Форум сообщества Firefox

For the past few weeks Firefox has been crashing and freezing often. Crashes are worst when trying to access Protonmail, which almost always crashes the tab instantly. Freezes happen most often when browsing Reddit, and also when watching Youtube, but crashes and freezes can happen on almost any website.

I have tried changing profiles, refreshing and uninstalling/reinstalling, but the problem persists and seems to be getting worse over time.

Here are some recent crash reports:

bp-3d92e88d-bdc6-4629-a869-899650250219 bp-c57e72ab-a6e5-47d4-abeb-d5ce90250219 bp-b66a1b94-6392-4fc7-a2d9-4b9ee0250219 bp-2544016d-d918-4027-9b0e-de75e0250219 bp-23ca9aa4-0934-4f23-b2e1-0390a0250219 bp-9ea6fa00-c531-428e-b276-ad3760250219 bp-4b4316fd-ccb3-4787-877b-50ed40250219 bp-fe9ecc18-35dd-4654-b0e9-45ce00250219 bp-5447133c-6fe3-43fd-800a-dbdf10250219 bp-bb92230d-09b1-4920-8cc9-355940250218 bp-a98b5c50-bddb-4693-9199-ecc500250218 bp-0089dc50-da47-4be2-8e72-0dc8f0250218 bp-57364330-d723-4f8d-85dc-f31250250218 bp-2dbcdad1-a7de-4835-ba86-335e20250218 bp-bc7ca88c-c9b2-453c-9774-537b40250218 bp-b98c0da6-12e5-4332-a6e2-4c8680250218 bp-c4e7ff86-5cc6-43d3-aac8-81ce90250218 bp-07fb322d-1f54-478f-8f2f-3db690250218 bp-9670fc71-d8d7-48db-805a-7e8a90250218 bp-862d4443-8773-48c8-a09d-de9780250218 bp-3a7354bc-3fec-44b2-a802-f54de0250218 bp-c6b3cfac-61e4-444e-88e3-02f220250218 bp-9fc98135-55df-4746-8fbd-dd5530250218 bp-422b8b89-a540-4cad-8c1c-d11a00250218

Will be grateful if someone can help me get to the bottom of this Thanks

Ever since the latest Firefox upgrade to version 135.0, my Epson 3760 printer pauses between each page when more than one page is requested to print continuously. This pause before each page didn't happen before the upgrade. I now have to go into my printer queue and select each item in the queue to have it resume printing - one at a time. I'm on Windows 11 with an LG laptop.

This does not work anymore and I get an edit drop down with copy, paste etc It works on Chrome and Safari. I checked the config for "browser.fixup.alternate.suffix" and it is set to .com.

Hi Team,

I'm currently having an issue with the above:

Every time I clear everything (cookies, data, cache etc), close Firefox then immediately open it again additional data appears. This never used to happen before. Why is this? For example, just before sending this message it stated 0 bytes. When closing and opening F. again there were 76 bytes. Earlier today, after the same procedure there were 315 bytes of data! So Firefox is not clearing data as it used to. I use Norton AntiVirus and Nord VPN and have just done a disc clean-up but there is still the same problem when they are turned off. Where is this data coming from if I am not using any programs, the internet, nothing; only opening Firefox? Please advise as I suspect there may be hackers sniffing around my computer. I have changed the Browser Privacy to Strict.

Nord VPN also has a security option like Firefox. Is it okay to keep both on simultaneously or will they conflict? What is the best option out of the two if you recommend using only one?

I look forward to your assistance.

Thanks,

BA

Every time I open my laptop, I keep getting a banner which tells me firefox has notifications. But where are they? It appears in the upper right hand corner of my 2010 macbookpro and disappears without informing me as to where these notifications are. Anyone know where I can look? thanks

This article：https://support.mozilla.org/kb/install-firefox-linux. I want to install Firefox offline or use the deb package directly. My system is arm64.

I do not speak or understand firefox program. So explaining why I continually have to fight with this program is ridiculous if you don't speak and use the language I USE AS A CUSTOMER in simple terms. I should not have to access upper people and pay money to configure my computer I paid money for already and Firesux continually ruins. I need simple terms to stop my pages from jumping behind what ever that stupid thing is that hides them. I hate that I lose so much passwords and simple processes after every gd update or whim of the programMers. This is wasting time I do not have. AGAIN!

