Форум поддержки Firefox

Hello, I'm on Ubuntu 22.04 and have the Firefox (107.0 64bit) installed as a snap.

The drag and selecting text and even dragging objects on any websites doesn't work.

• I select text on the website by pressing down and starting to drag the text doesn't select when I leave the hold the entire block gets highlighted
• I use Excalidraw, the pencil tool drag and any object size change while drag doesn't work
• Desmos I can't drag the points on the graph
• The pointer just disappears on videos (not just YouTube) and isn't visible until I pause the video

Hi!

I have encountered this really annoying problem on my Firefox app. I give details below. I installed Mozilla Firefox on my freshly installed Ubuntu 22.04.1 LTS. I tried installing it from Snap Store. However, when I tried saving an image from the web (or, truthfully, any other file chosen by the "Save As..." selection), nothing happened, again and again. I tried many things, including following relevant guides from the internet, but nothing changed. The Firefox version is the 107.0.1 (64-bit), a Mozilla Firefox Snap for Ubuntu canonical-002- 1.0. I, also, have to report some other things, as well. When tried installing the browser from the internet (I downloaded a compressed file, containing the executable), the same function seemed to work. I, now, use the executable to access Firefox. However, firstly, because other difficulties (not problems, but difficulties) arise and, secondly, because I'd really like ti use, mostly, snaps, I report this bug here requesting for help, as well.

Any helpful answer will be appreciated!

Thank you!

Hi

The Arabic font broken on Facebook after reinstalling snap version of Firefox 107 on Ubuntu 22.04 given that the font on YouTube search look fine (but not on Facebook). I tried to reinstall Firefox in multiple ways like using the deb version reinstalling the snap one removing the .cache folder and logging out of the session and even rebooting my PC.

Why is my firefox is broken?

what is the solution ? it would be really appreciated

Stopped working after after Ubuntu update to 22/04. Trying fixied that by replacing files from https://ftp.mozilla.org/pub/firefox/releases/56.0.2/linux-x86_64/ru/ but still diesn't work. Crash reporter Info:

