Форум поддержки Firefox

Firefox suddenly stopped connecting to internet websites. I use McAfee anti-virus with their firewall. McAfee whitelists Firefox but I removed it from the whitelist and then put it back. I've tried uninstalling and re-installing with no change. I've removed all add-ons. I'm having to use a different browser but I want Firefox back.

For years I’ve had no difficulty accessing online my HSBC bank accounts in UK using Firefox. In recent days they have changed their security access method whereby their site now requests a security number generated on one’s phone using the HSBC App (it used to be a random number from an HSBC supplied handheld device) which then has to be input via my Windows 10 PC to access my data. If I use Microsoft Edge as browser, everything works fine, but when I try Firefox my system just hangs after I’ve put my bank ID into the HSBC opening page (the first security step) and simply never opens the next HSBC page which would ask me to generate the said code on my phone. Seems a browser related problem. Any ideas why Edge works but Firefox does not?

Hello, I have the question while using Firefox.

When I browsing the websites via Firefox, I found that Firefox uses two groups in keyshare(x25519,secp256r1), while other browsers use single group(x25519) in the keyshare. So I tried to find where I can set up keyshare part in my Firefox, but I cannot find it.

Can you explain where can I find the setting for the keyshare in the Firefox?

Thanks!

Hello, I have encountered a lasting issue: Firefox' telemetry collection process causes a cmd window to pop up briefly. The windows sometimes lingers a split second later, and if I accidentally click it at that time, whatever program I'm in will get minimized and I'm back on the desktop with cmd window at front. You might want to have a look at that, I disable my telemetry for time being. Firefox version is 99.0.1 (64 bits), operating system is Win10 10.0.19043. Respond for other data you might need. Best, Michal

I opened Firefox as usually, but passwords are missing, only logins are available. There is also a file called logins.json-1.corrupt in the profile folder.

Renaming it back to logins.json with restarting the computer does not work.

There are no previous versions of these two files available in the system.

Please let me know how I can recover passwords, may be with a special software.

Thank you!

I searched for an official portable version of firefox and one of the first results was this https://support.mozilla.org/en-US/questions/1247235 anyways this seems dissapointing since he says we should only download from official sources and at the same time there is no official portable version, can i be honest.. this sucks. You know time passed since that thread was created (3 years...) but still no offfical version, why?

So it seems to most known source for firefox portable is this site: https://portableapps.com/apps/internet/firefox_portable I know you don't represent this website but still i have to ask how secure is it?

Also, how are chances mozilla will work on a portable official version? any plans?

I need to know how to delete the entries which autofill when this webpage's indicated field in the screendump is clicked.

I read the help guide does the instructions have no results.

Simply put, I have used the website:

http://www.wizard101central.com/

For MANY years, and now your system wont let it load. I have spent over an hour going through the endless links in your "help" system with no help at all.

This site is not loading and the lock with the red line wont let me disable the darn thing.

If I have to choose between Firefox and being able to access what sites I want, then Firefox will lose the battle.

I have tried all your little "help" suggestions and none work. I have been a faithful Firefox customer for about 12 years, but the end of that era is quickly coming to a close.

For your sake, I hope this is something you can fix easily because that website has thousands of loyal customers that are having the same issue with you that I am now.

Hello,

I have autofills and login savings disabled, but browser still seems to be saving form data including usernames. How do I disable browser saving any form inputs altogether?

Not sure the design team can do anything about this, but...

I just got a full page pop up with a link to "Update to the Latest Version of Firefox," which I did not click because I was suspicious. 1) Normally the notice to update is a small rectangle in the right upper corner. 2) I had just updated yesterday.

Firefox reports that it is up to date,

My security is set to "Block pop-up windows."

The pop-up opened when I clicked this news article linked by a member in a private Facebook group:

https://news.0censor.com/with-leak-over-roe-v-wade-warren-demands-constitution-be-ratified-aoc-demands-nuke-action-or-primary-out-members/?fbclid=IwAR2gfhCc8h2w013ST2g43ev-UuojBuChJ1LlfH_K18JVj8KFggfhzrlkuSM

When I clicked the link again to test it, only the requested article opened.

The pop-up had the Firefox logo and appeared legitimate to me in every way.

Sorry, I did not think to copy the update link before I closed the pop-up.

I have saved username and password for airbnb.co.nz. It does not fill in the username box in the login pagehttps://www.airbnb.co.nz/?_set_bev_on_new_domain=1651793110_NDIyMTVlNjdjMDEw https://www.airbnb.co.nz/?_set_bev_on_new_domain=1651793110_NDIyMTVlNjdjMDEw.

Auto-fill works fine for all other sites logins. Google uses similar 2 step login layout, when I click in the username box a list of usernames for google site drops down. This does not happen with Airbnb.

The problem occurs in multiple profiles including a new profile set up to test, all history and cookies cleared. First the browser offers to save the login with username empty. (Manually filled in username then saved.) Then logged out, login page username is empty. Does not autofill even when I start typing the saved username.

What is causing this? Is it happening on the main .com site or just the .co.nz site?. ( I am unable to test the .com site because I am in New Zealand, airbnb.com site redirects automatically to airbnb.co.nz url above) How can I fix it please?

I have had it with Firefox playing cop. I really have. I have a site that I visit frequently but these past two updates have now broken my ability to sign into the site at all, even in private mode. All I get is the shield and human icons with the strike-through and the error message on the user name/password field that says: This Connection Is Not Secure. Logins Entered Here Could Be Compromised. Learn More.

I've hit the escape button, tried private windows, done everything I can including resetting which was my last resort and which I hate doing, there's no more whitelist, no way to bypass anything, this is totally unacceptable that I cannot get past this. Firefox is becoming more useless to me as they try to become more and more in control of what I can and cannot do. If there is no override to this, then I have to find a different browser because it's pretty useless to use one browser for some sites and another for other sites, don't you think? So if someone has a workaround for this problem, can you please tell me what it is?

I received an email from mozilla@m.mozilla.org. Is that legit? (I am wondering, why the m.mozilla?) It seemed legit and looked like it, when I clicked forward thanks much I did the offered authorization scan, but then became scared to proceed with the 2 step authorization

I am using build 100.0 Mac OSX Mojave 10.14.6. When I go to www.papajohns.com and try to login it goes nowhere. I tried looking up the problem, which was to go to Settings and allow cookies for that site and now I'm able to login. The additional problem I'm having is in the purchase page, I have put in all my information including credit card information. When I click place order, instead of completing the transaction, it takes me back to the same page I entered my payment information and never completes the transaction. I have tried it on my iPhone through Safari and I was able to login and complete the transaction. I would prefer to do this on my desktop computer running Firefox rather than my iPhone. Any help would be greatly appreciated.

Thanks, John

Hi folks, I'm having trouble with importing old firefox stored passwords to new account. I got all the old data (logins.json, key3, key4,...)

I tried copying the logins.json and key3/key4.dbf file into the firebird profile root directory but they dont seem to load. It doesn't show anything no matter if I'm logged into a firebird account or not.

Since the old files are only a week old I'm guessing I shouldn't need to convert files.

When I convert logins.json file to csv I see the info is there.

What's the catch?

When I turned on the machine today (Dell PC running W10) I had to sign in to Walmart to check on a delivery. I entered username and password and again pressed enter. I was given a new, blank set of entry spaces for username and password. I could not sign in. Every time after correctly making entries it would just cycle back to the beginning. This has never happened before, even once. Anything in Firefox 100 I need to disable to use it? There's no error message so no reason for a screenshot.