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Refresh deleted everything

Hi! I just did a Firefox refresh to fix the slow browser issue and instead of saving all of my bookmarks and passwords, everything was deleted. I've tried to restore but … (читать ещё)

Hi! I just did a Firefox refresh to fix the slow browser issue and instead of saving all of my bookmarks and passwords, everything was deleted. I've tried to restore but that is failing as well. How do I get everything back?

Задан cstaten 1 год назад

Последний ответ от FredMcD 1 год назад

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Cannot change color of tabs

Firefox - Add Colored tabs I had Firefox version 81 and after installing version 82 in a new install on a new hard drive, I cannot change the color of my tabs anymore. I … (читать ещё)

Firefox - Add Colored tabs

I had Firefox version 81 and after installing version 82 in a new install on a new hard drive, I cannot change the color of my tabs anymore. I should see white tabs for the current tab but no longer when I added my userChrome.css file. I see instead a thin blue color strip along the top of the tab and the rest is grey. This shows up without any userChrome.css file.

In Firefox address field type: about:support It shows my Profile. vwy0y5ix.default-release I also have under the Profile folder this: jcueuz5y.default

I put the userChrome.css file here in my Chrome folder: C:\Users\David\AppData\Roaming\Mozilla\Firefox\Profiles\vwy0y5ix.default-release

What it contains: /* USE THIS ONE. It works in version 65 https://github.com/Aris-t2/CustomCSSforFx/releases/tag/2.3.4

  • /

@import "./css/tabs/tabs_below_navigation_toolbar_fx65.css"; /**/ /* <-- tabs not on top - Fx65+ - Windows/Linux */

/* Colored tab */ .tab-background:not([selected]) {

   background-color: #E3E0DB !important;

}

.tab-background[selected="true"] {

   background-color: white!important;

}

/*** Sidebar Color / Font Size Formatting ***/ /* 14px black text */ .sidebar-placesTree treechildren::-moz-tree-cell-text {

 font-size: 14px !important;
 color: #000 !important;

} /* Pale blue background on hover or selected */ .sidebar-placesTree treechildren::-moz-tree-row(hover), .sidebar-placesTree treechildren::-moz-tree-row(selected) {

 background-color: #bdf !important;

}

/* Main Toolbar */

  1. nav-bar {
 font-size: 14px !important;

Задан davidhelp 2 года назад

Последний ответ от davidhelp 1 год назад

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Activating AOL from Firefox log in

Hi folks. I know this is an easy question for you has me baffled. My old computer (Windows-7) has Firefox configured to automatically start my AOL account. But.......I… (читать ещё)

Hi folks. I know this is an easy question for you has me baffled. My old computer (Windows-7) has Firefox configured to automatically start my AOL account. But.......I can't recall the settings to make my new PC (Windows 10-Pro) do the same thing. Any ideas/suggestions welcome. Thanks Crady Adams

Задан RCACRADY 2 года назад

Дан ответ FredMcD 2 года назад

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"The Media Could Not Be Played

For the last week or so, I've been having an issue with media not playing properly on websites. Specifically, when I read webpages which have embedded Twitter images or … (читать ещё)

For the last week or so, I've been having an issue with media not playing properly on websites. Specifically, when I read webpages which have embedded Twitter images or videos, I see the message "The Media Could Not Be Played" where a screenshot of the media used to appear. There is a blue "Reload" button, and when I click it, I can briefly see the screenshot for a split second before "The Media Could Not Be Played" re-appears.

With YouTube videos, they fail to play and I get the message "An error occurred. Please try again later". This happens with both embedded videos on webpages, and directly on the YouTube website itself.

All of this media works properly when I open the same pages in another browser like Chrome. I would prefer not to switch browsers. Is there a way to fix this error?

Задан box37 1 год назад

Последний ответ от FredMcD 1 год назад

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Add-on's suddenly disappeared, are installed, unusable

How fix this. Have googled the problem and tried all proffered solutions. No change. Others seem to have had similar problem, mentioning certificates, but got no help fro… (читать ещё)

How fix this. Have googled the problem and tried all proffered solutions. No change. Others seem to have had similar problem, mentioning certificates, but got no help from Mozilla, that I saw. I have put the little jigsaw icon o the search bar, to no avail. Am deadended.

Задан Nitro 1 год назад

Дан ответ FredMcD 1 год назад

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ALL my Firefox synced data is lost

I am IT techie, and I need FF help on this. I searched the entire sync issue forum, but of no avail. I had a Windows 10 update issue so I decided to format my PC. My sync… (читать ещё)

I am IT techie, and I need FF help on this. I searched the entire sync issue forum, but of no avail.