I always watched movies/shows through Firefox browser. Lately some titles are playing back like stuttering, choppy, like skipping frames. This happens on Netflix only. In titles like for instance, "The Blacklist" and "The Juror". In Chrome, they work fine. It's just on Firefox. Something happened with Firefox in one of its latest updates.

I have the Firefox Multi-Account Containers extensions installed, and configured with 3 containers: one for YouTube, other for Amazon, and finally one for Facebook and Instagram. Each container only opens said website and also logs-in to said website. I also have another computer with Firefox which all of those settings are also synced.

Both Amazon and Facebook work perfectly, but the Facebook container constantly logs out both from Facebook and Instagram, prompting me to enter my credentials time and time again, which has reached to the extent that now Facebook presents a Captcha every login, alongside a prompt asking me if I want to save those login credentials (which I say yes).

This started to happen last week as I did a fresh install of my OS on my desktop rig after I logged in into my Firefox Sync account and configured the Firefox Multi-Account Containers extension. And yes, I have disabled erasing cookies after I close Firefox, Allow cookies and site data, and added both Instagram and Facebook as explicit options to save those cookies.

EDIT: I also noticed that this happens whenever I open up Facebook/Instagram on the other device (PC/Desktop, and as long as I'm still using the same device, the session is still open.

Hi, for the past couple of weeks firefox is causing the GPU to block firefox when trying to play a youtube short preview by hovering over the short. The screen goes white and then returns and it happens again if you leave the cursor over the short. After a few of these, the message comes up that the GPU (nvidia in this case) acceleration has blocked access to firefox. This will happen every time. The issue doesn't occur in chrome. The issue doesn't occur if firefox is started in troubleshoot mode. If I run in regular mode and manually disable my one extension (keeper) and the two plugins - widevine codec and cisco openh264 codec, the issue will still occur. I have no other add-ins. I have updated firefox and the nvidia drivers to the most current. The gpu is nvidia geforce 940mx with intel hd graphics 620. I am running 64bit windows 10 home on an hp envy laptop with i7 chip. Any ideas? Thanks.

Every time I try to view a pdf file on Firefox I can view the file but in the lower right 1/4 of the screen I get a graphic of a page with shaded areas representing lines with writing on them. There is a type of pen cursor moving along the line.

This happens with different pdfs - from the internet and from my saved files. This doesn't happen on another computer with Firefox.

I've deleted and redownloaded Firefox an number of times, also tried troubleshoot mode - no improvement. Virus scanned, restarted a number of times.

Pdfs work on edge and chrome and reader with no problem.

I have a screenshot.

Any Ideas? Thanks

Can you guys check why your netflix account is getting logged out every time regardless of how many times you logged in and for prime video if you play any video i'm getting video player error, can you please check

Your browser needs immediate attention! I have windows 11. When I visit websites via Firefox and click on a link that takes me to a document, a large pop-up on the lower right side of the screen appears blocking half the page and preventing me from downloading or printing it. The pop-up depicts a cartoon-letter with a highlighter pen traversing its cartoon-text, below which is an enthusiastic missive stating (and I quote): "Now you can highlight your PDFs! With our new highlighter tool, you can read and edit PDFs in one place." Because of this infernal nuisance, I cannot print or download web pages. This has been going on for WEEKS! (That pop-up is USEFUL?! Who thinx up this stuff??!!) Apparently you're having trouble fixing this problem ... I understand--I'll just use Edge or Chrome from now on. Sorry if I woke you.

Dear Support I have opted to use the Firefox browser mainly due to the provision of fixed “Bookmarks” on the left-hand side of the screen, not provided by others. However, I am experiencing lot of problems with Firefox , including: - Freezing pages - Images are not fully displayed - No internet connection at pick times - Hanging on certain pages - Delay opening various web pages - etc The above issues have become more prevalent recently forcing me to use Google Chrome. I have now learnt that when FireFox goes down due to one of the above issues, I have to switch to Google Chrome for access to the relevant pages and generally the WWW. I have no option but to abandon the failing FireFox, if the failures continue. Thanks Harry Elm London