Форум поддержки Firefox

Hi Firefox Team, I am a university student, and I keep getting these messages below, especially when I am doing research for my assignments; it is painful as time is of the essence. I need your help asap. I have already cleared my cache, and cookies Thank you The connection was reset

The connection to the server was reset while the page was loading.

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer’s network connection.
   If a firewall or proxy protects your computer or network, make sure that Firefox is permitted to access the web.

Alpha

Firefox browser problem. When dragging the mouse over text on a webpage to select text I want to copy, some of the selected text and an area of webpage adjacent to the text I'm trying to select is blocked by a box that automatically appears. Sometimes it whites-out a box-shape but usually it's blacks-out. This blocks that part of the page and some of the text I'm trying to select while I'm dragging my mouse and I can't see the mouse while I'm trying to select text within that box. What did I do to cause this and can I change something to make it stop? This is only when using Firefox and I didn't have this issue until October 2023.

Hi, I noticed about a week ago that when I would have Firefox windows open on more than 3 of my displays, the newest window, when maximized, would appear with white bars. This does not occur when Windowed or when troubleshoot mode is on. I have attached a photo of the error (suggestions omitted for my own privacy). Bugged window does not respond in this state and cursor does not blink etc. Other Firefox windows work fine. I'm running a custom color scheme, Dark Reader for Firefox, and AdBlock for Firefox. Issue does not occur with Chrome or Edge, which have the same, if not more extensions loaded. Glitch presented itself near the beginning of November.

Please help!

I'll check on this every once in a while, and am willing to run tests.

I've used FF for years and always had - "Open links in tabs instead of new windows" and "When you open a link, image or media in a new tab, switch to it immediately."

Until very recently this worked well.... now there are two identical tabs opening the link and the switch to immediately does not work.

For the last few days the ebay website is very slow when I open it. If I switch to Chrome, ebay's website loads okay. All other websites seem to load through Firefox with no problem. Any ideas???

I've been having this problem for a couple of weeks now. When I go to certain websites (that work on Every other browser I use) I get the following error:

Network Protocol Error

An error occurred during a connection to www.diamondtoolstore.com.

The page you are trying to view cannot be shown because an error in the network protocol was detected.

   Please contact the website owners to inform them of this problem.

It happens with Lowes & Home Depot - two sites I use every day for work. Now I have to use Chrome or Microsoft Edge -YUCK. I went to your help page and tried everything I could find that may help with this issue and nothing has helped. I see that there are a LOT of other people having the problem as well...Can you please fix it.

Tracie

Here is screen shot:

My iMac is OSX. I use Firefox browser most of the time. I had used Safari years ago. Chrome had rarely been used. Firefox problems recently began. Please help.

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Using Nord Pass extension on Mozilla fine until today, when clicking on the green icon for stored username and password, this appears - "sudden error message : can't handle ITEM/URL_SEARCH type message"

Hi, My Firefox of recent is extremely slow or sometimes fails to load a page. I thought it could be some extensions I added about protection from tracking etc...I tried disabling them, but not sure if I succeeded. But the problem still isn't fixed. I don't think I will figure the issue out. Thanks

Hey!

When you're going to fix the Ctrl + C issue?!

I'm sick and tired of restarting your f*g browser each time I need to paste something in a form on a page. It's frozen each time I press Ctrl+C somewhere outside your browser and return to it. I am forced to close it and restart it! It's been a year since this bug or even more.

Thank you

I have Firefox as my browser on my laptop. Today I have been getting numerous pop-up messages from McAfee (which I do not have- I use a different web defense app) saying I need to renew my subscription or virus detected. Nothing I do gets rid of these pop-ups, which keep coming back (see example below) . How can I stop this from occurring? HELP!!

As of 21/11/2023, I can no longer use several chat services that had previously worked on Firefox, for example Santander bank and EDF. Plus, the POWR widget has stopped working on one of my favourite websites.... it used to pull in the charity's Facebook content but now all I see is the text and no imagery. All of these functionalities work fine in Google Chrome and Edge so what's wrong please? Thanks in advance UF https://www.aldingbournetrust.org/make.html

When I try to login to the Tesco website I get this message: Access Denied You don't have permission to access "http://www.tesco.com/account/login/en-GB?" on this server.

Reference #18.26cc19b8.1700669440.3c27026b

I have cleared History plus cookiies and site data and cached web content

But I'm still unable yo login to this site.

Dear Firefox Community,

my ff browser won't open the following websites:

https://www.haaretz.com/ (here it says: Error 54113) and https://archive.ph/ (this won't open at all without any notification)

Could you please let me know how get them to open?

Thank you!

Dear Mozilla/Firefox, in the past week or so Firefox is noticeably slower to load than Norton Secure or Google Chrome. Running from a shortcut or pasting the same link into the address bar, Firefox takes around 25 seconds to load where Norton is almost instant. There are features of Firefox that I prefer over other browsers so hope you can guide me how to fix this. Thank you,

Since the last update (earlier this week) firefox uses large amounts of memory. It shows in the windows task manager 20 and more instances of firefox being open and one of them using 85%-90% of the available memory. I looked up help articles regarding this issue and one of them mentioned to "Delete content-prefs.sqlite file". When I do that it will help for a short period of time but then the issue is happening again. I'm using Windows 11 64 bit.

I'd appreciate some advice on how to deal with this.