Форум поддержки Firefox

Good Afternoon,

I have been experiencing issues with Firefox for the past couple of months. Whether I have two or ten tabs open, the browser stops working, crashes then exists out of all the tabs. I have tried various things to solve this problem, to which I have found no solution. I would greatly appreciate the assistance provided as to what I should do about this. Below are a few of the many submitted crash reports.

Please respond as soon as possible.

Thank you so much.

Respectfully,

Ayan

Report ID Date Submitted bp-1ed2720c-3c6d-4cc7-9e11-b4a0a0210125 1/25/2021, 5:24 PM bp-43aaf5df-fe65-46d3-ac81-5f0d00210125 1/25/2021, 5:24 PM bp-2c554db1-4bb5-4a3e-a672-49d5c0210125 1/25/2021, 5:24 PM bp-0625794f-41c7-4a07-940a-f9f5f0210125 1/25/2021, 5:24 PM

Somehow I managed to lose all of my windows, search history, addins, etc. It would appear that a new profile was created. I tried about:profiles and selecting the old profile (1.4GB) but while FIrefox starts, the places.sqlite file is now place.sqlite.corrupt. I followed the Mozilla instructions to try to fix the sqlite file but that did not help. I restored the full Firefox Application Support folder from Time Machine but that also starts with a fresh profile and selecting the old one gets me to a corrupt places.sqlite file. Given that I have TIme Machine backups, Is there no way to get back to a previous state with my windows, history, addins, etc. I am faced with losing a lot of work if I can't get back to where I was at least since a recent backup.

Thanks in advance for any assistance you can offer.

All of a sudden my firefox will not load any webpages, keeps saying it is already open, and giving me a system error code saying there is a file missing. I tried going into task manager to close it manually which didn't work. I tried shutting off my laptop altogether which didn't work either. I also tried doing the refresh option after uninstalling and reinstalling and that did not work. This is the only application on my computer doing this, and it is not an internet issue because I am asking about this while using microsoft edge. I am not sure what to do and am becoming frustrated because a lot of passwords I don't have written down are attached to my firefox browser and I just don't like microsoft edge or chrome as much. I attached a photo of the error I am getting, as well as the blank webpage I get when I try to use the program. If anyone has any advice on this or knows how to fix the issue I would appreciate any help greatly. Thanks so much!

After updating tо Firefox 81.0 the browser stopped saving files and pages. For example, when I click file > save, nothing happens, the files also are not saved when using "save link as" or clicking on a link. The browser seems to perform all other functions flawlessly. If anyone knows what the problem is, pls share any relevant experience.

I received a message while on Firefox this morning asking if my Firefox app was running slow. The message said to download a fix that would speed up my Firefox without losing my user ids and passwords, and other critical info. Well, I opted for the download fix. All of my passwords and user ids were wiped out. I have tried to get Firefox to remember them again, as I use them. However, each time I ask Firefox to remember my user id and password, it does not do so...so the next time I log into Outlook, for example, I have to reenter my E-Mail address and password. Not much of a fix at all! I was better off without "the fix." What can I do?

I tried to install the Snapchat filters after watching "Cat Lawyer" - and I got a VC++ Runtime error. Firefox stopped loading too with the same error.

I removed the Snapchat filters app; repaired the VC++ Runtime error in add/remove programs - and now I see the symptoms as follows:

1. Launch Firefox from FF Icon.

    a) Bookmark clicks do nothing.  
    b) Type in a URL and nothing happens.

2. Launch Firefox from a ZOOM meeting link (and presumably other links) works - the page loads. And , once I have done that , the firefox browser works normally.

I can probably just uninstall/reinstall - but if anyone knows how to solve this I'd rather not lose all my saved pwd and history.

Running: MS Surface, Windows 10.

Mike

So I don't know if that's the best but for some reason my firefox browser does not work propery. When I start it it shows the normal design just without all the stuff that is normaly there (screenshot included). Also websites don't load and it only shows the url. The bookmarks are all there but again won't load. I tried to fix the issue by reinstalling, updating and even running a virus scan and all that stuff but nothing worked.

Hello,

I'm beginner in development. Today I'm working on some CSS files.

But when I reload, the content don't load the new features. I've try to clear cache, remove stockage on the console , and also try command + f5 (on iMac).

The only one solution I've founded is to clear cache , leave firefox , shutdown computer and restart.

Very contraignant. I've test on Chrome and it work well. So I don't know what I need to do to...

I'm using MAMP to lauch app on local

base64 images always look like this when I load them up in a website. In 80% of cases, for the first 0.2 seconds the image displays fine, then disappears. The image loads fine on Safari, so this is definitely an issue with Firefox.

I had a look at the links representing one of the base64 images I encountered in both Safari and Firefox. What I found was that while the first 39 characters of the image links after the "data:image/png;base64" headers were the same, after that the two links were completely different. Another thing I noted was that the Safari image link had 4701 characters after "data:image/png;base64" while the Firefox image link only had 739, meaning that somewhere between 80% and 99% of data (depending on how you look at it) was "lost"by Firefox.

I tried disabling hardware acceleration, using Private Windows (effectively same as clearing cookies), and disabling all my extensions. None worked.

I'm relatively new to mozilla, came here to escape some google surveillance. I've been using duckduckgo through mozilla and I've had no complaints until just now I notice Google had been reset as my default browser. I know I went in originally and made duckduckgo the default but all of a sudden it changed.

Has this happened to anyone before? I'm not incredibly pleased, I'm glad I caught the error quickly before google mined too much data from my searches.

when signing into certain sites that require to know a real person is signing in. recaptcha does not load fully the pictures to click on. Therefore getting to website is halted. How do i get recaptcha to load properly? I have up dated firefox to the latetest. rgds

When I go to the charles schwab website using firefox, I cannot log into my account. When I type in my username and password it returns a "Feature temporarily unavailable" error. But, if I switch to chrome, it works fine. I've already tried clearing all history data and that didn't fix anything.

I keep getting a yellow bar across the top of the browsing windo telling me there is a program slowing down my browser .Then it freezes the window for 10 or 15 seconds. how do I disable this message?

Firefox CRASHING-reload tabs after 2021 update: REPEATEDLY reloads, zillions of tabs, after using url keyword search, & click on, redirected to home Firefox page, or again begins crash. I have used FF in web editing via Dreamweaver, and just started having MAJOR ISSUES in 2021. I removed flash content form thi 1 site. totally Worthless browser now!

Hey all,

I updated Windows the other night and ever since then, Firefox will give me certificate errors for only Youtube and all search engines. I tried Refreshing Firefox and reinstalling it, but that didn't fix the issue. I've scanned my computer for malware and found nothing. I've attached an image of what is being shown below. I looked at common issues with the "Error code: SEC_ERROR_UNKNOWN_ISSUER" message as well, but nothing has worked.

Just trying to see if there's something I'm missing here, really have no clue what to do and why only these websites are effected.

Thanks for any and all help.