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Firefox fails to run
For the first time in my experience, Firefox (for 64-bit Windows 10) has failed to run when I click on the desktop icon. I see a brief turning circle (the indication tha… (читать ещё)
For the first time in my experience, Firefox (for 64-bit Windows 10) has failed to run when I click on the desktop icon. I see a brief turning circle (the indication that Windows is responding to my click), but Firefox never opens. I tried navigating to C:\Program Files\Mozilla\Firefox and clicking directly on firefox.exe. Same result.
I then uninstalled Firefox, downloaded a fresh copy (using another browser), and installed Firefox again. The installation appeared to complete successfully, but Firefox still fails to run. I did check my user directory under \AppData\Roaming\Mozilla\Firefox\Crash Reports. There is a file there called "InstallTime20230104165113", but the subfolder \submitted is empty.
My Windows software is up to date as of 15 Jan 2023. I ran a Windows Defender Offline scan today, just to be sure there's nothing nefarious going on. The scan found nothing to report. Everything else on the system is behaving normally.
I'd be grateful for any help you can offer. I've used Firefox for years on all my devices (Windows, Android, and Apple) and I am a big fan.