Форум поддержки Firefox

Basically, firefox only opens new tabs. If you click on anything in the side menu, nothing happens. Of course, I tried reinstalling the program. I also tried clearing cache, refershing firefox as it was suggested in help pages. I also tried starting firefox in troubleshooting mode but it crashed and won't open in that mode. Although it opens in normal mode.

• Other browsers (Chrome and Opera) are working well.

Crash ID: bp-ea57ccf0-5b49-4e3a-8921-d8b160211217

I just installed firefox on a brand new Windows 11 PC and Firefox continually crashes. I did a clean install and still I can't go a couple of minutes without a tab crashing.

Here are a bunch of the most recent: 44ff3780-ddbd-4fa7-88a3-a606a364988b 3b24eea5-9a72-46dd-a635-273a20269eb3 056a49bf-0388-4b16-ab5e-9e023ebfb3d8 08b199d3-9631-4cfe-9b3b-44a8869c3949 02cf78b7-9c94-4905-9c0e-49e38998453f 66220c6a-3466-4fed-b394-f8d00a0cdee5 26c2bfba-1f66-4257-b4a5-76ac54a7dc65 532a5cda-40b2-4dff-aae9-2bb387e5d64f 32670407-0436-47f1-9728-ac9730a3b320

Greetings,

For a few months I've been experiencing consistent crashing in Firefox 95.x versions. At first the crashing happened "randomly" while browsing Facebook, but I eventually identified a pattern and learned that the crashes would happen when a Facebook 3D photo attempted to render in the feed.

Since then, I'm able to consistently reproduce the same crashing issue by opening Google Maps and launching street view. The crash happens immediately when street view attempts to load (unsuccessfully). This happens even with all plugins disabled.

Unfortunately I've had to failover to Google Chrome due to the stability issues in Firefox, though I would like to return to Firefox if this issue can be resolved. The issue does not present itself in other browsers.

I'm currently on Firefox v95.0.1 64-bit on MacOS Catalina 10.15.7, and my GPU is an integrated Intel HD Graphics 4000 1536 MB with a dedicated NVIDIA GeForce GT 650M.

Thanks for your support.

I couldn't get the crash data at all. But I managed to get this from the Terminal;

[Child 10502, MediaDecoderStateMachine #4] WARNING: Decoder=7f0fd7cf1400 Decode error: NS_ERROR_DOM_MEDIA_FATAL_ERR (0x806e0005) - RefPtr<mozilla::MozPromise<RefPtr<mozilla::MediaTrackDemuxer::SamplesHolder>, mozilla::MediaResult, true> > mozilla::MediaSourceTrackDemuxer::DoGetSamples(int32_t): manager is detached.: file ./dom/media/MediaDecoderStateMachine.cpp, line 3470 Exiting due to channel error. [GFX1-]: Receive IPC close with reason=AbnormalShutdown Exiting due to channel error. [GFX1-]: Receive IPC close with reason=AbnormalShutdown Exiting due to channel error. Exiting due to channel error. [GFX1-]: Receive IPC close with reason=AbnormalShutdown Exiting due to channel error. CPU time limit exceeded </p>

https://crash-stats.mozilla.org/report/index/711afc4a-b3ab-4c6d-8aec-7dd660211214

kindly check this link. this is crashed report.