I had a Windows 10 update issue so I decided to format my PC. My sync was enabled and all data was synced normally. I went ahead and formatted it, and installed a new copy of Win 10, and all softwares, including FF. Now after syncing for over an hour, I cannot find anything. No history, no bookmarks, no logins, nothing.

This is definitely something to do with your update. I cannot figure anything else out. How can I get my old data back? This is absolutely ridiculous and frustrating.

I have 2 other laptops with FF synced, but they aren't booting up either because of hardware failures. I cannot risk turning them back on, and loosing my FF data from those laptops.

Please advise, how to access my cloud data on FF, or should I switch over to Google chrome because of your incompetency?

Задан mal1k 2 года назад

Дан ответ Wesley Branton 1 год назад

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Lost all bookmarks after Firefox/Windows update!

Hello Community Do hope someone can help? Have tried all suggestions in Support area on topic: Lost/Recover Bookmarks. Also spoke to Windows Support and was told to call… (читать ещё)

Hello Community

Do hope someone can help?

Have tried all suggestions in Support area on topic: Lost/Recover Bookmarks. Also spoke to Windows Support and was told to call Mozilla Firefox Technical Support. I've been unable to find a number.

I had a Windows update around the same time as a Firefox update, May/June, only realised all saved bookmarks prior to June 2020 have disappeared. This has never happened before.

Urgently need to find out if there's a method of retrievel or have it confirmed that all of these very important bookmarks are permanently lost.

Thank you in advance

Задан Col 2 года назад

Дан ответ Col 2 года назад

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How do I turn off these intrusive tab features?

I have found pretty much every extra short cut or feature that has been added to Tabs has either been useless for me, or an outright nuisance to deal with. And they all h… (читать ещё)

I have found pretty much every extra short cut or feature that has been added to Tabs has either been useless for me, or an outright nuisance to deal with. And they all have to deal with when ever I try to move one tab from one window to another.

It used to be that I would try to move the tab, but then it didn't actually move it because just low enough for Firefox to decide that I actually wanted it to be a bookmark instead. Then it started to make it a bookmark because it was too high and hit the bookmark menu tab.

And now today it has added on the worst one yet, where if I don't put the tab right between the tabs of the other window it now decides that I actually wanted to turn one of those tabs into the one I was moving over.

Out of all of those this mos recent one is the most worthless of features because how much use it could give is vastly outweighed by its constant hindrance.

Is there any way to turn off any/all of these features?

Задан ZachTJ00 1 год назад

Последний ответ от jscher2000 - Support Volunteer 1 год назад

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Tabs Crashing on New Laptop

bp-b2807458-921f-40fb-8086-b06fa0201125 11/25/2020, 7:01 AM View bp-db55fcc3-4398-4416-a1a6-86c540201125 11/25/2020, 7:01 AM View bp-9c11b0c1-baa7-4f1c-9afb-2a28002… (читать ещё)

bp-b2807458-921f-40fb-8086-b06fa0201125 11/25/2020, 7:01 AM View bp-db55fcc3-4398-4416-a1a6-86c540201125 11/25/2020, 7:01 AM View bp-9c11b0c1-baa7-4f1c-9afb-2a2800201121 11/20/2020, 4:49 PM

Here is the crash info. Recently, usually when scrolling through sites, my tabs would crash unexpectedly. This is a brand-new laptop that I have had for a little over a week now. Any help would be greatly appreciated.

Crash Reason: EXCEPTION_ACCESS_VIOLATION_READ

Crash Address: 0xffffffffffffffff

Задан XxPureToxinsxX 2 года назад

Дан ответ FredMcD 2 года назад

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Form auto fill has stopped working

Even though I'm in the UK I was previously able to use the form auto fill function by changing the extensions.formautofill.available preference from "detect" to "on" howe… (читать ещё)

Even though I'm in the UK I was previously able to use the form auto fill function by changing the extensions.formautofill.available preference from "detect" to "on" however I updated to Firefox 83.0 and it reverted to "detect" and I am now unable to save any changes to it becasue it has always reverted to "detect" when I restart Firefox.

Form auto fill is such a simple and useful function that really needs to be available, Chrome has had it working for years.

Задан tim128 1 год назад

Дан ответ cor-el 1 год назад

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Google terms after Firefox update

After the last Firefox update (83.0) it seems Google hyjacked my browser with asking to comply with their terms. There was no change of avoiding this popup even after try… (читать ещё)

After the last Firefox update (83.0) it seems Google hyjacked my browser with asking to comply with their terms. There was no change of avoiding this popup even after trying not to use the "OK with all" button. Trying to suit the compliance with my choices took a great deal of time.

