplicates itself too, causing the video to be unwatchable with the sound constantly repeating. I've seen a couple other people with this issue but have been unable to find a solution.

Site (https://www.pinerolo.news/

The animated images of the articles are loaded once every 3. On Chrome Android I have no problem.

I solve it manually by resizing the page, so they load.

Where could the problem be? In the animation of their site? Do you have any advice on a fix?

This isn't the first time this has happened. After each occurrence, I have to completely uninstall the browser and reinstall it from scratch. This means I have to reopen all my tabs, which is very annoying. In Chrome, I have had a large number of tabs open for many years and it works fine.

With Mozilla, something terrible is happening... I have many tabs open in Mozilla, and there comes a moment when, upon launching the browser and opening two or three tabs, Mozilla starts consuming up to 10 gigabytes of RAM. If I open a few more tabs, the browser crashes. I don't need to open 50 or 100 tabs, just 7-8-10 tabs are enough to make the browser crash. Moreover, if I open a new tab and go to google.com, the browser takes a very long time to load, even if it's the second tab.

This problem has happened before. I don't do anything with the browser, just visit sites like YouTube.

Clearing the cache and other recommended actions do not yield positive results. This is very annoying. Mozilla is my first and favorite browser, which I have been using for almost 20 years. I wouldn't want to uninstall Mozilla.

//-------------------------------------- Detail from the browser crash report:

AdapterDeviceID: 0x9bc4 AdapterDriverVersion: 26.20.100.7985 AdapterSubsysID: 18df1043 AdapterVendorID: 0x8086 Add-ons: langpack-en-US%40firefox.mozilla.org:125.0.20240425.211020,%7Bd10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d%7D:4.0,jid1-93WyvpgvxzGATw%40jetpack:4.2.0,simple-translate%40sienori:2.8.2,jsonview%40brh.numbera.com:2.6.1,browsec%40browsec.com:3.84.1,cryptoplugin_ext_id%40privatbank.ua:1.0.2,touch-vpn%40anchorfree.com:5.0.18,formautofill%40mozilla.org:1.0.1,pictureinpicture%40mozilla.org:1.0.0,screenshots%40mozilla.org:39.0.1,webcompat%40mozilla.org:125.0.0,addons-search-detection%40mozilla.com:2.0.0,firefox-compact-dark%40mozilla.org:1.2,google%40search.mozilla.org:1.4,wikipedia%40search.mozilla.org:1.3,ddg%40search.mozilla.org:1.4 AvailablePageFile: 19423232 AvailablePhysicalMemory: 828993536 AvailableVirtualMemory: 138522262396928 BackgroundTaskMode: 0 BuildID: 20240425211020 CPUMicrocodeVersion: 0xe0 ContentSandboxCapable: 1 ContentSandboxLevel: 6 ContentSandboxWin32kState: Win32k Lockdown enabled -- default value is true CrashTime: 1715266618 DOMFissionEnabled: 1 DOMIPCEnabled: 1 EMCheckCompatibility: true GPUProcessLaunchCount: 1 GPUProcessStatus: Running GpuSandboxLevel: 1 HeadlessMode: 0 IPCFatalErrorMsg: SharedMemory::Create failed! IPCSystemError: 1455 InstallTime: 1714563604 JSActorMessage: APICall JSActorName: Conduits LastStartupWasCrash: 0 LauncherProcessState: 0 ModuleSignatureInfo: {"Microsoft Windows":["devenum.dll","wscapi.dll","explorerframe.dll","ktmw32.dll","Windows.Globalization.dll","Windows.UI.Immersive.dll","ondemandconnroutehelper.dll","Windows.UI.dll","nlansp_c.dll","winrnr.dll","pnrpnsp.dll","NapiNSP.dll","twinapi.dll","directmanipulation.dll","dbgcore.dll","iertutil.dll","srvcli.dll","wininet.dll","dataexchange.dll","textinputframework.dll","Bcp47Langs.dll","urlmon.dll","AudioSes.dll","OneCoreUAPCommonProxyStub.dll","twinapi.appcore.dll","MMDevAPI.dll","linkinfo.dll","CoreUIComponents.dll","Windows.System.Launcher.dll","version.dll","npmproxy.dll","windows.staterepositorycore.dll","rasadhlp.dll","FWPUCLNT.DLL","winmm.dll","wshbth.dll","directxdatabasehelper.dll","dhcpcsvc.dll","dhcpcsvc6.DLL","mscms.dll","winhttp.dll","taskschd.dll","propsys.dll","msvcp110_win.dll","netprofm.dll","Windows.Security.Integrity.dll","wsock32.dll","msdmo.dll","dcomp.dll","CoreMessaging.dll","uxtheme.dll","winnsi.dll","dwmapi.dll","DXCore.dll","resourcepolicyclient.dll","DWrite.dll","dbghelp.dll","avrt.dll","dxgi.dll","WinTypes.dll","windows.storage.dll","slc.dll","netutils.dll","winsta.dll","IPHLPAPI.DLL","dnsapi.dll","umpdc.dll","powrprof.dll","wtsapi32.dll","rsaenh.dll","kernel.appcore.dll","ntmarta.dll","sspicli.dll","mswsock.dll","gpapi.dll","cryptbase.dll","cryptsp.dll","msasn1.dll","ntasn1.dll","ncrypt.dll","devobj.dll","cfgmgr32.dll","profapi.dll","win32u.dll","ucrtbase.dll","KERNELBASE.dll","crypt32.dll","gdi32full.dll","bcrypt.dll","bcryptPrimitives.dll","msvcp_win.dll","wintrust.dll","ole32.dll","sechost.dll","shell32.dll","imagehlp.dll","kernel32.dll","oleaut32.dll","msvcrt.dll","rpcrt4.dll","advapi32.dll","SHCore.dll","combase.dll","nsi.dll","ws2_32.dll","setupapi.dll","shlwapi.dll","psapi.dll","clbcatq.dll","gdi32.dll","msctf.dll","imm32.dll","user32.dll","ntdll.dll"],"Microsoft Windows Software Compatibility Publisher":["VCRUNTIME140_1.dll","msvcp140.dll","VCRUNTIME140.dll"],"Mozilla Corporation":["firefox.exe","xul.dll","gkcodecs.dll","nss3.dll","freebl3.dll","mozglue.dll","osclientcerts.dll","nssckbi.dll","softokn3.dll","lgpllibs.dll"]} MozCrashReason: MOZ_CRASH(IPC FatalError in the parent process!) Notes: FP(D00-L1000-W0000100-T000) Has dual GPUs. GPU #2: AdapterVendorID2: 0x10de, AdapterDeviceID2: 0x2191, AdapterSubsysID2: 18df1043, AdapterDriverVersion2: 31.0.15.5222DWrite? DWrite+ WR? WR+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox RDDProcessStatus: Running ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 137 StartupCacheValid: 1 StartupCrash: 0 StartupTime: 1715266524 SubmittedFrom: Client SystemMemoryUsePercentage: 95 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20240425211020","version":"125.0.3","vendor":"Mozilla","displayVersion":"125.0.3","platformVersion":"125.0.3","xpcomAbi":"x86_64-msvc","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":16219,"virtualMaxMB":134217728,"cpu":{"isWindowsSMode":false,"count":8,"cores":4,"vendor":"GenuineIntel","name":"Intel(R) Core(TM) i5-10300H CPU @ 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Hi, I am having in issue with YOUTUBE AND google services and it pissing me off, when I ever open a tap in youtube and load very slow! even when I open a video with out open it in new tap, I have tried to delete the browser and download it again it didn't work I even bought Yt premium and turned off AD block still the problem didn't go away, also how search bar on the top of the page isn't working, when I use it and search it gives me an error, Error code: SSL_ERROR_BAD_CERT_DOMAIN I am considering to change the browser it's so annoying to use in this way.