BuildID: 20171024165158 CrashTime: 1668330446 InstallTime: 1511200869 ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 1345 StackTraces: {"crash_info":{"address":"0","crashing_thread":0,"type":"SIGSEGV"},"main_module":0,"modules":[{"base_addr":"0x400000","code_id":"e902591ae0f95fc2d08568b55371946777efb178","debug_file":"firefox","debug_id":"1A5902E9F9E0C25FD08568B5537194670","end_addr":"0x425000","filename":"firefox","version":""},{"base_addr":"0x7f531ff63000","code_id":"00000000000000000000000000000000","debug_file":"locale-archive","debug_id":"000000000000000000000000000000000","end_addr":"0x7f53204d8000","filename":"locale-archive","version":""},{"base_addr":"0x7f5320cd9000","code_id":"04187216cb7877915465dee60e6da977","debug_file":"libgpg-error.so.0.32.1","debug_id":"1672180478CB91775465DEE60E6DA9770","end_addr":"0x7f5320cff000","filename":"libgpg-error.so.0.32.1","version":""},{"base_addr":"0x7f5320cff000","code_id":"d47f176786ef6963354da1e56ab6e657","debug_file":"libgcrypt.so.20.3.4","debug_id":"67177FD4EF866369354DA1E56AB6E6570","end_addr":"0x7f5320e3c000","filename":"libgcrypt.so.20.3.4","version":""},{"base_addr":"0x7f5320e3d000","code_id":"3c90cd09d59aace89ed7a61dd870dbae","debug_file":"libcap.so.2.44","debug_id":"09CD903C9AD5E8AC9ED7A61DD870DBAE0","end_addr":"0x7f5320e48000","filename":"libcap.so.2.44","version":""},{"base_addr":"0x7f5320e48000","code_id":"0e43925544eb9541027c39e25ba5a148","debug_file":"liblz4.so.1.9.3","debug_id":"5592430EEB444195027C39E25BA5A1480","end_addr":"0x7f5320e68000","filename":"liblz4.so.1.9.3","version":""},{"base_addr":"0x7f5320e68000","code_id":"22a62bd177a834592a7f75aa2c0dd20b","debug_file":"libzstd.so.1.4.8","debug_id":"D12BA622A87759342A7F75AA2C0DD20B0","end_addr":"0x7f5320f37000","filename":"libzstd.so.1.4.8","version":""},{"base_addr":"0x7f5320f37000","code_id":"d63a59a8518543ac131eca82261c9509","debug_file":"liblzma.so.5.2.5","debug_id":"A8593AD68551AC43131ECA82261C95090","end_addr":"0x7f5320f62000","filename":"liblzma.so.5.2.5","version":""},{"base_addr":"0x7f5320f62000","code_id":"0c5a119201caf9dabc11a2d98b6210d1","debug_file":"libICE.so.6.3.0","debug_id":"92115A0CCA01DAF9BC11A2D98B6210D10","end_addr":"0x7f5320f7c000","filename":"libICE.so.6.3.0","version":""},{"base_addr":"0x7f5320f7f000","code_id":"67ef75f006a7abbe790929ec2f52d90b","debug_file":"libSM.so.6.0.1","debug_id":"F075EF67A706BEAB790929EC2F52D90B0","end_addr":"0x7f5320f8a000","filename":"libSM.so.6.0.1","version":""},{"base_addr":"0x7f5320f8a000","code_id":"ac1ed077cc51db664565dff19ed546b4","debug_file":"libsystemd.so.0.32.0","debug_id":"77D01EAC51CC66DB4565DFF19ED546B40","end_addr":"0x7f5321050000","filename":"libsystemd.so.0.32.0","version":""},{"base_addr":"0x7f5321051000","code_id":"cfb263263cf654ede7499b404a301ed1","debug_file":"libgthread-2.0.so.0.7200.4","debug_id":"2663B2CFF63CED54E7499B404A301ED10","end_addr":"0x7f5321056000","filename":"libgthread-2.0.so.0.7200.4","version":""},{"base_addr":"0x7f5321056000","code_id":"6ca4eb82ad06e6abb249fe79f734dd75","debug_file":"libXt.so.6.0.0","debug_id":"82EBA46C06ADABE6B249FE79F734DD750","end_addr":"0x7f53210c3000","filename":"libXt.so.6.0.0","version":""},{"base_addr":"0x7f53210c4000","code_id":"f50f2e1a1c791f298b83a6fa846e9ebc","debug_file":"libcairo-gobject.so.2.11600.0","debug_id":"1A2E0FF5791C291F8B83A6FA846E9EBC0","end_addr":"0x7f53210d0000","filename":"libcairo-gobject.so.2.11600.0","version":""},{"base_addr":"0x7f53210d0000","code_id":"2406c5626434b7ea1072d50202930c95","debug_file":"libdbus-1.so.3.19.13","debug_id":"62C506243464EAB71072D50202930C950","end_addr":"0x7f532111e000","filename":"libdbus-1.so.3.19.13","version":""},{"base_addr":"0x7f532111e000","code_id":"e002ade3184386a441b176c50521f5e8","debug_file":"libdbus-glib-1.so.2.3.5","debug_id":"E3AD02E04318A48641B176C50521F5E80","end_addr":"0x7f5321149000","filename":"libdbus-glib-1.so.2.3.5","version":""},{"base_addr":"0x7f5321149000","code_id":"a316eec4bc9220560ba37ae6245d70050d139fe1","debug_file":"libxul.so","debug_id":"C4EE16A392BC56200BA37AE6245D70050","end_addr":"0x7f5326594000","filename":"libxul.so","version":""},{"base_addr":"0x7f532662e000","code_id":"3c1e7b0fcb3346e9131abd0177acd997","debug_file":"libmd.so.0.0.5","debug_id":"0F7B1E3C33CBE946131ABD0177ACD9970","end_addr":"0x7f532663b000","filename":"libmd.so.0.0.5","version":""},{"base_addr":"0x7f532663b000","code_id":"0ce6f2ae4544d8e3090d4f9c13091d73","debug_file":"libbrotlicommon.so.1.0.9","debug_id":"AEF2E60C4445E3D8090D4F9C13091D730","end_addr":"0x7f532665e000","filename":"libbrotlicommon.so.1.0.9","version":""},{"base_addr":"0x7f532665e000","code_id":"690ec04bc22a8a139b90eb5440d69a34","debug_file":"libbsd.so.0.11.5","debug_id":"4BC00E692AC2138A9B90EB5440D69A340","end_addr":"0x7f5326675000","filename":"libbsd.so.0.11.5","version":""},{"base_addr":"0x7f5326676000","code_id":"21d48c3fc2f3312ed160581cdbb06df7","debug_file":"libdatrie.so.1.4.0","debug_id":"3F8CD421F3C22E31D160581CDBB06DF70","end_addr":"0x7f532667f000","filename":"libdatrie.so.1.4.0","version":""},{"base_addr":"0x7f532667f000","code_id":"5d0858ca490b809be05810d6fe592eb6","debug_file":"libpcre2-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StartupCrash: 1 StartupTime: 1668330446 ThreadIdNameMapping: Throttleable: 1 UptimeTS: Vendor: Mozilla Version: 56.0.2