With the update I lost the most used links in my browserbar and when I open a new tab the same thing occured.

What went wrong and why did Mozilla "Let it happen"

Задан Rene 1 год назад

Последний ответ от Paul 1 год назад

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I have updated my O/S from Ubuntu 18.04 to 20.10. Nothing else. Now Firefox is nearly useless

This is basically a copy of what I put in the Ubuntu forum. The problem is the same, no matter where I post it. Originally I was using Ubuntu 18.04 LTS. I thought it woul… (читать ещё)

This is basically a copy of what I put in the Ubuntu forum. The problem is the same, no matter where I post it.

Originally I was using Ubuntu 18.04 LTS.

I thought it would be good to update to GG (20.10) though I did briefly try FF (20.04).

As the install was done on an existing 18.04 version things remained the same for programs, book marks, etc.

Ok, now the crunch: I USE Firefox ""A LOT"". When it loads, there are...... 8 x 6 windows of FireFox and each of those have anywhere from one to ""THIRTY"" tabs loading.

Believe me: ""It worked!!""

I could use it, also run other tasks as well - though a VM was pushing it with the RAM. But the entire machine worked.

Now, I am lucky if FireFox loads at all. Let alone let me browse.

When it loads some of the window's tops are flashing. A screen shot does not really show this. (I tried)

All that has changed is the O/S from 18.04 and Firefox from (what ever it was) to 83.0

I don't want this to be a finger pointing exercise between Mozilla and Ubuntu. I would prefer it is helpful to all.

What have I tried? I've tried starting FireFox with all addons disabled. Still happens.

I am going to try to remember to (next time) launch FireFox from a Terminal and pipe the output to a file to look for things.

The machine I am using has shown it is well up to being able to have this running. I have had it working for a few years like this.

This post is (for now) to establish there is a problem. I will post more information when I get it, rather than waiting to get it then post, as I feel there are a lot of people who have very similar problems and I want it known: ""You are not alone!""


Now a bit of extra stuff.

Other things which are weird: When I am watching stuff - youtube for example - the playback is/WAS jerky. I hadn't touched anything in the settings.

After digging around, I discovered that I had to turn ""OFF"" the hardware acceleration for the graphics. Question: How did it get turned on? (Semi rhetorical)

I have a lot of local pages I open with passwords. When I load them the CPU load goes through the roof and nearly invariably the program just exits. No crash report.

Which is a good 50% of how it happens. The other 50% is the machine just locks up and I have to power it down.

Задан teeny_weeny 1 год назад

Последний ответ от Paul 1 год назад

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Usually cannot access Yahoo unless delete yahoo cookies

Yahoo.com is my home page. Most times (but not always) I cannot access it unless I go into privacy and security and delete the yahoo cookies. (Just sits at new page wit… (читать ещё)

Yahoo.com is my home page. Most times (but not always) I cannot access it unless I go into privacy and security and delete the yahoo cookies. (Just sits at new page with 3 dots moving.) I mean won't open yahoo when firefox starts, if I use the home button, or type yahoo.com in address bar. Am on Windows 10 using Firefox 83.0 64-bit. I don't want to delete all my cookies on exit, so am at a loss.

Задан cohnveno 1 год назад

Последний ответ от cohnveno 1 год назад

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cannot log in to my Bank of Montreal online banking

cannot log in to my Bank of Montreal online banking!!! I've used Firefox for years, and for years I daily do my online banking. Now all of a sudden, without any warning I… (читать ещё)

cannot log in to my Bank of Montreal online banking!!!

I've used Firefox for years, and for years I daily do my online banking.

Now all of a sudden, without any warning I cannot log into my bank account. I've tried clearing history, etc. I've tried the about:config change...

I can log in fine with Microsoft Edge.

My wife uses Firefox and she can log into the bank. I suspect that is because Firefox has not updated on her computer.

This is maddening, to put it mildly.

Задан jedasa 2 года назад

Дан ответ FredMcD 2 года назад

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'recommended by pocket' option not visible in about:preferences#home, not in new tabs

I am unable to get the 'recommended by Pocket' panel to appear in new tabs with my normal user Firefox profile (Firefox account sign-in) on Mac Catalina. When I go to ab… (читать ещё)

I am unable to get the 'recommended by Pocket' panel to appear in new tabs with my normal user Firefox profile (Firefox account sign-in) on Mac Catalina. When I go to about:preferences#home the option simply is not present.

