Форум поддержки Firefox

I've started using pocket to save articles I want to read later on my kobo libra2.

My favorites often come from here: https://www-nybooks-com.www

When I hit the pocket button, it indicates that I have saved successfully. But, when I go to pocket, the tile created for the articles only has the title, image, maybe author bio, but no article.

Thoughts?

Earlier today I installed the latest version of Firefox on my Mac system and now the time assigned to incoming emails is 1 hour too early. We are on Sydney daylight savings time. My computer is indicating the correct time but the Thunderbird emails listing is not. I've searched for solutions and checked a number of Thunderbird time and date settings but nothing has fixed the one hour time error that I'm seeing. Can anyone suggest a fix for this?

Hello,

I have requested support for this issue multiple times. Please assist.

Firefox always displayed my website main image until the latest update. Now on any device that uses the Firefox browser my main website homepage image does not display leaving a huge white area on the homepage. This of course is now a major issue that did not exist with this same image before.

Nothing has changed in the programming of my website which is why I need support from your tech and if anything is blocked could Firefox please unblock my main image to show on all Firefox browsers?

Website: https://herlifetherapist.com

I look forward to your quick response.

Thank you

Hi Mozilla community, I hope you can see the image i loaded. Have others seen this message? What is the fall out? Should I get Mozilla VPN? thank you so much!

My Norton password manager extension will not open as a log in page. Still working properly on Microsoft Edge. I tried uninstall and reinstall with no change. No errors listed.

How does the translator determine when it is activated? Does the translator give the ability to translate selected text, or just the visited page?

I was trying to find a site to test it. I found this.

Spanish Proficiency Test

Maybe it's not an ideal example, but it neither translates the page, or gives the option to translate selected text.

I was uninstalling another app when I noticed that there are two application icons for Firefox, one dated 3/25 2023 and one dated 9/26/2023 (just installed new update). How do I get rid of the first application dated 3/25/2023?

I have been using the Walgreens web site to manage my many prescriptions without problems. Now, most of the Walgreens web site still works but the two menu options that need to display my personal prescription details fail with the display "Sorry, an unexpected error occurred. Please try again later." I initially thought that a Walgreens update might be in progress so just waited. Walgreens support gave me the same answer that there was probably web site maintenance in progress. After 4 days of the same problem and answer, I ported enough information to login in to Walgreens with the Microsoft Edge browser and access to my prescription information worked without a problem. I believe this problem with Firefox started around the time I updated to 117.0.1 but I might not have this perfectly correct. I was just notified to update to 118.0 and did so. Firefox access still fails and Edge access still works. Thanks for any help you can provide. Windows 10

'I refreshed my Firefox bn, I had saved asswords which I could see, I don't want to l;ose book msrks and passwords , refresh didn't helput it still won' t

After a recent Firefox update, there was no "restore" option. When I take the steps to restore the last session, the option is greyed-out. Luckily there is a decent-sized file named sessionstore.jsnlz4 in the folder from a few weeks ago, so I followed the instructions here to restore that file. BUT, even with that file placed back inito the appropriate folder, I still never get the option to "restore". I feel pretty sure that the file (1.18 MB) has inside what I need/want, but how can I get Firefox to "restore" using that file?

About three days ago, the dropdown lists for various websites I use stopped populating unless I use the backspace. So, for instance, if I want to find "John", nothing happens if I just start to type it in. But if I type in "Jo" and then backspace, John pops up. (Perhaps important: Even though I have now deleted the "o", only John pops up, not names beginning with J but followed by a different letter.) Curiously, it seems like the first time each day that I go onto any given website, the dropdown does populate properly, but just that once. I checked Edge and Chrome, and the dropdowns work fine there, so it's definitely a Firefox problem. Any ideas about what is going on and how I can fix it? Thanks.

Firefox, on my windows laptop, has suddenly decided that it doesn't like Coinsbit.IO I get no error messages just that the popup windown doesn't come up. I have followed all the throubleshooting, turned off popup blocjers and ad blockers but I still cannot get in

Hi all. I recently tried to access an instrument company's webpage, and Firefox stopped me. I thought it was just doing the "overprotective" thing, since there's been times it's done it to perfectly fine sites that i go to all the time. I got a weird notification about it being a porn virus, and closed the window. Ever since, i keep getting these notifications, all of them the same as the first. They're all coming from Firefox, and they're all spammy-- i don't even *have* Norton.

I've scanned with the antivirus app i *do* have, i've cleared Firefox's cache, i've restarted my phone. I'm not sure what else to do, since i've never had this happen before. I've used the desktop version for over 10 years, and never had anything similar to this happen.

Thank you for your help!

why does the word Australia show at the bottom of my google search page?

EDIT: Disregard. I used the settings in the lower right corner and set my region to the United States and now the grey bar with Australia in it is gone.

For a long time now, the items listed in the "window" drop-down menu have randomly changed order each time I open Firefox, so that I always have to search the list for the window I want. With the latest update, it now changes while I'm looking at the menu, & not simply the order, but also the wording of entries. This appears to affect commercial sites, which makes me think that the companies involved are paying Firefox to make their sites more visible. If this is the case, it is both exceedingly annoying and also fairly reprehensible given your general ethos. Is there any way to stabilize (& rationalize) the order of the windows in the drop-down menu?

I have observed this bug only in Disqus, but another Disqus user has seen it in other web sites viewed via Firefox, so maybe you could check your logic. Here is the original bug:

When entering a Disqus comment [or possibly other text boxes] and using the Enter key to end the first paragraph, the text typed so far is erased. It can be recovered by immediately pressing Ctrl+Z (Undo), but this is not obvious; most users will think they just lost that text, and will retype it. This was sporadic for a year or two, but right now (morning of 10/2/2023) it seems to happen on every comment I type. In the past, it only occurred on the FIRST Enter key, at least if I recovered via Undo. The only contact I have with Disqus is in the comments on an episode of the Kevin and Kell webcomic (https://kevinandkell.com). I am running Windows 10 on a Bootcamp'ed Mac, and my browser is the latest version of Mozilla Firefox.

Disqus user FreedomFighter replied:

That is a common problem unique to Firefox. When you hit enter and the post erases, right click in the box and click on "Undo" to get the text back, then you can do what you need to do whether is type more words, or post the comment.

[His recovery is essentially the same as mine, only using the mouse rather than the keyboard.]

Could this be an interaction between Firefox and Disqus? I have not personally seen this on any other website via Firefox, but FreedomFighter apparently has seen it elsewhere.

9/30/23 ~ I think the last automatic update, for my Firefox browser, messed up my access to Zynga. I'd like to uninstall the update. I've seen where I could "start over", with Firefox, but I can't seem to find it again. I'm willing to go back to the basics if I could play my game again! What do I do? I've done all the things I needed to do via Zynga (over and over) and it's not helping!

So I have a video playing on firefox, but the moment it drops from the foreground, it immediately pauses the video (the actual video playback). The audio continues, but the video stops until it is back in the foreground, at which point the video continues where it ought to. I have tried disabling the unload tabs in the config menu as well as disable the foreground pausing or whatever its called, as recommended by previous posts. I used to not have this issue at all, so I'm not sure what changed. Please help! Thank you.