I follow the instruction in the kb of firefox to reset the download settings. But i keep not being able to download any file from any website. I currently have the version 107 in Ubuntu. This problem occur after the last upgrade. How to fix this? Thank you.

I can't use any mouse's scroll wheel in Firefox. I've tried multiple mouses and even a trackpad and none of them will scroll. They all work fine elsewhere in the Ubuntu OS, but just not in Firefox. The manual scroll bars work fine and auto scroll works fine. I have tried starting Firefox in safe mode with all extensions and add ons disabled, but that didn't work. I tried turning off the hardware acceleration in Firefox settings and that didn't help either. Any suggestions before I switch browsers?

I have recently updated my site to run off a different hosting provider, and CloudFlare, a long needed change to my site. However, in doing so, my site has become unreachable on my laptop, with firefox (and other browsers) still thinking that my domain is attached to the old nameservers, causing it to redirect to the "site not found" page of my previous hosting provider. I have tried flushing my system's DNS cache, clearing my browser cache, clearing the browser's DNS records, all to no avail, however, I do know my site works, as on my mobile phone with basic Safari, the site works fine.

my system is on Ubuntu 22.04, and running firefox version 107.0

Hey there,

Intro: I recently switched to Linux and (because Brave is so broken) also to Firefox and I am liking it so far.

Problem: Unfortunately I can't copy-paste files from Ubuntu Files (Nautilus) to Firefox (I tested image files and also sounds files, neither is working).

Test with Firefox: 1. Download a random photo (e.g. from Unsplash) 2. Select the file and hit ctrl + c in Files/Nautilus 3. I go to the clipboard inspector 4. I hit ctrl + v 5. The image does not show up in the output (see screenshot)

Test with Brave: 1. Do the same as above 2. The image does show up in the output (see screenshot)

Notes: - I am using Linux Ubuntu 22.04 with Wayland - Firefox Version 107.0 (64-bit) for Ubuntu Canonical - 1.0 - I have no extensions installed - I am not using the snap version (so I can scroll smoothly) ... I think I used apt-get install but not 100% sure

Since Firefox moved to Snap updates, two things have happened almost every day: Snap pops up to say Firefox has an update pending, and it wants to be closed and restarted; and tabs crash, and the only way to make them stop crashing is to restart Firefox or restart the OS.

I suspect the two problems are linked, and I really have to ask: do we have to have an update every 36 hours? Microsoft mostly gets by with one update cycle per week. I like to use software, not update it. I know it has to get updated regularly, but regularly shouldn't be the same as constantly.

