Форум поддержки Firefox

While I'm doing my emails, I get a yellow error message: this page is slowing down your browser. To speed it up, close this page. That's my hotmail inbox. Happens often. If I close the hotmail then reopen it it works ok for a while, then does that again. And in general it's slow. Feels like firefox and hotmail are at war with each other...

In order to reproduce:

1. Browse to klarna.com 2. click on [login] and then [login for customers] 3. page will redirect to https://app.klarna.com/login?market=de&utm_campaign=header-login-link&utm_medium=referral&utm_source=klarna 4. (you should have an account, if not just create one and proceed with following step) 5. click on [sign in] 6. enter email assigned with your account 7. click on [Confirm and Continue] 8. (a verification code is sent to the email or phone assigned with your account) 9. enter verification code 10. page will redirect to https://app.klarna.com/ and will show a frame where to adjust settings about how klarna will collect data by tracking technologies. 11. click on any button to close that frame (accept all / required settings only,...) ---> Does not work :-(

Hello,

My name is Cezar Dobre and I have a problem with my account: - after I have reinstalled my operating system, I tried to recover my old data - I lost my recovery key so I have reset my password - I didn't know that if I do so, my data will disappear - meanwhile I have also found my previous recovery key

How can I get my old data back? Please help!!

Thank you!

Cannot delete items added to cart on patioslingsite.com using Firefox. Works ok using Google and Microsoft Edge browers. Using latest Firefox update on my Windows 10 OS and tried a few setting changes in Firefox without resolve. Is there a particular setting that needs to be changed or is there something else going on?

I updated the operative system on my laptop but, when I opened Firefox and signed into my profile, it didn't import my old bookmarks, only the browsing history. Passwords and other data are all there, only the bookmarks are gone.

Is there a way to get them back?

Every time I log into Quickbooks using Firefox as my browser i am asked for a code. 2 Step authentication is turned off in both Intuit and Firefox. Other browsers (Chrome and Safari) do not require 2 step authentication to log into Quickbooks. How do I stop Quickbooks from asking me for the code for each login when using Firefox??

I got a new phone and went to reset my 2FA, scan a new QR, and go about my day.

I successfully removed the old 2FA setup from Authy on my older phone, and from my Mozilla account. I can access my user account settings for my Mozilla account and select to add a new 2FA method.

I land on the page which displays a QR code, which I can scan with Authy, and which immediately shows my account information as confirmation.

However, once I try to enter the first numerical code displayed -- Mozilla's text field declines on "incorrect code". I have done this over several times, tried on both phones, and waited for further numerical codes to be generated from the app. No success.

Right now I am on default email based 2FA and cannot for the life of me get the QR or manual onboarding process to accept a code from my app. I have to return my old phone soon so I was hoping to get some advice and figure this out just in case the issue was due to something there.

https://www.gfashion.com/en/ This website is important for me. I have saved all passwords and users info to firefox. When I login in , the username and password is empty.

Even if I click the username input box, the stored user list will not be displayed, but when I click the password box, the stored user password list can be displayed, which is unacceptable. I also tried in mobile version. It is the same thing.

I have used all the methods mentioned in Support, but still cannot solve the problem. But the website works well in Chrome and Edge. Although I like this software very much, I have to use it sparingly because it is troublesome to log in every time. I hope you can support this type of website, thank you.

Thanks in advance!

Since I've upgraded to Ubuntu 22.04 "Firefox" randomly started closing it's self without any crash report what so ever.

I've read some article on Ubuntu forums but I couldn't find any helpful information (Or they didn't work for me)

Please anyone help! I've been using Firefox all the time and has never crashed until the upgrade to Ubuntu 22.04

Any help is highly appreciated!

Hello, I was trying to fix this issue on my browser but I was not able to do it. The OS is Ubuntu 20.04.3 LTS 64-bit. Currently, I'm using Firefox version 99.0a1 but I had the same issue on version 97. Also, I have this issue on only one of my PCs. As I said in the subject: - The browser freezes the whole PC and I have to force reboot it. (I already disabled the hardware acceleration) - the recent download item open button does not trigger the opening of the folder. - If I try to download a file, the browser ask me where to save it. But if I try to download another one the browser shows me the directory with path /run/usr/1000/... I tried to delete places.sqlite but I received the same result. ... I'm attaching two screenshots also. Thanks a lot!

PLEASE help me find a way around this 'so called' improvement of auto downloading any attachment or file to my Downloads folder without any choice from me. I have checked the 'always ask' in General settings - this functionality DOES NOT WORK - IT IS A waste of time. When prompt asks what you want to do, it auto downloads IN THE BACKGROUND even if you say open and do NOT check save option. This is a MAJOR frustration, makes extra work for me to have to remember to go back to Downloads to delete all these files that just pile up, where I separately saved-off the file as usual to my other, separate intended directory. We should have the right to make that decision on whether or not we want to save it to our computers and take up space. PLEASE REVERSE THAT FUNCTIONALITY TO WHAT IS WAS BEFORE. THANK YOU>

I downloaded Dropbox via Firefox and saved a document. I have my File Explorer set to open Dropbox files with Firefox. But … when I try to open my downloaded Dropbox file, Firefox opens, and I get a box that asks “Open File” or “Save File.” No matter which I click, a new screen opens with the exact same box, repeatedly. I have let computer sit, in case file was just loading slowly, but never does. I have uninstalled and reinstalled Dropbox several times, cleared Firefox cache, made sure my security allows downloads to Firefox. Can anyone help me? Let me add, the file in question is a family tree, and I was wondering if I might need to use something like Adobe Acrobat Reader as a third party location for opening this file. Thank you for any help you can provide.

I accidently uninstalled firefox browser and lost my homepage shortcuts to websites, tabs on the browser, saved passwords, bookmarks etc. I tried logging in after installing it again and apparently I didnt have an account. Is there any way to get my stuff back? It is a big blow and sets me back on a lot of things. Help Ryan

Hi! Upgrading to version 100 has made Firefox completely unusable for me. Every time I open it, the "Password required" popup appears, which is normal. However, whether I enter my primary password or click "Cancel", the popup goes to the background and I cannot close it, nor click on anything in the app. In fact, I cannot even close the app except from the upper menu bar (I'm on OSX). See the attached screenshot to get an idea. Please help!!!

After upgrading to v91.8.0 I experienced a multitude of issues: unwanted folders, duplicate folders, incoming mail going directly to trash, and more.

How can I do a clean install of v91.8.0, getting rid of all existing formatting and data?