I created a new user login on my mac to access banking and other financials. This uses a separate Firefox profile (including new Firefox account sign-in and email), and the 'recomended by Pocket' panel is present.

The panel is present on new tabs opened for my normal Firefox account sign-in on my iOS (iPhone) Firefox install.

The about:config settings searching for 'pocket' appear to be the defaults, and match the settings in the financials account.

I have tried in 'safe mode' (add-ons disabled) and have done a Firefox 'refresh', however my add-ons (and presumably everything else) were restored when I signed back into my normal Firefox user account.

Hovering over the Pocket icon in the address bar displays 'save to Pocket', implying to me that it has signed me into Pocket. I've signed in at getpocket.com. New Firefox profiles without signing in do not show 'recommended by Pocket' in either new tabs or the about:preferences#home configuration page, but I expect the functionality requires being signed in to a Firefox account.

Help or suggestions much appreciated.

Задан rob92 2 года назад

Дан ответ Shashank Shekhar 2 года назад

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Firefox not loading some content

I've recently noticed an issue with Firefox not loading some content for me. On one page it failed to load embedded videos, and when I contacted the site to alert them to… (читать ещё)

I've recently noticed an issue with Firefox not loading some content for me. On one page it failed to load embedded videos, and when I contacted the site to alert them to the problem they troubleshooted and the issue seemed to be with my browser. A second time, when trying to use Instagram scheduler Planoly, I discovered that none of the images of my feed would display in the program, and again when I contacted support they could find no issue at their end.

I have followed advice and: - cleared my cache and cookies - disabled extensions one by one - scanned my machine for malware.

Any advice would be much appreciated.

Задан Linconclusive 1 год назад

Дан ответ cor-el 1 год назад

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HD Youtube videos stutter on only the current Firefox (in my case 78 esr)

Only one Browser has problems with HD videos (1080p + above) on youtube: Firefox in the most current version. I have tested so far only the one current latest version of … (читать ещё)

Only one Browser has problems with HD videos (1080p + above) on youtube: Firefox in the most current version.

I have tested so far only the one current latest version of the ESR branch (78.3.x). But as visible from thousands of articles to this very particular problem (when i search the community help database for "Youtube videos stutter" i get multiple thousands of entries - i read only a handful of them to realize that they are all "closed" and not a single one "solved"), this problem persists since multiple years now.

I have a very old PC by my side with a very old Firefox (benchmark wise slower than my current PC by a factor of at least 3) ESR 52.9, which is able to play the same videos in the same HD resolution without the slightest stutter.

The drivers on that old system are - naturally - outdated by half a decade. THAT OLD OUTDATED system with THAT OLD OUTDATED Firefox is well able to play even multiple HD videos side by side. With-OUT any stutter.

Thus, you can easily deduce by logical reasoning that nighter any outdating of drivers whatsoever nor any outdating of anything else on the system, be it hardware wise or software wise, CAN AT ALL be the culprit of that stuttering.

While the former holds true, what you actually find in the communities help are completely useless and irrational tips of "upgrading the browser to the last version", "upgrading drivers" or "reinstalling any software" or the like.

Let me be clear: Nothing of the latter will ever help in overcoming the stuttering of current firefoxes at all. The only one measure that will help here is to revise the code that is underlying the video pipe.

Since the stuttering regularly only begins after about one to two minutes into the videos, it is strongly suggestive that something in the memory management - probably in the way resources becoming freed after use - is accumulating over time until the stuttering begins. Badly managed garbage collection, perhaps?

Задан White-Gandalf 2 года назад

Последний ответ от cor-el 1 год назад

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browser

I'm using Apple notes for every important information but this [https://photos.app.goo.gl/3Bg1rW5UtHptwrbx7] black screen is appearing on the side of the screen. … (читать ещё)

I'm using Apple notes for every important information but this [https://photos.app.goo.gl/3Bg1rW5UtHptwrbx7] black screen is appearing on the side of the screen.

Задан Alfie 1 год назад

Последний ответ от cor-el 1 год назад

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when openinig firefox the logo is displaying like something

the browser is crashing and its taking too much memory and storage even though I have minimized memory usage through about:memory>minimize memory usage but no use afte… (читать ещё)

the browser is crashing and its taking too much memory and storage even though I have minimized memory usage through about:memory>minimize memory usage but no use after few days it the logo is not displaying its displaying like in the figure attached and another thing is its taking tooo much time to open browser and also to load the page even though the net speed is good

Задан luckyjuly1947 1 год назад

Последний ответ от cor-el 1 год назад