Dear,

I have been using Firefox Developer Edition for many years without any problem. I sync Firefox on my different PCs, so they are basically all the same in setup. Unfortunately, Firefox now crashes constantly on my main PC. I have therefore temporarily switched to the default FF variant.

Of course I have tried all the steps shown here on the forum but without any result that I can see. Both in safe mode with or without addons. No matter FF crashed.

The error ID: Crash ID: bp-20d91ca4-1f79-4211-a3d5-4fd7c0240507

I hope someone can help me on my way ,

Regards,

Reinder

When I try to play a video on Firefox desktop, it takes it a long time to load. Once it has loaded, whenever I pause it for more than a few seconds, or if I try to skip around the video (either by clicking around in the loaded section of the progress bar or using +/- seconds buttons), the video begins buffering again before the video resumes. This makes it extremely difficult and frustrating to watch anything that requires me to pause, rewind, or fast forward. I've noticed this issue affect multiple video viewing sites, such as YouTube, Vimeo, and Netflix. My roommate also uses Firefox, but doesn't have this issue, so I know it's not a problem with my internet. I thought it might be a problem with my computer, but I tried to replicate the issue in Chrome and everything worked fine there. The issue has persisted almost a week. I have:

• Rebooted my computer several times
• Deleted my history/cache
• Disabled my extensions
• Turned off Java scripts in firefox (this disabled my ability to load sites like YouTube completely, so I turned it back on)
• Updated my computer
• Updated my graphics drivers
• Refreshed firefox
• Uninstalled and reinstalled firefox (and rebooted my computer)
• Uninstalled and reinstalled firefox AND deleted all the data it stored on my computer (and rebooted my computer)

I am currently using version 123.0.1 of Firefox. My OS is Windows 10 22H2.

Hello; I installed a new web page. While the page opens properly in browsers such as Safari and Chrome, in Firefox it constantly displays 403 forbidden Access to this resource on the server is denied! gives an error. I deleted the caches. I did flush DNS. I even reset firefox. I tried everything but the page still gives an error. There is only a dry WordPress content. How can I get rid of this error? Thanks.