Форум поддержки Firefox

Hi Support Team,

I had a Firefox old & important data (Bookmarks, password..) in non-functioning old PC, but Hard disk has with old folders. Could you please help me to retrieve old data into new PC Firefox browser from hard disk or another method.

Thanks Oshada

Hi, all of my bookmarks, years' worth that I have never had an issue with before, have suddenly disappeared. Backups do not seem to be available. How do I get them back? I did not do anything out of the ordinary and I don't know if (an unasked for) update occurred and wiped them.

At the latest update firefox 64bit crashed and I neede a totally new install of firefox. After downloading it said, partly installed we will repair the upgrade and it did. However only a few bookmarks were recovered many of which were over a year old... So how to recover my recent bookmarks, which were in sorted in named bookmarkfolder, e.g. home/study/work

I would assume a backup frommy firefox account but that does not show a solution..?!??

On Windows 10, Professional up to date with Malwarebytes (pro) and Microsoft Security Essentails running permanently.

My bookmarks disappear when I click on them or they don't open at all. - please see attached images - I've already cleared the cache and restored the bookmarks three times but everything remains the same. I copy the exactly same link to Chrome and everything is working, therefore, it has nothing to do with the possibility of the addresses being corrupted. Can someone help me on this one? Thank you in advance.

Firefox 119.0 (64-bit) iMac 24 M1 - Ventura 13.6

I would like my Mozilla Firefox bookmarks to stay on the left side and my bookmark toolbar on the right side (just like it used to be). Now both Bookmark toolbar and Mozilla Firefox bookmarks are on the left side , and I can't even search a Mozilla Firefox bookmark using the search window.

Please help. Regards. E.C

Hello everyone, since my recent update on Mac OS Sonoma 14.0, my Firefox 119.0 (64-bit) bookmarks are becoming irresponsive.

When I hover over any bookmark in my Firefox side bar, it suddenly becomes invisible, and sometimes its entire folder disappear from the side bar from where it has previously been saved, as well as any next bookmark in the same folder. Yet it is still in the bookmark folder, but i have to relaunch Firefox to find it again!

Here are enclosed 2 screen captures. See the section called "A LIRE PRIO 2023-10" just below "00 sources" when I initially opened it on my side bar, it was visible, and when I clicked on any of the bookmarks saved in the folder "01 A LIRE PRIO 2023-10", the entire folder "01 A LIRE PRIO 2023-10" disappeared!

Yet if I go into my Firefox folder, it is still there. If i click on the next folder (from the lateral bar), it will disappear again!

Does anyone have had the same problem and found a solution?

Will appreciate as I had to move to google but does not enjoy it in the same way as Firefox (been on it since 2012!).

Thanking you all in anticipation.

Michael

I'm on MacOS Sonoma 14.0. Since the Firefox update to v. 119.0, I have had a really strange issue which is hard to describe, but I'll try.

In the Bookmarks Sidebar, whenever I click a folder, it disappears from view leaving a blank, empty space. The folder is still there, and everything in the folder is visible, but the folder itself is just a blank space. When the blank space is clicked on, the folder reappears and can still be selected, but the folder beneath it becomes invisible. It is almost as though the background and the foreground text and folder outline are the same color. The same thing occurs with History. The bookmarks themselves never become invisible, just the folders.

Has anyone seen this behavior? Does anyone have any idea how to fix it?

Thanks.

Had to reinstall my pc over consistent error messages (thank you windows 10 for being the same pos system), and now all my bookmarks are gone, the bookmark backup folder is also empty, I have two years worth of personal and business related sites saved that will cripple me financially and mentally if I can't get them back.

Reaching out to Sync to try that, but looking for any kind of alternative fix here to recover the bookmarks.

When I select "bookmark this tab", in the Firefox browser, I used to get the window allowing you to choose where to put the new bookmark. This 'bookmark location' window no longer appears so you don't know where the bookmark has gone. Prior to now, this feature has always worked fine.

I quit Firebox and reopened it but the problem remains.

I'm using Firefox 119.0.1 (64 bit) (the most current vers.) on a Macbook Pro running Ventura 13.3. I switched from Chrome to Firefox on this new Mac.

Please help!

Thanks very much.

kdivad

when i go to manage bookmarks i can go to views and sort them by last added, how do i make it, so that when i go to the bookmark drop down menu from the top of the screen so also list the bookmarks in order of last added?

Using YouTube for example...

Previously, when I bookmarked a page/video (URL), if the newly bookmarked page (URL) had previously been visited, the bookmark would be displayed in the Sidebar (or Toolbar) with a typical "YouTube Play Button" icon (favicon). But, if the newly bookmarked page (URL) has never been visited, then the bookmark would be displayed in the Sidebar (or Toolbar) with a default "Globe" icon (favicon).

I almost always create bookmarks by dragging links/URLs from the browser client area to a folder in the bookmarks list in the sidebar (and sometimes/rarely, to a folder on the Bookmarks Toolbar). But the same happens if I manually create a new bookmark to a "Visited" or "Un-visited" page.

Recently, this behavior just changed "without notice"...

Now, when I drag a link/URL from a the "Recommended videos column" on the right side of a YouTube page/video, to the bookmarks list in the sidebar, the bookmark is ALWAYS displayed in the Sidebar (or Toolbar) with a typical "YouTube Play Button" icon (favicon), regardless of whether the page had previously been visited, or not. Also, existing bookmarks for un-visited pages that were previously created, and were previously displayed in the Sidebar (or Toolbar) with a default "Globe" icon (favicon), are now displayed in the Sidebar (or Toolbar) with a typical "YouTube Play Button" icon (favicon).

How can I bring back the previous behavior of displaying bookmarks of un-visited pages/URLs in the Sidebar (or Toolbar) with a default "Globe" icon (favicon)?

In the past when I reinstalled Windows and then Firefox, I would sign into my account and all my bookmarks/addons etc. would automatically get reinstalled. Today I had to reinstall Windows and when I logged into my firefox account, nothing happened. Does Mozilla no longer keep these settings for us? I don't have any other devices to sync off of and never have, so where did all those settings come from when I did previous reinstalls?

Why does my tool bar disappear after typing in website in search bar? Book marks appear when I open a new window, however as soon as I type something in the search bar or click on a website the book marks disappear. I have to open a new window for them to reappear again. I didn't change any settings, it happened on it's own. I've added a screen shot for when I open a new window (book marks appear) and a screen shot for when I've typed something in the search bar (book marks disappear). Thank you!