Форум поддержки Firefox

Firefox wasn't working well on a seldom-used laptop, and the update to 100.0.1 didn't go quite right, so I deleted the old version and (using the odious Edge) tried downloading a fresh copy of the software.

But then I get a message from "7-ZIP" that reads "Can not create temp folder archive"

I'm stuck. Advice?

Hi!

I found from internet that updates should be stored in: C:\Users\<user>\AppData\Local\Mozilla\Firefox\Mozilla Firefox\updates

But I dont even have that folder but somehow firefox tells me to restart to install updates.

Since internet documentation seems to be outdated on this aspect I decided to ask here.

All of the sudden I cannot download mp3 files under the "save audio as" . It automatically tries to save it as a htm file. I have never had this issue before. I have downloaded many mp3s with no issues. Am I missing something here? It gives me no option to save it as a mp3, only as a htm

Hi,

Firefox updated to 101.0.1 and I miss all addons and my customized toolbar! During update I saw it created an "Old Firefox data" folder on my Desktop.

How to bring back the missing parts?

Thx!

Hello,

I use a 2019 Macbook Pro. While I was out of the country for a few months last winter, I left my computer behind and used my work laptop only. When I returned and performed a few updates to my Macbook, I noticed that each time I want to use Firefox (when restarting my computer), I have to download it and sign in (which also prompts a new sign-in email from Firefox). I never had this issue before on my computer or any prior computer, so I'm wondering if it's a basic fix to where I could use it each time I restart my computer without having to go through the process of downloading and signing in. It doesn't take much time, just an additional minute or so each time I want to sign in, which gets a bit annoying. Please let me know.

Thanks,

Dan

Hello!

I was just wondering if there was a way to disable the pop-up that appears to confirm the cancellation of an ongoing download ?

I tried searching in the about:config page but didn't find any parameter that looked like it could help me on that.

Thanks in advance!

My old 2009 MacBook Pro broke, got fixed, and now the backup won't transfer. So I need a new Firefox.

OS X El Capitan V10.11.6 is the latest this old computer will handle. On the mozilla.org download page, the app on the .dmg that gets downloaded says it wants OS X 10.12 or later.

I'd appreciate your suggestions.

--Gil

My computer is OS X Yosemite version 10.10.5.

I have updated with the newest Firefox web browser today. Now I can't open Firefox because my computer is too old for this new version. Because I have totally replaced my old one with this new, I cannot go back..

And actually, I don't know what is the right version for my computer. I think I found some very long list of old versions(https://ftp.mozilla.org/pub/firefox/releases/), I don't know which one is right for me and how to install from there - I tried some of them..

If anyone can post the link of right one for my computer and inform me how to install it from there, I'd really appreciate it..

Than you.

My HP Omen has 2 hard drives. Originally, Firefox was installed on the C: drive and working perfectly. In order to clear up space, I tried to use the Windows Move feature to move the program from the C: drive to the secondary (and larger) E: drive. Since then, Firefox won't work aside from opening a Firefox window. It will load no pages, settings, etc.

I've tried uninstalling Firefox from both the C: and E: drives. Searched for any remaining files and deleted them. Deleted Old Firefox Data folders. I've reinstalled Firefox, without the option of where to install it, but it still fails to work at all. I get an error message regarding a missing file, VCRUNTIME140_1.dll. I've searched for the file and it's NOT missing. It is in both the Firefox folder and the Windows/Systems32 folder.

I've searched for data in the Users folders that might relate to Firefox but NOTHING seems to work that will allow Firefox to work again. I've tried putting Firefox in Troubleshooting Mode but it won't restart as it says it needs to. It just won't work!

If anyone can just tell me how to COMPLETELY remove Firefox from both hard drives so that I can just do a clean, new Firefox install, that would be preferable. I know how to import bookmarks from Chrome.

If anyone can offer some help for someone who isn't great with computers, I would greatly appreciate it. If you need any other information, please don't hesitate to ask.

Hello,

I need to export many profiles that are connected to my FFX account. these are the profiles found by going to "about:profiles". These do not restore on a new computer after signing in to a ffX account.

I have followed the steps outlined in this support article but it does not work, and I don't think applied to "about:profiles". https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles YouTube videos also do not appear to focus on importing the 'about:profiles'.

If someone knows how to do this, I would be very grateful.

Thank you Liam

I am trying to move Firefox to my wife's new computer. I have pulled the HD out of the old computer and have linked it to the computer I'm typing on via a USB port. On it, I can navigate to the Profiles directory but when I attempt to copy it to my HD on this computer, I get this error:

    0X80004005: Unspecified error

I've reviewed pages by searching on the error code but nothing comes up that is relevant. I've cleared permissions on the Profiles directory and all its files ... to no avail.

I'm stumped. Any suggestions?

I broke an old computer and have my logins from it on a backup drive in logins.json and key4.db. I can't work out how to transfer these logins to my new computer. I've tried creating a new firefox profile since I am nervous of losing logins that are on my new computer, but then I am totally lost.