Environment is: Firefox 106.0.5 (64-bit) Mozilla Firefox Snap for Ubuntu canonical-002 - 1.0 Ubuntu 22.04.1 LTS (64-bit) GNOME version 42.5 Wayland windowing system

Hi, wonderful crew I have this annoying issue: when I want to print a page and I open the Print menu from the "hamburger" button, the preview open but on the printer list I can see only the PDF printer, not my default printer or any other printer. Also if I click on the link "Print thru the system printer window" I see only "Print on file" and "Print on LPR" I tried the same on Chomium and there I can see my default printer My system is a Ubuntu desktop 22.04 recently updated from 20.04 LTS Thank for your work

When Firefox is running and I lock the screen and unlock it again, the gui seems to be somehow broken. On the picture attached one can see a graphical issue (black frame) on the right side of the browser when resizing the window. When I try to make it smaller starting from the left, the window disappears inside the black frame on the right side. There are also issues regarding the mouse. It is not possible to see which part of the text is already selected when pressing and holding the left mouse button during text selection (no orange highlighting of the text). When I release the left button the text is selected.

This is the second PC with Ubuntu 22.04 where this happens. Both PCs were upgraded from Ubuntu 20.04, so maybe it has to do something with that.

Hello Firefox team,

I was experiencing GUI issues using latest Firefox in ubuntu 18. Therefore following some instructions I applied the command: ``` mv .mozilla/firefox/ .mozilla/firefox.bak ``` After that I lost all the bookmarks, passwords and important information

How could I restore that please? I really need the help

Thanks

I have a laptop with Ubuntu 22.04. Firefox 307 from deb package works perfect. I wanted to give a try to Flatpak variant 306, which works well too, except two finger gestures back and front won't work. Scroll works. Any scheduled fix for that? Would be cool to move to flatpack completely.

I'm using Firefox 106.0.1 on Ubuntu 22.10 from Mozilla's official PPA but when I open some websites the browser crashes with the message "Exiting due to channel error.". I found the error could be related to libwebp with LTO enabled, may be it is, but I rebuilt the Ubuntu's package without LTO and one website stopped crashing, dell.com support page, but several others still crash, like amd.com.

When I want to drag and drop a tab into a folder of the bookmark toolbars, I can't do it for some folders.

Specifically, it doesn't work for folders that are somewhat in the area of the tab preview animation that pops up when I start dragging the tab. So that is not the same folders every time, it depends on the tab location in the tab bar.

I hope that the explanation was clear enough, I did a screen record also, made it available here https://ufile.io/pikit6xo (335 kB).

Do someone had a similar issue and found a solution?

I'm in troubleshooting mode. Firefox 100, just updated, but bug was there before. Ubuntu 20.04 LTS

Since v 106 (so that and 107), firefox crashes when I choose screenshare and select a single window.

Technical details:

I'm using

- https://meet.jit.si/ - Firefox 106/107 developer edition from .AppImage file - Ubuntu 22.04 + Gnome + Wayland - MOZ_ENABLE_WAYLAND=1 - pipewire (I believe) for screensharing via OS.

I'd love to get back to using Firefox, as I'm forced over to Chromium at the mo!

I have Firefox 107.0b5 (64-bits) Snap for Ubuntu canonical-002 - 1.0 I use Ubuntu Mainline to update to newer kernels. Never had any problem doing that. I am now on 5.19.15. But when I upgrade to kernel 6 (which is now at 6.0.5) Firefox tabs crash. Reloading doesn't help. Each new tab I open gives the same crash message. I have to restart to get Firefox going again. So I removed kernel 6 and reverted back to kernel 5.19 and have no problems any more. But question, what is the problem between kernel 6 and firefox? Does anybody else experience this problem?

I have no other problems with kernel 6 with other programs or hardware or whatever, only firefox tabs crash...

We have an Ubuntu computer that opens Firefox in Kiosk mode automatically when the computer boots.

This computer is connected to a TV and is used as an informational dashboard. No user interaction is required, so no keyboard or mouse is connected.

Every so often, Firefox updates (among other updates) and the computer reboots overnight. When booting after a Firefox update, it shows a "thank you for loving firefox" message instead of the specified URL. The easiest fix is to hold the power button and manually reboot when this happens since there is no keyboard and it's quicker than logging in via SSH.

Is there a way to prevent this message from showing after updating? We want to keep the automatic updater enabled to keep it up to date, but this is not desirable behavior.

The tool tip colour for the Downloads is white text over a yellow background - it's practically impossible to read. Perhaps this is an error with the release, but if not, can this extreme lack of textual contrast be changed? I need dark / black text on light backgrounds.